Use for ease and no waits
Won’t remember my start and end times.
Great app
Customer service is outstanding- don’t go to Disneyland without it!
Disneyland time estimates are way off
I don’t know if it’s because of the summer holiday season, or because Independence Day is next week, but the crowds were much heavier than the app accounted for. We were begging the planned schedule before we completed the first attraction each day, and standby wait times far exceeded what the plan estimated, so the plan quickly became useless.
Also, there are bugs in that the app would not accept lightning lane return times when I could enter them, and you cannot enter a lightning lane return time if the plan did not recommend getting one, which was another factor in having to abandon the plan.
Great Data, Embarrassing UI
That said, please please please update the UI for the Disneyland app. It’s embarrassingly outdated and it’s even else when compared to the newly updated and refreshed WDW app. I know the DLR community isn’t as not as the WDW but refreshing the app is essential to growing usage because at this point new users wouldn’t give the app the time of day based on interface alone.
Estimates way off
On my last trip in March 2022 the crowd calendar was off, I assumed it was a fluke. This past week, March 2024, I had planned our dates around low crowd calendar dates. However, actual crowd data showed our dates were actually an 8 & 9 not the 4 & 6 we planned on. Also, with very few exceptions, the ride wait times were much higher than listed in the app.
I love planning touring plans, but don’t know that I will continue to do so with this app as it’s proven very inaccurate.
Ruined my Genie Plus vacation.
Genie+ queues ruined the predictability
The app used to work fairly well. But more recently 2023 the estimated wait times are not even close for standby. The estimated downtimes are also not accurate. So I will not be renewing my subscription.
Say goodbye to Genie +
App hasn’t been updated in 5 years
I’ve installed the mobile version of the Touring Plans website as a workaround. Doing do enables me to see more content.
It would be good to update the app to take full advantage of larger displays.
Feels outdated
Needs a new coat of paint but still works
Badly needs an update
That being said, the DL Lines app is woefully out of date compared to its WDW counterpart. I truly don’t understand why this app doesn’t get the same exact updates as the WDW version.
Great data, awful UI makes me not want to use it
But the UI is terrible. Unhelpful errors (“Error 01!” What does that mean?) I got an hour ago persist at the top of the screen. Difficult to navigate, aesthetic looks about 10 years old. Seems like they really don’t care about user experience. Find myself jumping back to the official app because it’s just easier (and Disney’s apps are no panacea either.)
Hope the devs improve the UI to match the top quality data.
