Bad Quality - NO REFUND!
Run away!!!!
Response from developer
Dear User, We apologize for any inconvenience you may have experienced. Our team is dedicated to assisting you with your concerns. Please reach out to us at contact@docubay.com so that we can provide you with further assistance. Regards, Team DocuBay.
Extremely Frustrating App
The videos stop streaming suddenly whilst voice carries on. You can never restart from where you left. The downloads do not work offline. They start to disappear from “download” section, once your try to play them.
After paying upfront annual subscription, I guess “service commitment” could be a subject of a new documentary and perhaps opportunity for new DocuBay.
Response from developer
Dear User, Thank you for reaching out to us. Our backend team has tested the system, and everything is working fine. We kindly request you to email us at contact@docubay.com with the names of the titles where you're encountering issues. Our team will look into this at the earliest. Regards, Team DocuBay.
How
Response from developer
Dear User, We apologize for any inconvenience you may have experienced. Our team is dedicated to assisting you with your concerns. Please reach out to us at contact@docubay.com so that we can provide you with further assistance. Regards, Team DocuBay.
Aspect ratio issues
Response from developer
Dear User, We aim to always deliver the best user experience. Thank you for rating us, we have made a note of your feedback and shall forward it to our concerned department. Regards, Team DocuBay.
