Refund
Delivery spot on, but returns take an age to be refunded, currently waiting over 2 weeks to be refunded - advised that it could take 21 WORKING DAYS, which is ridiculous!
Refunds
Do not buy anything unless you’re certain that you are going to keep it. I have sent a return back worth nearly £60 and I never received my money back in my account . Even after many emails I didn’t get a reply it’s been nearly 3months and still nothing
Dress to impress
Why have I only just discovered DLSB? After ordering several dresses on line and returning them days before a wedding, I ordered two dresses from DLSB. As I opened the package I was met with the most sublime material and vibrant colour dresses, the joy continues as they are lined and fit perfectly! The cut of the dresses are so flattering and I instantly knew I wanted both! I want everything now! Thankyou DLSB! x
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Website and app terrible
Cannot seem to pay for items with PayPal days now emailed for help no answer
tein
absolutely LOVE the styles …. some items a bit pricey for the material used.
Poor
Poor communication still waiting on refund after 4 weeks. Will not buy off here again.
4 weeks is ridiculous waiting time.
4 weeks is ridiculous waiting time.
Love this business
Always a pleasure to new products from DLSB. I love the large choice of clothing, and that there is something for all occasions you need.
DLSB IS ALWAYS MY GO TO
DLSB IS ALWAYS MY GO TO
Cheaply made clothing
Very expensive prices for cheaply made clothing. If you order the same size product, in different colours, be prepared for different size/fit, as not quality checks for consistency and clearly made poorly overseas with cheap labour. The stitching is also shocking, it does not match the colour of the clothing. Spending over £140, I’m really disappointed. These ladies are mugging us off!
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Refunds too slow
I am still waiting for a refund after they received my return on the 25th June. This is very poor service from this company.
Appalling quality and service
Ordered what turned out to be the most over priced appalling quality products. Returned the items and am still waiting a month later for a refund. Whenever I try to access my account I have nothing but problems trying access my account at all. Their emails to reset passwords don’t work and you can’t speak to anybody to help. So am still out of pocket with nobody to raise the issue with.
Avoid this website and ordering from here at all costs. Pretty bad show when a website like SHEIN can offered better customer care.
Avoid this website and ordering from here at all costs. Pretty bad show when a website like SHEIN can offered better customer care.
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Shocking returns timeframe!
Ordered my dress which took ages to come. Sent it back as didn’t like it and now waited nearly 2 months for my money. All I get is a standard email reply saying they are behind with returns and will be working on it as soon as they can. That is absolutely not acceptable!
Love your style
Your clothes and styles are so out there I love them
When I’m looking for something different I always turn to you knowing I will find something with style x
When I’m looking for something different I always turn to you knowing I will find something with style x
Amazing
Always such incredible quality and the app is easy to use
Order
I have had 3 attempts to order a dress it keeps saying I have placed the order but I havnt selected a payment method I think It’s more time consuming than it’s worth
Love the website but not the app
I love DLSB but the issue I have with the app is you can’t filter by size like you can on their website. The website allows you to filter but size and by what items are in stock. I’m finding I have to go the website to see what’s available and then add to my basket/wish list via app so I can carry on that way. I’m having difficulty with the wish list not working as well.
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Pre order
No where on the app does it tell you when an item is on pre order. This is very frustrating when you’ve ordered an item for an event
Obsessed
I just love the site, I would literally wear every single piece, I get tagged in it all the time because the clothes are so ‘me’
Forward Fashion 🤩
If I ever want that something a little different or Unique, I always Shop DLSB. I get so many Compliments from Items I’ve bought & where did I Buy. Just Love this Site!!
YAY
been waiting forever for an app 🥰🥰 bye bank balance 🤑
DLSB APP
The app is so much easier to find what your looking for! I love it
