DMO Desk

DMO Desk

Team chat and shared inbox

0 ratings
Free

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Details

Released
November 6, 2026
Updated
November 9, 2026

Features

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About

DMO Desk brings your team's conversations and your office's email together in one place. It is made for teams of every size, from a small office to a large firm with many departments: accounting firms, clinics, agencies, shops and more. TEAM CHAT • Channels for each topic, direct messages, groups and threads • @mentions, reactions with any emoji, polls and GIFs • Share photos, files and voice notes • Pin decisions, and mark a message as urgent when it can't wait • Voice and video calls from a direct message, a group or a channel • Present a PowerPoint, PDF, Word or Excel file live to your team, with a chat and raised hands SHARED INBOX Connect the address your office already uses, like info@ or hello@. Every new conversation becomes a ticket the whole team can see. • Needs reply, Waiting and Done, so everyone knows what is left • Give a ticket to the right person and set its priority • Talk it over with your team inside the ticket. That discussion stays inside the team: customers only ever get the replies you choose to send. • Snooze a ticket until later, or set yourself a reminder • Saved replies and your own email signature • Changed your mind? Undo a reply for 30 seconds after you send it ON YOUR PHONE • Notifications for new messages, mentions and tickets given to you • Reply to a message right from the notification • Share photos and files from other apps straight into a conversation • The people you talk to most, one tap away on Home • Search across messages and tickets • Light, dark and glass themes DMO Desk is for teams. Your office's Owner sets it up and invites everyone. Sign in with your DMO Account, or with Apple. Questions or ideas? Write to support@dmosuite.com.
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What's New in DMO Desk

1.0.2

November 9, 2026

Connect your favourite calling and texting app and call or text customers straight from DMO Desk. Tap Call or Text after any phone number and choose your phone's own app, WhatsApp, or your business phone app. Tick "Always use this" and it opens straight away every time. Perfect for salespeople on the go. Also new: • Links in emails open with one tap, with Call and Text after phone numbers • A message you open from a notification shows straight away • Bigger Call and Text buttons that are easier to tap

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