Donegal User Reviews

Donegal
Donegal
DONEGAL MUTUAL INSURANCE COMPANY

Customer Experience

Positive experience8.3% of reviews
Neutral4.2% of reviews
Negative experience87.5% of reviews

~ Based on 24 written reviews from the US App Store.

Is Donegal Safe?

Not enough ratings yet to assess Donegal.

Is Donegal Legit?

Donegal appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Donegal is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useless

The app won’t even open now. I click on it and it crashes.

Bryant

Can you please fix the issue with adding your auto cards to your Apple wallet!!

App Crashes and can’t be opened on iOS 26

App hasn’t been updated in two years and crashes 100% of time. Completely useless

Bare bones functionality

Not much to the Donegal app, super basic and rarely (if ever) updated. “Add to wallet” for my car insurance ID appears to be broken.

Cannot access app without approving all documents to be electronic.

I’d use this app but I still want a paper bill. Email is just a pit of spam anymore and I don’t want bills going to it. I cannot access the app unless I’m willing to go all electronic.

Blank Screen IOS 16.4

Non working app. I just want to view my policy. Every time I try to open this app it’s just a blank white screen. Even after 3 months. How is possible? Development team? Explain yourselves please.

Blank Screen

Tried to show proof of insurance, opened the app, and it’s just a blank white screen. Updated app, and it’s still just a blank white screen. I understand that Donegal is more of a budget friendly insurance company, but how difficult is it to have a basic insurance card as an app?

Broken

Cannot even register. You can put in all you account information and it will not work.

Finally! Yayyy!

Thanks Donegal for updating and fixing your app. The app. seems to be working so far. I have an iphone. The only thing I see that would make it perfect for me is to have an email confirmation after payment is made.

Does not work. Period

This app will not even open. Nothing but the spinner. I’ve literally waited 5 minutes for it to open. Nothing. Ever. I’ve tried on WiFi and cellular. At different times of day. Does not work.

Won’t open

I can’t get the app to open. I’ve been trying for months. It used to work but won’t anymore.

Worst app ever!

Wouldn’t even give one star. Never works. Deleted.

Worthless app

Don’t bother downloading the app. It rarely, if ever, opens. It’s much easier to just open their website and use it. Otherwise, Donegal is a wonderful company.

Awful App

No updates in over a year.

App has quit working

The app has always been slow but recently it won’t even open. Very disappointed.

app doesn’t work

I used to be able to use the app, now it doesn’t work

Don’t bother

Got a new iPhone and the app stopped working. It just spins for however long you let it. Don’t bother with downloading it because it’s a waste of space.

No longer works.

The app no longer s work.

App never works. Just sits at the main screen with the loading circle for as long as you’ll let it. No updates have fixed it. Useless app

App is useless

I downloaded this app to pay my bill. I had to call customer service, which was great by way, because The app didn’t show the amount increase due to a change that I had made to my policy.