DJI Assistant User Reviews

Customer Experience

Positive experience6.1% of reviews
Neutral1.7% of reviews
Negative experience92.2% of reviews

~ Based on 180 written reviews from the US App Store.

What users say

Is DJI Assistant Safe?

DJI Assistant does not appear safe based on available data. AppsHunter Safety Score for DJI Assistant is 29/100.

This assessment is based on 565 user ratings, with an App Store average of 1.4/5.

Safety Analysis

7.3% of ratings point to a safe experience
2.5% of ratings suggest some concerns
90.3% of ratings point to a risky experience

~ Based on 565 App Store ratings for DJI Assistant.

Is DJI Assistant Legit?

DJI Assistant appears to be a legitimate app. AppsHunter Legitimacy Score for DJI Assistant is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dan

Completely unhelpful

Didnt work

Could not login. Useless

This app cannot find drone

This app cannot find my drone. Says Bluetooth not on. It is. Have turned it on & off several times, shut everything off & still does not work.
May delete

Doesn’t work

It just doesn’t work……

NO MAVIC 3 pro support

Comeeeeooonnnnnnn, this should work with all DJI products ffs….autel look like a better use of my money

Mavic 3 not compatible

Will not connect to mavic 3

Not usable

I can’t make it working.

Lacking information

Very unclear on which drones it supports. Unable to connect despite trying every combination I’ve read on he internet. Very hard to update firmware on DJI drones.

Hmmm

Won’t connect to my DJI mavic air. It’s turned on and in connect mode. Pointless really

Zero Stars

Did the intern’s intern’s intern program this on a Lite-Brite?

That is literally all anyone needs to hear.

Cannot connect to Magic Air 2

Useless app.

Dji Mini 3 pro

When will you add support for the mini 3 pro

Embarrassing

For DJI this is shocking. Completely unusable.

Text is white on white backgrounds, and some instructions are in Chinese.

Cannot Find Devices

The annoying popup dialogue box “Cannot find devices” is constantly popping up, even when it’s connected. Exasperating app. DJI takes all our money away for their products, and they have no stable/robust apps or timely support. Shame on them!!! 😡🔥

Not working

I bought ronin m for my Sony camera and was told to download DJI assistant but it’s not letting me log in saying email used when I didn’t register it what’s the issue also can I use the gimbal without this app?

Worst App ever seen

No compatibility for any Mac platforms - does not detect usb-c to c cable when used via M1 MacBook

Absolute piece of trash

Has data entry issues and zero updates. I can’t login.

DJI you FAIL here. Shame

Terrible

I can even use the app. I won’t even let me create an account. It claims my emails are already linked to accounts even though I’ve never used it before. Smh

DJI, you’ve lost a customer

I went to the Facebook marketplace and purchased a used DJI Ronin M only to discover that the app will not even function properly for me to calibrate and actually USE THE GIMBAL.

I have a pile of useless metal just sitting in a corner now, because of this terrible app and DJI’s terrible customer service.

THE RONIN M IS USELESS NOW
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DJI turns your expensive gear into a paperweight

You can spend a lot of money on some fancy DJI gear. But when DJI gets tired of updating the app for that product, it will turn your fancy gimbal or drone into a paperweight. So don’t get too attached to their products - they can take them away from you at any time.