DobbyPro User Reviews

Customer Experience

Positive experience73.1% of reviews
Neutral0.0% of reviews
Negative experience26.9% of reviews

~ Based on 26 written reviews from the US App Store.

Is DobbyPro Safe?

DobbyPro appears mostly safe based on user ratings. AppsHunter Safety Score for DobbyPro is 82/100.

This assessment is based on 30 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.7% of ratings point to a safe experience
0.0% of ratings suggest some concerns
13.3% of ratings point to a risky experience

~ Based on 30 App Store ratings for DobbyPro.

Is DobbyPro Legit?

DobbyPro is no longer available in the App Store. AppsHunter Legitimacy Score for DobbyPro is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Waste of time, there are no jobs.

Seems to be a waste of time, I’ve gotten 2 jobs through here. One guy was not willing to get a permit, so that was dead. I did finish one job with a good review. After that, haven’t heard from Donny in over a year. Support is nonexistent, I believe they only want your information.

Contractor review

I’m a contractor that works through the app and the customer service on my end is fantastic. Very easy to work with. I would definitely recommend this for other professionals.

No jobs

I’ve been with Dobby Pro for over a year, but they do not send any jobs. I’ve completed one, and received a great review. Since then, nothing. I’ve tried reaching out and they said they will send me jobs but never do. Waste of time. App needs a lot of work.

Quailty work

I have been part of Dobby's work team and it is great to do everything with professionalism and quality.
I am a pro at dobby's and I have done many projects with dobbys and the homeowners have been happy with the work.

Response from developer

Thank you so much for your review and being part of our DobbyPro Community!

Pure joy to work with!!!

After working with lead gen companies that charge an arm and leg for leads that they sell to 5 other service providers, working with Dobby has been nothing but amazing.

The quality of their team and the quality of their clients (Dobby Community) are pure joy to work with. I own a home services company and a real estate business and Dobby is my one and only partner for all new business.

Dobby is not for every service provider, they demand professionalism and a higher level of service which is more than welcomed. In short, if you want to elevate your business with a partner that cares and delivers, Dobby should be your choice.
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Response from developer

Thank you for your stellar review! We are proud of the Dobby community we have built together. We couldn't do it without our Pro partners!

Current Dobby Pro

They hire mystery shoppers, so be careful!

Thumbtack is definitely better

Current Dobby Pro

They hire mystery shoppers, so be careful!

Bad App and People

I was a Dobby contractor, I do handyman jobs, landscaping and tree removal. I landed to Dobby because of a friend, but he warned me about a problem he had with one of the representatives. Anyway, I decided to do it. At the beginning you start filling everything out, basic details. After that I got few jobs because of them, from 10 jobs I estimated I lost 7 and got 3 out of 7. Because to my price that was really fair enough I had to add 20% more for their commission. I was loosing a lot opportunities. Also I got two jobs that were confirmed with the customers and I was gonna schedule them, but Dobby sent me a message that the customers were not gonna move forward. But to short my story, they kicked me out from the app for no reason, they just deleted it. I’ve done Thumbtack for about 5 years, they send you the lead and you pay per lead. I’d rather use thumbtack thank Dobby. But anyway thanks because I got few opportunities because of them.
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Response from developer

Hey Kevin, Thank you for the feedback. As we discussed via SMS, sorry for the off-boarding experience. Dobby is a totally free platform for our service pros - but to continue to operate through Dobby, our service pros need to win at least 60% of the jobs. Your lifetime win rate was 17%. We sent you 36 jobs, you accepted 29 jobs, completed only 5. You have all 5-star ratings on those 5 jobs. Dobby is not a lead generation platform like Thumbtack. So we don't make money until you (service pro) make money. And you don't make money until the job is done with 5-star reviews for the homeowner. We kept everything on the platform free (marketing to back office support to payment processing) - but every Dobby pro needs to maintain 98% 5-star ratings and at least 60% win rate (we also don't send our jobs to multiple pros at the same time - that's why winning jobs matter significantly for us). We see that you (KB Landscaping and Tree Services, LLC) were hired 66 times in 5 years on Thumbtack (as of March 2024), so that's 13 jobs per year. We're very happy that lead generation model is working for you. We usually work with pros with a larger volume (200+ jobs per year) - as Dobby is using a property management model. Thank you again for your feedback on the off-boarding process. We've made some changes thanks to your feedback. Take care.

Bad App and People

I was a Dobby contractor, I do handyman jobs, landscaping and tree removal.

I landed to Dobby because of a friend, but he warned me about a problem he had with one of the representatives.

Anyway, I decided to do it. At the beginning you start filling everything out, basic details.

After that I got few jobs because of them, from 10 jobs I estimated I lost 7 and got 3 out of 7.
Because to my price that was really fair enough I had to 20% more for their commission. I was loosing a lot opportunities. Also I got two jobs that were confirmed with the customers and I was gonna schedule them, but Dobby sent me a message that the customers were not gonna move forward. But to short my story, they kicked me out from the app for no reason, they just deleted it.

I’ve done Thumbtack for about 5 years, they send you the lead and you pay per lead. I’d rather use thumbtack thank Dobby.

But anyway thanks because I got few opportunities because of them.
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Current Dobby Pro

I’ve been with Dobby for about 4-5 years and my experience is progressively getting better. Not only do they have the fairest payout amongst other competitors, but getting in touch with the necessary staff is not difficult when it becomes necessary. Unlike other service providing apps, Dobby stays in tune with all currently opened jobs to assure a good experience for the customer, as well as the Pro. Customers don’t have to spend time trying to communicate with an automated system, Dobby always has staff available to accommodate customer needs when a pro might be busy. Highly recommended.
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Plumbing provider

We are a plumbing provider that works with Dobby, I must say Jack and the crew are great. They are prompt with responding and have sent some great clients our way! Thanks Dobby !

Response from developer

Thank you, Aaron's Plumbing & Rooter! We love working with you and growing together in the Bay Area.

Satisfaction Guaranteed!!

Great company to work with ! Always extremely professional , their app is very user friendly and very transparent with their pricing and payout options. Highly recommend them !!

Response from developer

Thank you, D. Colon! We love working with you. Our homeowners have loved the renovations we have done together this year!

it's better than Thumbtack.

They just started and the policy is just amazing, I've already done a few jobs, but now there aren't many of them I have to work for this irresponsible Thumbtack, I'm sure this is temporary. Dobby's policy is just amazing, I've already earned about 3 thousand in a couple of months, this not so much compared to TT, but how much did I spend in TT on contracts - more than 3 thousand in 2 months, how much did I spend in Dobby?? $0.

This app definitely has potential.
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Response from developer

Thank you! We designed the most pro friendly business model in the industry and love that you are enjoying it as we grow together.

DobbyPro Handyman

I've been in partnership with Dobby as a service professional for over 2 years and have been very impressed with their service & support. I was recruited by their team who had been actively looking to partner with highly rated service pros. At the time I had been using other app based service platforms but knew my earnings as well as the quality of leads could improve. Dobby helped me solve these problems through their commitment to quality of experience for both service pros and homeowners alike. Their team works diligently to facilitate scheduling jobs, communicate with clients and promptly deliver estimates, invoices & billing. The DobbyPro app has also continuously improved over time. It's reliable, well organized, easy to use and the support team is always there ready to help. I can honestly say Dobby provides me with quality leads that earn more per job than any other Home Services platform.
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Response from developer

Thank you! We appreciate your partnership as we build our amazing community together.

Great App!

This app is super easy to use and support is always very responsive if you have any questions. Great way to get new leads for new customers!

Response from developer

Thank you, JTSCLT!

Exceptional on every level

As a partner with Dobby I can say that they have completely innovated the way busy homeowners can coordinate repairs with high skilled professionals . Their platform is super transparent to navigate and makes everything possible from quotes to invoices. !

Response from developer

Thank you, Justo! We are so glad you joined our community in the Bay Area, and we love helping you build your business.

Great Job Opportunities

This app is a fantastic tool for contractors seeking job opportunities. It offers a user-friendly interface, a wide range of job listings, and efficient communication features. Highly recommended for any contractor looking to streamline their job search and find relevant work opportunities easily.

Response from developer

Thank you, Araz Electric! We are so glad you are part of our DobbyPro community.

Love the Dobby app!

Dobby makes it super easy for me to run my family business at no cost. The support team us awesome!

Response from developer

Thank you, Alvarez Services! We love partnering with you.

Make it so easy to run my business!

Dobby takes care of all my marketing and back office needs including invoicing and payment. And what an amazing app - makes communicating to homeowners super easy.

Response from developer

Thank you! We are glad you are enjoying the platform, and that it's helping you run your business easier. That's exactly our goal!

Best for Pros

As a pro, I can’t remember my business before Dobby. Their team and app help with scheduling, invoicing and payment so I can focus on delivering quality work and building my business. Highly recommend.

Response from developer

Thank you, Mchuck43! Our goal is to be the best option in the industry for high-quality pros and we love that you agree!