Good for what it is
I was able to set up the app w my personal information without a problem and it seemed easy enough to navigate. Good to know I can now access balances and bills when I need to.
Free
About
Manage your health insurance easily. Access your ID card, check claim status, and view benefits and coverage information. Securely sign in to manage your health plan details on the go.
✓Check medical, dental, and pharmacy claim status
✓View virtual member ID card
✓Access benefits and coverage information
✓Email ID card information to providers
✓Secure sign-in with username and password
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What's New in DOC Member
1.14.0
November 27, 2025
Bug fixes and enhancements to feature functionality
User reviews
Developer apps
FAQ
What can I do with DOC Member?
DOC Member allows you to look up the status of medical claims, view your virtual health insurance ID card, check your eligibility, and access your benefits and coverage information. You can also email your ID card information to providers.
How do I access DOC Member features?
You must sign in with your User Name and Password to access the app’s features. Only members whose employers use Deaconess OneCare are allowed to log in and use the app.
Is my personal data safe in DOC Member?
Yes, the app prioritizes security. You must sign in with your User Name and Password to access features, and without this information, no one can reach your personal data, ensuring it is safe.
What types of claims can I view in DOC Member?
You can view your ten most recent claims, including medical, dental, and pharmacy claims. The app provides a detailed view of each claim and allows you to look up specific claims by member name.
Can I share my ID card information from DOC Member?
Yes, you can view the front and back of your ID cards and email the card information directly from the app to your provider or anyone who requires it.
What devices does DOC Member support?
DOC Member is available for iPhone and iPad devices. It is designed to provide convenient access to your health insurance information on the go.
How often is DOC Member updated?
The app was last updated on November 27, 2025, with version 1.14.0. Future updates are expected to bring more features and improvements.
Does DOC Member have ads?
No, DOC Member does not contain advertisements. The app is designed to provide a clean and focused experience for managing your health insurance information.
