Rate increase
I use this on my apple tv , but with a $2 a month increase for a subscription I only use for two shows I am cancelling it. One of the shows is on amazon. Will only subscribe for a month or two when the show I like is over and I can binge watch the season and then cancel again. No sense in paying every month for a whole year. By the way, Roger’s CEO makes almost 3 times more money than Bell.
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WTF is this app?!
I just subscribed, and I’m watching on a Fire Stick. I can confirm that this is the worst interface of its kind I’ve ever used. If I pause a show, no controls appear on the screen that would allow me to turn on subtitles.
If I try to do it through the settings, I get network errors telling me to check my internet connection! I don’t have this problem with any other streaming service!
And isn’t Rogers a Canadian company?? Why is there no way to use your service in French?
If I try to do it through the settings, I get network errors telling me to check my internet connection! I don’t have this problem with any other streaming service!
And isn’t Rogers a Canadian company?? Why is there no way to use your service in French?
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Tells you you’re not subscribed when you are
The new app is absolutely horrendous. It will kick you out and then tell you you are not subscribed to the app and when you try to resubscribe it just loops right back to the home screen and when you try to get tech-support, all you have is the AI chat bot that just keeps looping back to I’m sorry I couldn’t fix your problem.
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Worst app ever
Subscribed on and logged in on my phone and tv…but it won’t let me watch on my tv or phone??? I click on a video and says “error” or “you have to subscribe” tried to unsubscribe and obviously says my subscription will end in a moth..$9 waisted k guess. super disappointed . Would give less stars if I could.
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Awful
App doesn’t load content, with adds all the time that freeze. It used to be great, but it’s garbage now. Would give 0 stars if possible
Sucks!
Same old shows week after week! Can’t download shows to my iPad nymore, says they have downloaded but can’t watch them….. canceling 5 minutes ago!
Yuck
What’s a mess the made of this once wonderful app. Only place that gets this stupid app is my phone now. Love watching it l on a super tiny screen. It sucks
Response from developer
Thank you for taking the time to provide your user feedback. If you are seeking a larger screen experience the app is available on Android TV, Amazon Fire TV, and Apple TV (tvOS) devices.
Terrible
If I could give a zero star review I would. The new app is terrible. It’s impossible to navigate, and I miss the old version where you knew when a new episode was released. This is terrible. Put it back the way it was.
Response from developer
Thank you for taking the time to provide your feedback, we are working to improve the way we surface fresh content, and ensure users don't miss when a new episode arrives.
0 STARS
Worst app ever since Rogers took it over
Response from developer
We appreciate you sharing your perspective, and continue to work towards improving the user experience. Any specific feedback is invaluable as it helps us zero in on the most important issues affecting the current versions of the application.
Why does it not work anymore
This app used to work??? Please fix it. Why does it not show the next season once you finish an episode on the last. Why is it so glitchy to search up a show? Why does it forget a show I’ve been watching for the last month?! And why when I try to swipe through episodes does it just forget how to even be an app?! Please fix it what is going on
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Response from developer
Thank you for taking the time to provide your feedback. We appreciate the frustration issues like this can cause, and are constantly working to make all versions of the application more stable and intuitive.
This app sucks hard
Too many commercials compared to what we used to get with Discovery US. App constantly buffers, goes screen in screen all the time etc. If I could get all the shows we watch through our IPTV, I wouldn’t have it at all
Garbage
Giving this 1 star is to generous….this is garbage, as per usual Roger’s ruined something else so really I am giving this app 0 stars. Don’t waste your money. This use to be an amazing app.
Terrible.
Doesn’t work. Ridiculous.
New episodes never update on time
The episodes never update- a show came out on Monday- why am I still waiting for the episode to update on the platform on Wednesday ?
The Worst
If I could give this negative stars, I would - just plays the same commercial over and over again, can’t seem to load the shows. What a joke. Deleting and never using ever again.
Awful
This app has been terrible since Roger’s took over. You can barely scroll to find your show, it freezes all the time. I wish there was some way around the app. Incredibly disappointing.
TERRIBLE
So disappointed. Can’t connect to my tv and it’s impossible to find where to cancel my subscription. Need to go back to the old app, I used to use this app more than other streaming platforms.
Annoyed
This app does not deserve a single star, I try to download shows for trips it takes about 20-30mins per episode, then when I’m offline to not use data it won’t let me open the just said failed to launch or open or gives a big error even though the app is already loaded and I can’t watch anything. If you manage to watch it you can’t go into landscape without using data.
You can’t see what you previously watched in downloads or normally. It doesn’t save you shows to recently watched so you have to search it up every single time. Can’t find a cancellation button.
Beyond disappointing Roger’s you need to do a better job of your going to take over and not use the original app.
You can’t see what you previously watched in downloads or normally. It doesn’t save you shows to recently watched so you have to search it up every single time. Can’t find a cancellation button.
Beyond disappointing Roger’s you need to do a better job of your going to take over and not use the original app.
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Previous app was great, this one sucks!
We really enjoyed the previous app, but when we were forced to download a new version we noticed right away that it was a huge downgrade!!
Here are issues we noticed and things we missed from the previous app
1. No dates of when episodes were released.
2. There are no “recommended” shows to watch based on what we watch
3. The search is terrible. On the older app you could search a key word like “Tokyo” and it would shows every episode that features Tokyo. Now it shows about max 6 or so and when you click in it you then can’t find the episode.
3. There is very limited info on each episode.
There are more.
But regardless this app is such a huge downgrade! This is the worse streaming app to use either on phone or Apple TV.
Here are issues we noticed and things we missed from the previous app
1. No dates of when episodes were released.
2. There are no “recommended” shows to watch based on what we watch
3. The search is terrible. On the older app you could search a key word like “Tokyo” and it would shows every episode that features Tokyo. Now it shows about max 6 or so and when you click in it you then can’t find the episode.
3. There is very limited info on each episode.
There are more.
But regardless this app is such a huge downgrade! This is the worse streaming app to use either on phone or Apple TV.
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APP UPDATE SUX
The new update is no good whatsoever, it can’t be updated on any streaming stick, it plays the first commercial and try’s to go to the next episode. Fix fix fix it!!!!