New update terrible
This new update is terrible ever since the update it won’t allow me to access my dollar bank app to lock and unlock my card at my own will. When i click on the app it says “This is not supported” prompts me to go to the App Store and pulls the same thing i have downloaded up… please fix the bugs !
Terrible
A rainy day it kept loading and saying pleas wait. Ten minutes go by and nothing. I uninstalled it and reinstalled still nothing.
I powered off my iPhone and waited 10 minutes and nothing. I needed gasoline and was left stranded.
I powered off my iPhone and waited 10 minutes and nothing. I needed gasoline and was left stranded.
Must Have App
In todays works were debit / credit card fraud happens so often, this is a MUST! After you download and register make sure to set your preferences to location specific that way if your phone isn't with you when you go to use your card, the transaction will be declined.
Dollar Bank Card Control app
I must say, Dollar Bank in my opinion is giving the more popular and bigger banks a run for the money. It may have taken a little bit of extra time, but Patience is a virtue. And I’m glad I hung in there with Dollar Bank.
GREAT JOB,
GREAT APP.
GREAT JOB,
GREAT APP.
Wow
Is this new app a joke!? You can’t even see your card balance
Worst App Ever
I have been a Dollar Bank customer for 40 years. This app has caused me so much inconvenience that I am seriously considering switching banks. Every time I set it up to allow transactions as I travel, it blocks my purchases resulting in embarrassment and inconvenience. At first I thought I might be setting it up wrong, but after reviewing it with the bank, it is their error and not mine. This has happened time and time again and I am not at all happy with it. They need to determine what is wrong here. Terrible App.
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App doesn’t work consistently
It is a good app when it accepts my password, but many times it says my login information is wrong.
Great App
My card was being used fraudulently and the customer service rep that helped me suggested this app! I love it and it makes me feel secure
Does not work
It won’t let me make an account because it says my information is wrong.
More unnecessary hassle
Yet another app that decides to throw away setting at the most inconvenient time. Once I have set up Touch ID, that means I want to use Touch ID and there is no reason to revisit the topic. Carrying settings forward to a new version of the app is the responsibility of the developer, not the user. If the developers find such things too difficult, perhaps a new line of work is in order.
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Thanks for Touch ID but...
Love the Touch ID but please put it on my regular app. Are you testing it out or something? This new app, well, is not needed.
Great Idea
I actually considered changing banks because something like this was not available. So, great move!
However... why this is separate from the Dollar Bank app I already have, I don’t understand. On top of that I spent quite a bit trying to log in before realizing that. Since I cannot copy/paste into the password field, I had to hand type out my long, complicated auto-generated password from my password app multiple times. Yes, face login solved this for the future but still annoying.
So I get registered and logged in finally and am ready to use the app. Except one of the key reasons I wanted it — alerts — is all dimmed out and I can find no way to activate any alerts.
I’d expect this will improve and I’m glad to see it but that’s where I am right now.
However... why this is separate from the Dollar Bank app I already have, I don’t understand. On top of that I spent quite a bit trying to log in before realizing that. Since I cannot copy/paste into the password field, I had to hand type out my long, complicated auto-generated password from my password app multiple times. Yes, face login solved this for the future but still annoying.
So I get registered and logged in finally and am ready to use the app. Except one of the key reasons I wanted it — alerts — is all dimmed out and I can find no way to activate any alerts.
I’d expect this will improve and I’m glad to see it but that’s where I am right now.
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Love/hate
Love the new design from the original dollar bank app, but why do we have to have multiple apps for one bank account? All other banks have these features on the main app. Good try, but just put these functions on the other one. I don’t want to have to sign up again on an app for a bank that I already have an app and account for.
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Getting There
Here is an example of something really cool... I can appreciate this app. You’ve given customers incredible granular control of all cards. Usually it’s a simple on/off. You’re also now developing for modern screen size/notch and also offering TouchID/FaceID. Now.. take this functionality and insert it into the Dollar Bank banking app. Delete this standalone app and redesign the other. This card control functionality should be WITHIN the main app.. not a totally separate app. You’re on the right track with this stuff. Integrate everything into a single point of contact for customers, support all screen sizes, and TouchID/FaceID. Also, you should be allowing paste functionality in the password field. Customers need to be able to generate a secure and random password from a password manager app and paste it in.
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