Cobrança indevida
Response from developer
Olá, obrigado pelo seu feedback. Por favor, note que a App Store deduz o valor do seu cartão imediatamente após você se inscrever em uma assinatura com um período de teste gratuito para garantir que você tenha dinheiro suficiente no cartão e para verificar sua identidade. Isso é para proteger contra fraudes e prevenir compras não autorizadas. Os fundos serão reembolsados de volta ao seu cartão se você cancelar seu teste gratuito com mais de 24 horas de antecedência. Após o término do teste de três dias, ele se converte automaticamente em uma assinatura paga. Você pode cancelar sua assinatura nas configurações do seu dispositivo, em “Assinaturas”. Se você tiver alguma dificuldade, entre em contato conosco pelo e-mail support@jmhdevelopers.com e nossa equipe com certeza ajudará você.
Dog & Puppy, Vet Game for Kids
Response from developer
Hallo, vielen Dank für Ihr Feedback! Sie können die Startseite schließen und die App kostenlos nutzen. Wir bieten eine Vielzahl von kostenlosen Funktionen für unsere Nutzer an. Ein Abonnement ist erforderlich, um auf zusätzliche Funktionen zuzugreifen. Bei Fragen oder wenn Sie Hilfe benötigen, kontaktieren Sie uns gerne unter support@jmhdevelopers.com. Wir helfen Ihnen jederzeit gerne!
No free trial
Response from developer
Hello, thank you for your feedback. Please note that the App Store deducts money from your card immediately after you sign up for a subscription with a free trial period to make sure you have enough money on your card and to verify your identity. This is to protect against fraud and prevent unauthorized purchases. Funds will be refunded back to your card if you cancel your free trial earlier than 24 hours before the end. After the three-day trial ends, the trial automatically converts to a paid subscription. You can cancel your subscription in your device settings, under “Subscriptions”. If you have any difficulties, please contact us at support@jmhdevelopers.com and our team will definitely help you.
Ruim
Response from developer
Olá, obrigado pelo seu feedback! A assinatura do jogo é opcional e oferecida apenas com o consentimento do usuário, e você ainda pode jogar gratuitamente. Se você tiver alguma dificuldade com sua assinatura, envie-nos um e-mail para support@brainytrainee.com com uma descrição do problema. Faremos o nosso melhor para ajudar você.
Payant 😡😡😡
Response from developer
Bonjour, merci pour vos commentaires ! Vous pouvez continuer à utiliser l'application gratuitement en contournant l'étape d'abonnement. Un abonnement est seulement nécessaire pour des fonctionnalités supplémentaires. Si vous avez des questions ou avez besoin d'aide, contactez-nous à support@brainytrainee.com. Nous sommes là pour vous aider !
Payant
Response from developer
Bonjour, merci pour vos commentaires ! L'abonnement au jeu est optionnel et proposé uniquement avec le consentement de l'utilisateur, et vous pouvez toujours jouer gratuitement. Si vous rencontrez des difficultés avec votre abonnement, veuillez nous envoyer un e-mail à support@brainytrainee.com avec une description du problème. Nous ferons de notre mieux pour vous aider.
Хапуги
Что по геймплею, так во многих случаях сделано так, что ребенку непонятно, что делать дальше. Подсказок нет. Наполнение весьма скудное. За такие-то деньги. До свидания, больше не встретимся.
Response from developer
Здравствуйте, спасибо вам отзыв! Подписка на игру осуществляется только с согласия пользователя, вы всегда можете отменить ее в настройках вашего устройства и продолжить играть бесплатно. Если у вас возникли вопросы, отправьте нам письмо на почту support@brainytrainee.com с описанием проблемы. Мы постараемся помочь вам!
Me encanta
Cocoplay
Gostei mas o problema é que as mesma coisa se repete é isso me deixa aguniada
Response from developer
Hello! Thank you for letting us know about the issue. Could you please contact us at support@brainytrainee.com and provide more details about the problem you encountered in the game? Please include your device model, operating system version, and any videos or screenshots that can help us better understand the problem. Our team will help you!
COBRANÇA INDEVIDA
Response from developer
Hello, thank you for your feedback. Please note that the App Store deducts money from your card immediately after you sign up for a subscription with a free trial period to make sure you have enough money on your card and to verify your identity. This is to protect against fraud and prevent unauthorized purchases. Funds will be refunded back to your card if you cancel your free trial earlier than 24 hours before the end. After the three-day trial ends, the trial automatically converts to a paid subscription. You can cancel your subscription in your device settings, under “Subscriptions”. To request a refund, please contact Apple using this link: https://support.apple.com/en-us/HT204084. If you have any difficulties, please contact us at support@brainytrainee.com and our team will definitely help you.
Rate
Дюжин. Фщьльшчгпвплллмчбвввлввдшюыхэ в
Response from developer
Здравствуйте! Спасибо за ваш отзыв. Приятной игры!
Cobrança indevida
Quero estorno
Response from developer
Hello, thank you very much for your request, please note that the subscription will not be activated automatically. You may have taken a free period for the premium version and not canceled it during the trial period. When you subscribe, it will indicate that this is an auto-renewal service. To cancel your subscription, please follow the link below: https://support.apple.com/en-us/HT202039. Once canceled, you can click the link below to initiate a refund: https://support.apple.com/en-us/HT204084.
Bom
Response from developer
Hello! Thank you for your review and high rating of our game!
COBRANÇA INDEVIDA
Response from developer
Hello! Thank you for reaching out, and we apologize for the inconvenience related to the subscription. To request a refund, please contact Apple using this link: https://support.apple.com/en-us/HT204084. If you have any questions or encounter any issues, please let us know at email support@brainytrainee.com. Our team will respond and assist you as soon as possible!
Muy bonito
A fuir
Ce mode de fonctionnement est minable.
Response from developer
Hello, thank you for your review! The trial period and subscription to the game is made only with the consent of the user, you can play for free. Let us know if you have any questions or suggestions to improve the game. We appreciate your comments and will try to take them into account in the future updates.
Cobrança indevida , quero solução
Response from developer
Hello! Thank you for reaching out, and we apologize for the inconvenience related to the subscription. To request a refund, please contact Apple using this link: https://support.apple.com/en-us/HT204084. If you have any questions or encounter any issues, please let us know at email furtabas.app@gmail.com. Our team will respond and assist you as soon as possible!
Cobrança indevida. cobraram do meu cartão 249,90. Quero estorno urgente.
Response from developer
Olá, lamentamos saber sobre a cobrança em seu cartão. Para solicitar um estorno, acesse esta página: https://support.apple.com/en-us/HT204084. Se tiver mais perguntas, entre em contato pelo e-mail furtabas.app@gmail.com. Nossa equipe responderá o mais rápido possível!
