DNB Mobile Bank User Reviews

What users say

Top reviews

DNB

Is just the best , great customer service

Tvangsflyttet

Jeg ønsket overhode ikke å ha pengene mine i DNB. Setter ikke pris på å bli tvangsflyttet til en bank. Jobber nå med å flytte kontoer til Bulder bank.

No Apple Pay In 2024

So it’s 2024 and still the bank cards from DNB not supporting Apple Pay. Why?? This is very bad for a very big bank in Norway. And please don’t tell me that is coming from your separate app in iOS 17.4 because I’m not interested to use it unless it’s Apple Pay only as it’s safest.

DnB

Det er vanskelig å bruke full versjon på mobil

Hurrah

A Norwegian bank with an excellent English website. Thank you. Why didn’t somebody tell me about this when I first moved to Norway, before I got stuck in a terrible Eika bank!. Anyway, better late than never :-)

Tip for users stuck with the useless chat bot: type the word “human”

Interface below par

Keeps ending up with the same error “Incorrect data entered, please try again” with no longer any chat options other than a bot and no contact email.

IPad FaceID broke

I wrote FaceID no longer works on my iPhone. The iPad app just updates and now I can no longer login with FaceID on my iPad as well. I have toggled the setting off and on again regardless when I open the app instead of FaceID unlocking the App I am presented with the three login options screen.

Update - Why must I register again with my pin and code device after an update? I went on travel and checked the app before leaving to ensure I will receive notifications and approve bill payments and left my code device at home. The app updated now I have no access since I left that fossil called a code device at home. And can’t get Bank ID with a D-Number. I have accounts with Wells Fargo, USAA and ABANCA and DNB makes things the most difficult by far.
Show more

Fornøyd

Jeg få gjort det jeg trenger

DnB app in English

The best Norwegian banking app in English

Disappointed

DNB should give customers the choice to pay using the devices they use.

By not allowing Apple Pay from DNB they are being small minded, sort it out and give the customers what they want.

Treig

Mye feil i appen, trenger forbedring

I can’t open my app

I just updated the app and now it won’t even open. I’m unable to access and see my bank balance. Giving it one star instead of zero, hoping this bug gets fixed soon.

Response from developer

Hi! Does it crash immediately? Can you try to restart the phone? If it continues, please contact us at mobilbank@dnb.no / Bjarne

Bad app for a bad bank!

I almost always get an error message saying It can’t shows balances at the moment. I really could see my transactions and it logs me out when it feels like it.

Response from developer

Hi! Sorry about the late reply, but this was indeed a big problem in early October when you posted this. I do believe it should be in order now. Please get in touch with us at mobilbank@dnb.no if you are still facing issues. /Bjarne

Old Technology

Aside from needing a refresh, DNB still refuses to give their customers Apple Pay. As such they remain in the stone ages of banking.

I’ve used Apple Pay since its inception while living in the US, UK, and Canada. I have nothing but positive things to say about how well it works. Norway is quite backwards when it comes to the user experience and banking. DNB’s policy on Apple Pay illustrates that.
Show more

Har blitt mye bedre etterhvert ...

Finner ikke tilbakemeldingslenke i appen, så må gi den her:

BUG: viser feil ukedag på transaksjoner når jeg er i USA med EDT (Eastern Dayligth Time) tidssone.
(Dette skjer selv mens begge tidssoner er på samme dato/dag)

Dato er riktig, men viser en ukedag for tidlig
(Wed istedet for riktig dag Thu, etc.):

Eksempler:
June 2019
Wed 13
Mon 4

May 2019
Thu 31
Mon 28

Når jeg skifter til CEST (Central European Summer Time) viser appen riktig ukedag.

Flisespikkeri? ...

Legg gjerne til en lenke til e-post for tilbakemeldinger fra brukere, så slipper vi å bruke AppStore for dette.

😎
Show more

Requires Background App Refresh to be enabled

The GUI is indeed nice, and application feel rather lightweight and fast, but the fact that it requires Background App Refresh to be enabled is very frustrating. Not a single bank application I know does that: Nordea is fine without it, SEB is fine without it and so on - all of them allow me to log in with Face ID, but DNB does not. Why DNB needs Background App Refresh to be enabled for that and others don’t - remains to be unknown.
Show more

No business account support

I really wish I could use this app to view my business account however it appears that it's only linked to my personal user.

The UI is real nice though! So (5 stars for that)

Response from developer

Hi, yes that's true. However if you have a small company then you can contact the business customer service then they should be able to set up your account so that it's visible in the regular nettbank. This should also work for the new mobile app (the following day) /Bjarne

2019 or 2009?

Was it a goal to make it worse?

Can’t even log in now

Just repeats login page endlessly. Old version worked perfectly fine.

Ingen info på lån, aksjer, forsikring

Nå jeg logger inn det nye dnb app så kan jeg ikke se noe info om lån , forsikring, aksjer , porteføljen osv... dette skulle ha vært inkludert når de lansert ny app. Jeg vil gi flere stjerner nå det er på plass.