Expensive
It’s Honestly Alright
Game starts over without warning
Love this game one problem though
Love the game but I lost everything so easily…
Edit: Thank you for the help but ended up figuring it out after about 30 mins of trying tbh lol. Made my review five stars sorry about my problem.
Response from developer
Hello there, dear Demon Prince! From what you said, you just switched servers. Your account is still there, don't worry. Have you tried switching servers again and see if you can find your original character? Sometimes this works! If you can't, please contact us via ingame support or facebook page saying you lost your account and our team will assist you the best way possible. Looking forward to your answer! o/
Again, can’t log into account
Customer support is incredibly helpful
Response from developer
Hello there, dear Demon Prince! We are really happy to hear this kind of feedback. Our goal is to make your experience as good as possible. Glad you are enjoying the game! Should you need anything else, please contact us via ingame support or facebook page. ^^
Lost my account(for the like 5th time)
PROBLEM
More Problems with no responses
Response from developer
Thank you very much for your feedback about these points, dear demon prince. Our dev team confirmed that the crashing issue is now fixed, so you can update the game in your App Store and access the game again. ^^ Also, we can see that you need some assistance, please contact our support team so we can help you with the issues you are facing and to deliver your suggestions to our dev team. You can contact our support through the game or in our Facebook page "Doki Doki Palace", we would love to hear your thoughts and improve your experience. :)
Suggestion
Could the developers perhaps look into making past event outfits purchasable within the game. Because I know for sure that I love the look of Laura’s “Icy Killer” outfit and if I don’t get it in the event I would outright purchase it. I feel like many people would be thrilled if this became a thing in the game.
Response from developer
Hello, dear Demon Prince! Thank you for your positive feedback. We will optimize soon, if you have any other questions ,you can contact our customer service center:) Thank you~
Recent patch wiped out users accounts, progress, and purchases
This developer is the definition of incompetent. I understand that problems happen, things break, etc. but I guarantee whatever is going was completely preventable. The data loss is the result of incompetence. The lack of concern for customers and zero communication is inexcusable. It’s a shame because I really enjoyed the game until this happened.
Social
Plz improve social aspects of the game! Love the game itself and its fun, but I’m having issues with the blocking and reporting options. Would love to see a more user friendly way to block and report, and some indication of when we block/unblock to show us that our setting was saved. I accidentally blocked someone and tried to unblock, but honestly, I’m not sure if either worked. Would also be cool to have a list somewhere that shows us the users we’ve blocked. More implementation of the “friends” function would be cool too since right now, we mostly just have chatting and inviting to things. Maybe a gift or subordinate assist system?
Aside from these, the game’s been pretty fun! The art is nice, the story is interesting, and rewards are satisfying
Response from developer
Thank you very much for your feedback and suggestions! We'll forward everything to our Dev team and hopefully adjustments can be made in future updates.
Fun
Ive recently came across a new issue. Having reinstalled lately and signed in with my apple account which has my bound characters… shows I have no characters except for the new serveron NA11. All the work ive done in NA6 and NA9… gone… all the money I spent, gone… ughhh.
Response from developer
Hello Demon Prince! Thank you for your feedback. We're sorry to hear that your game is crashing. Please reinstall the game if your account is bound, this would help with technical problems. Also, feel free to send us a message via Facebook or in-game ticket system Support so we can help
Would Be Fantastic
I was finally able to get back on late last night and early this morning after 7 straight days where the server was indicated as full during all times of the day, because of this I came back to my guild having been turned over automatically to another player, and was forced to miss out on 7 days of content such as the first few days of new events and the regular daily content all of which I would have participated in.
On top of this not only is my account VIP3 but there isn’t any displayed option to transfer one’s account to another server that isn’t full.
All of this is unfortunate because I find the game fun and worth the time in comparison to so many other mobile games out there, if it continues that I will only be able to get on the game once a week because of the server overcrowding I’ll have to make a refund request and remove the game.
Response from developer
For your situation, we suggest you to enter a server that is available for you, get pass through the tutorials and after that, try to check your server list again. If you still can't find your progress, please contact our support team, our team will surely help you recovering your account again. ^^
Great game but heats up phone too much
Great game but the crashes
I’ve got nothing against the game itself it’s amazing and fun but the crashes are beginning to get annoying.
Love this game but there is one BIG recurring issue
Response from developer
Hello Demon Prince! Thank you for your review. We're sorry to hear that your game crashes. Please reinstall the game if your account is bound, this would help with technical problems. Also, feel free to send us a message via Facebook or in-game ticket system Support so we can help.
