Doki Doki Palace User Reviews

What users say

Top reviews

Expensive

Even during the holiday xmas event, when you think that they are giving you a chance at higher level rewards, you will never make it unless you spend thousands of dollars to do so. I saved up months of in game currency to not even make it 1/3rd of the way there and the secondary prize is worthless in game. Im so disappointed. My time here is ending, as i feel like im just wasting my time trying.
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It’s Honestly Alright

The gameplay is a little difficult in the beginning but once you learn the balancing act between your subordinates and obtaining troops and supplies, and learning that gaining levels is king in the very beginning, you’ll be pushing to find your place in a guild full of other Demon Princes. The pay mechanics are all over the place and it is definitely pay to win, but it’s kind of fun to push against the grain of whales and see how far you can go. Or spend cash, whatever works!
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Game starts over without warning

Don’t be fooled! This game is so frustrating. I have put a lot of money in it and played for a while then all of a sudden it is forcing me to start over. I heard there were glitches but this is ridiculous! I’m going to take this to social media or further if I don’t get some assistance with my account and/ or my money I put into this game. Someone needs to contact me from the game because I am furious that you would do this! I don’t know how this could happen but it is wrong and needs to be fixed.
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Love this game one problem though

I went a week without playing due to work, So I bind my account and it has disappeared before for the same reason. Then days later came back as I was about to delete it how ever this time it never came back it’s name is KjShadow which is what I use for all my games now all my sexy consorts are without there prince😝 but on a serious note is says how not to summon a demon lord is doing a collab which I don’t see any part of the game including it yet?
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Love the game but I lost everything so easily…

I just happened to be logging in on my 5th day when I accidentally clicked on the server list and changed it. Then I started up the rest of the game. The intro played and my account was reset… 4 stars bc of that. I’ve also tried to get help on your Facebook and your support link in game but I can’t figure out how to get it back. Devs If you have any advice tips or direct help for this problem pls respond to this bc I’d like to get everything back bc I love your game!

Edit: Thank you for the help but ended up figuring it out after about 30 mins of trying tbh lol. Made my review five stars sorry about my problem.
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Response from developer

Hello there, dear Demon Prince! From what you said, you just switched servers. Your account is still there, don't worry. Have you tried switching servers again and see if you can find your original character? Sometimes this works! If you can't, please contact us via ingame support or facebook page saying you lost your account and our team will assist you the best way possible. Looking forward to your answer! o/

Again, can’t log into account

This ongoing issue of getting kicked out of my account on NA1 server is really annoying. I cleared cache, deleted, reinstalled, and alternated servers and was able to recover my account for the last 2 weeks and now I’m kicked out again. Tried the same trick and nothing….now it’s just asking me to create a new account on NA13 server. The Help and Support page is unresponsive too or errors out from time to time. Please fix or I guess no more of this game. I’ve progressed so far and put in so much time and effort too…
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Customer support is incredibly helpful

Normally don’t write reviews, but the customer support goes above and beyond in this game! I switched servers and subsequently lost my account because of it, as well as most of my details. Then I binded the wrong account to Google play, I by all means should have lost everything. However the customer support was super helpful and patient in allowing me to get my account back! Plus this game is incredibly fun, and unique 5/5 recommend!
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Response from developer

Hello there, dear Demon Prince! We are really happy to hear this kind of feedback. Our goal is to make your experience as good as possible. Glad you are enjoying the game! Should you need anything else, please contact us via ingame support or facebook page. ^^

Lost my account(for the like 5th time)

Tried logging in after the most recent update, you guessed it lost my bound account and had to restart, forced me into the same server as my old account, so I can’t just switch servers and get it back, literally all the money I put into it is lost. Customer service doesn’t work, would respond and now I’m sitting here at square one, unless I get my account back this game is a waste of time. Do not get the game unless you won’t spend money or you have a way to absolutely secure your account.
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PROBLEM

I liked the game but i got forced out of the game and i lost a bunch of money worth of stuff. I though it automatically binds to your apple account seeing its you apple account that you using to play the game but it does not so o was on a guess account the whole time. I was level 9, leader of a guild and lost it all do to a forced logged out. Im not really gonna be happy with the game till i get all my stuff i payed for back and i see it really stupid that what you paid for on your apple account and every thing you have done does not fallow you to another server.
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More Problems with no responses

Once again I get one day away from unlocking a new limited time character (Lilith&consort) and then another bug happens making it so I miss my chances when I would have unlocked it next day and had 3 more days of event. Suddenly I go to log in and guess what… you got it, even when I try to switch to my account….. gone. It starts over with a new game and tells me that my name it taken, continue from scratch day 1 again. I message support in game (biggest waste of time ever) because they never replied. Days passed events over. This message (might) get it solved but I won’t have the characters I paid and earned to unlock…AGAIN!!! Past 4 weeks events IN A ROW. Worse game to invest time or money in. Last time this happens I was told I was “grossly compensated” when I looked in then, ZERO COMPENSATION!!! Days later some cheap unless drop in the bucket items like a free summon troops, something you get 25-50 in a day was sent to everyone as a generic “sorry” gift… so don’t believe them when they say things that make them look good on review page here. Because it never happens. Genes like how I lost the chocolate
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Response from developer

Thank you very much for your feedback about these points, dear demon prince. Our dev team confirmed that the crashing issue is now fixed, so you can update the game in your App Store and access the game again. ^^ Also, we can see that you need some assistance, please contact our support team so we can help you with the issues you are facing and to deliver your suggestions to our dev team. You can contact our support through the game or in our Facebook page "Doki Doki Palace", we would love to hear your thoughts and improve your experience. :)

Suggestion

While I have been enjoying the game a lot more since the crashing issue was fixed. I am posting this to suggest a feature to be added.

Could the developers perhaps look into making past event outfits purchasable within the game. Because I know for sure that I love the look of Laura’s “Icy Killer” outfit and if I don’t get it in the event I would outright purchase it. I feel like many people would be thrilled if this became a thing in the game.
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Response from developer

Hello, dear Demon Prince! Thank you for your positive feedback. We will optimize soon, if you have any other questions ,you can contact our customer service center:) Thank you~

Recent patch wiped out users accounts, progress, and purchases

A recent patch wiped out hundreds of user accounts including mine. I lost all my game progress and purchases. Customer support is useless. Nothing is retrievable. I spent money on in-game purchases which are now gone as a result of their error which is essentially theft.
This developer is the definition of incompetent. I understand that problems happen, things break, etc. but I guarantee whatever is going was completely preventable. The data loss is the result of incompetence. The lack of concern for customers and zero communication is inexcusable. It’s a shame because I really enjoyed the game until this happened.
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Social

Made a review earlier but I think i accidentally deleted it. If theres two, I apologize!

Plz improve social aspects of the game! Love the game itself and its fun, but I’m having issues with the blocking and reporting options. Would love to see a more user friendly way to block and report, and some indication of when we block/unblock to show us that our setting was saved. I accidentally blocked someone and tried to unblock, but honestly, I’m not sure if either worked. Would also be cool to have a list somewhere that shows us the users we’ve blocked. More implementation of the “friends” function would be cool too since right now, we mostly just have chatting and inviting to things. Maybe a gift or subordinate assist system?

Aside from these, the game’s been pretty fun! The art is nice, the story is interesting, and rewards are satisfying
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Response from developer

Thank you very much for your feedback and suggestions! We'll forward everything to our Dev team and hopefully adjustments can be made in future updates.

Fun

Love the game. But I cant stand the crashing at the startup screen. it works once I re-downloaded the app, but I not sure I have to bind all my accounts. And the recent account hasnt been bound. Afraid of losing an acct I spent $$ on. otherwise the game is fun. Also would love to see more things to do in game on a daily basis. Early/mid game tends to get really slow. maybe some new interactions with small rewards would be a great addition. my rating would be a 4 or a 5 but due to the crashes I cannot do that and am currently still crashing.

Ive recently came across a new issue. Having reinstalled lately and signed in with my apple account which has my bound characters… shows I have no characters except for the new serveron NA11. All the work ive done in NA6 and NA9… gone… all the money I spent, gone… ughhh.
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Response from developer

Hello Demon Prince! Thank you for your feedback. We're sorry to hear that your game is crashing. Please reinstall the game if your account is bound, this would help with technical problems. Also, feel free to send us a message via Facebook or in-game ticket system Support so we can help

Would Be Fantastic

Currently there is a fatal flaw with the game and that would be North America server overcrowding.

I was finally able to get back on late last night and early this morning after 7 straight days where the server was indicated as full during all times of the day, because of this I came back to my guild having been turned over automatically to another player, and was forced to miss out on 7 days of content such as the first few days of new events and the regular daily content all of which I would have participated in.

On top of this not only is my account VIP3 but there isn’t any displayed option to transfer one’s account to another server that isn’t full.

All of this is unfortunate because I find the game fun and worth the time in comparison to so many other mobile games out there, if it continues that I will only be able to get on the game once a week because of the server overcrowding I’ll have to make a refund request and remove the game.
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Response from developer

For your situation, we suggest you to enter a server that is available for you, get pass through the tutorials and after that, try to check your server list again. If you still can't find your progress, please contact our support team, our team will surely help you recovering your account again. ^^

Great game but heats up phone too much

The art is amazing, the game is well made. One small issue is with the tutorial boxes, I’ll try to tap back to a previous page cause I forgot something, but it counts as me tapping the box and just closes it instead, since the back arrow is tiny. Game also really heats up my phone while playing. First time I’ve had this problem with games.
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Great game but the crashes

I’ve had the game for a while now love literally everything about it except the fact I can’t even open it recently because it just crashes. I assumed it was just my phone until I saw others having the same issues. I’m not sure how to fix it cause I can’t even get in the game.

I’ve got nothing against the game itself it’s amazing and fun but the crashes are beginning to get annoying.
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Love this game but there is one BIG recurring issue

Love the idea of this game and I love how there are always new events going on to keep me interested in the game, there is a wide variety and number of different characters that got me hooked on the game. But repeatedly I have some sort of bug or glitch that causes me to crash, at one point it was going into specific parts of the game and I’m writing this review after another incident has occurred, the game will crash while I try loading into it, the game was fine the day before and now crashes before I even get into the game. I hope the developers will eventually fully fix this issue because the game they have created is absolutely amazing, but the crashing is something that I have personally experienced as well as many other players who were unfortunately also affected by this issue.
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Response from developer

Hello Demon Prince! Thank you for your review. We're sorry to hear that your game crashes. Please reinstall the game if your account is bound, this would help with technical problems. Also, feel free to send us a message via Facebook or in-game ticket system Support so we can help.

Cant even open the game anymore

Its a good game in general i crashed a few times and the game could use a few less taps i feel like I’ve probably tapped 5000 or more times in like a week. But now i cant even open the game i try to open it and it shows the welcome back screen and then sends me back to my home screen idk why it does that but it never did that before idk if it’s my phone or the app but if it’s the app i would like a fix.
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could definitely use work

Eventually in the game you get to the point of losing millions of soldiers in battle so you basically clear one level a day, and the outing system is terrible. Needs to be a way to go a specific place on outings like the bar for if you have already unlocked the concerts for the area because there is a very very low chance you will ever encounter the bar or a new character and it can easily take hundreds of attempts to even find a new character
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