Custom component
Good food , good service . Chef gets the credit and the friendly staff including the shift lead, Nate. Ft. Lauderdale. Thx
Great manager and service
Teresa is the best manager we love the service
Customer comment
Good food , good service . Chef gets the credit .
Great service
Doc b s always a solid place but Lilly the bartender made it an amazing experience for me and friends . 5 star all the way
App Rewards
Too difficult to redeem
Wonderful Customer Service
As I walked in the door, I was greeted by the manager, Cas and two additional young ladies, Sharese and Ellen. They were so very kind and welcoming! I already loved DocB’s but this experience sealed the deal! Thank you! Kindnesses goes a long way!
Does not credit rewards points
The app works just fine for ordering, but it does not credit rewards points. When I reached out to customer support (a group called Thanx), the first representative was helpful in crediting two of my orders, but then another representative emailed stating that I couldn’t receive rewards points because the order was placed through DoorDash (which it was not - I placed all orders through the Doc B’s app while logged into my account). The aesthetics of the app look similar to DoorDash, so it may use the same platform…it’s surprising that the app’s own customer support team wouldn’t know this. I have placed an additional two orders since I reached out to customer support (neither of which were credited to my account).
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Great Brussels Sprout salad!
We had great food and Jade was a great waitress!!
Why I Stopped Using the App to Order Food
The app was perfectly fine for years. Five stars. I would order my food all the time with zero problems and earn the points just as they state. Then, they changed it. Now when using the app, it forces you to order through grubhub, whether it’s delivered or you pick it up yourself. No other option. What’s the problem with this, you ask? You’re ordering through their app, for their food and the order for pickup goes to the restaurant with no problem just like the original app. The problem is, YOU WON’T GET THE POINTS! I lost roughly 60 points discovering this little nuance. Now I use the app simply to view the menu and I now MANUALLY submit my points through the app. And yes, I also need to call my order in ☹️. Suggestion, go back to the old app Doc B’s or at the very least, let folks know they’re not going to get their points automatically anymore.
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Great neighborhood place!
We can always count on Doc B’s to deliver quality!
Birthday dinner
Great service and yummy food!
Great
Caitlyn a wonderful bartender! Thank you Doc B for selecting great Waitress and Waiters !
Good rewards confusing app
I can never figure out the app and have to ask the waiter every time. But the benefits are generous so worth having the app for sure
Excellence
Delicious food and Samuel was consistently excellent! Every experience here has been great. I normally eat the key lime pie which is perfection but I need to lose weight 😔.
Amazing experience
This was my second time at Doc B’s in a week. The staff are incredible and make the experience enjoyable and memorable! Ben, Christian and Brittany each made us feel welcome and appreciated. The food and drinks were top notch.
Great service and food
Very nice and attentive waiter. Good food.
Problem with app
Food is all right and the app was fine fir a bit, but now I can’t use it to order food. It goes straight past the home page to the rewards page and the arrow to go back doesn’t work. My only only other options are to look at history or upload a receipt. Not satusfactory.
One way around this problem is to delete the app and reinstall. But once the order is placed — with newly re-entered credit card info, etc. — it’s back to the rewards page problem. This is not goos.
I tried to write a report in the app store rather than a review, but that was futile. So I’m left to complain here. Fix the app. Please.
One way around this problem is to delete the app and reinstall. But once the order is placed — with newly re-entered credit card info, etc. — it’s back to the rewards page problem. This is not goos.
I tried to write a report in the app store rather than a review, but that was futile. So I’m left to complain here. Fix the app. Please.
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Love Double Point Mondays!!!
Just got the ribs for the 10th time! The best.
Great lunch choice 😎
I was in the area and popped in for lunch , I say this was a very good pick my experience was great from entrance hostess to my server’s Mary & Amos they were professional and attentive. Suggested ideas checked in .and I also noticed the manager who was very hands on thank you Christopher who also checked on us and asked how was the meal, also told me about the location in Coral Gables which is closer to my home . Will be back soon 🤗
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Great food! Incredible service!
Top shelf restaurant…enough said.
