Free

Details

  • Released
  • Updated
  • December 28, 2023
  • June 17, 2024

Features

Donostia Eskura screenshot #1 for iPhone
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Donostia Eskura screenshot #9 for iPhone
Donostia Eskura screenshot #10 for iPhone
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About

This official municipal app centralizes all your administrative tasks and services in one place. Easily manage your registrations, payments, certificates, and submit feedback to the city council.

Manage municipal procedures
Obtain registration certificates
Process payments and view receipts
Download official certificates
Update contact information
Receive notifications
Submit complaints and suggestions
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What's New in Donostia Eskura

1.2

June 17, 2024

Optimización y corrección de errores.

User reviews

No hay botón de retroceso

Cuando se accede a un PDF o algún link, no hay forma de regresar al menu anterior. Hay que cerrar la aplicación y volver a poner usuario y contraseña para acceder…

Por lo demás va bastante bien.

Inicio de sesión a mejorar

Bien en cuanto a funcionalidad (trámites online disponibles), pero necesita mejorar el inicio de sesión … únicamente funciona con BAKQ. Al menos en iOS, la carga de certificados digitales da error (Estado HTTP 400 – Bad Request) y la opción Izenpe mobile no hace nada (teniendo esta app instalada y operativa).
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Interesante App pero mala UX

Cómo iniciativa la app me parece excelente y algo que creo que hacía falta, sin embargo la usabilidad, la UX y la UI son bastante mejorables. También cabe destacar que la app no cumple con multitud de ppios de accesibilidad digital. Ánimo a corregir todo esto para que la ciudadanía pueda usarla cómodamente 😊
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No funciona

Tengo todos los verificados habidos y por haber y con ninguno funciona.

Developer apps

FAQ

What is Donostia Eskura?

Donostia Eskura is the official mobile application from the Donostia/San Sebastián City Council. It aims to simplify citizens' interactions with municipal services and administrative tasks by providing a single digital platform.

What types of administrative tasks can I perform with Donostia Eskura?

You can perform a wide range of tasks, including managing your registrations, obtaining and downloading certificates, processing payments and viewing receipts, updating your contact details, and submitting complaints or suggestions to the city council.

Is Donostia Eskura available on all devices?

Donostia Eskura is available for iPhone, iPad, and iPod devices. It is designed to be accessible on Apple's mobile operating systems.

How often is Donostia Eskura updated?

The app was last updated on June 17, 2024, indicating regular maintenance and potential feature additions. The latest version available is 1.2.

What is the age rating for Donostia Eskura?

Donostia Eskura has an age rating of 4+, making it suitable for users of all ages. This rating suggests no mature content is present within the application.

Does Donostia Eskura have ads?

No, Donostia Eskura does not contain advertisements. As a free municipal service, it focuses on providing a clean and uninterrupted user experience for administrative tasks.

Can I access my 'NIRE KARPETA' and 'BUZÓN DE LA CIUDADANÍA' through Donostia Eskura?

Yes, Donostia Eskura integrates both the 'NIRE KARPETA' (My Folder) for your procedures and an improved version of the 'BUZÓN DE LA CIUDADANÍA' (Citizen's Mailbox) into a single, comprehensive digital tool.

Is there a cost to use Donostia Eskura?

No, Donostia Eskura is completely free to download and use. The Donostia/San Sebastián City Council offers this application as a public service to its residents.