Doktor.se User Reviews

Customer Experience

Positive experience66.7% of reviews
Neutral0.0% of reviews
Negative experience33.3% of reviews

~ Based on 18 written reviews from the US App Store.

Is Doktor.se Safe?

Doktor.se - Trygg vård direkt appears safe based on user ratings. AppsHunter Safety Score for Doktor.se is 93/100.

This assessment is based on 435 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.7% of ratings point to a safe experience
1.8% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 435 App Store ratings for Doktor.se.

Is Doktor.se Legit?

Doktor.se - Trygg vård direkt appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Doktor.se is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

skriv tydligt att ni inte accepterar utländska telefonnummer

så att man jag försöka flera gånger och först efteråt inse att appen inte går att använda. Ni visar alla världens flaggor och låter användaren välja landskod, vilket skapar fel förväntningar och en dålig upplevelse.

Det känns onödigt frustrerande och hade varit enkelt att undvika med tydlig information från början.
Show more

Very good

Very good service: helpful, friendly and supportive customer care that gets to the point

30 sekunder samtal med helt fel diagnos

Helt fel diagnos angående min sons allvarliga utslag på en hel arm. Trots flera foton. Det var inte vanligt eksem. Istället var det en virus infektion i huden som skulle ha kunna behandlats om vi fått rätt råd i tid.

Dr Mona Was Fantastic!

Dr. Mona was so fantastic when I spoke to her just a moment ago, while we were on our way to Orlando she advised us regarding our sons possible ear infection. She has so much patience and deep kindness and deep care. Everything you could possibly want in an urgent situation like that. She applied great expertise and very calming caring and kind ways. Not over reacting but still being willing to understand the full scope of the situation. Alice thanks Dr. Mona, we feel so much better about everything things to you.
Show more

Perfekt

Jätte samarbete

Quick & helpful

Super helpful doctor who asked the right questions and was friendly and direct.

Useless without a “BankID”

As a non-Swedish citizen, I was directed to this site for getting a COVID-19 test (so that I can re-enter the United States). But after visiting the site (whose English option simply instructs you to download the app) and then click going through the trouble of downloading the app, found that I can’t even use the app without first having a Swedish BankID! Why not just tell people that before making them download the app?
Show more

Great app, brilliant staff

Really enjoying the app and excellent service from the doctors. The only thing that would make life easier for an English speaking user is if the self-guided health robot would reply in English rather than only Swedish.

Impossible to use

What a waste of time. Infinite loop trying to book a COVID test. Keeps sending me to this robot chat that gives me nothing. Same thing on the browser.

Bra kontakt

Det var jätte snabbt fick jag prata med en läkare.

1st time user.

The doctor I spoke to was truly outstanding!

Ni är bästa tar hand om er

💝💝💝

Jättefin hjälp

Trevligt och proffesionellt bemötande. Empati och förståelse för mitt ärende. Kommer definitivt använda dem igen. Rekommenderas varmt.

Bra

Jag fick hjälp så snabbt

Very helpful

Thank you

.

Jobbiga reklamer.

quick and efficient

they are living up to their promise

TURN OFF THE YOUTUBE ADS

I literally see an ad for this app before/during and AFTER every single video on youtube I watch.