Where is the back button?
There is no back button in the app, makes it hard to shop the app. I see the app has updated several times with no fixes. When is it gonna be fixed?
Meh after the last update
The latest update has taken away the ability to back out of your page to the last page. Instead it autofills what it thinks you want to look at. For instance, if you pull up a collection say the Heritage Collection and look at a crossbody purse you can’t go back to look at the other purses in that collection it then takes you to purse>crossbody purses instead of collection>Heritage.
Maybe I don’t want to look at ALL crossbody purses and just want to see all of the Heritage Collection purses. I don’t like it because now I have to go back to collections>heritage and then look at each purse individually and do this on every one. It’s a waste of time.
Maybe I don’t want to look at ALL crossbody purses and just want to see all of the Heritage Collection purses. I don’t like it because now I have to go back to collections>heritage and then look at each purse individually and do this on every one. It’s a waste of time.
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Love Dooney, Hate the App
On both my iPhone & my iPad, the apps refuse to recognize my established account. The customer service bot does not recognize my issue (‘Can’t log into my account’) so I delete the apps, log in a few days later, try again. Basta!
Please allow zooming in on product
Not a real benefit to use app.
Please fix bugs
Please fix this app it’s hard to create an account and then sign into said account so can you please, please check this app
Can no longer use…
After my phone updated, I went on the app and the app itself says there is an “update available” and that “the app no longer supports this version.” I go to update the app but it’s already updated to the latest version. Have uninstalled since I can no longer use it.
Love the bags, Hate the app!
Where is the back button?🤔 The app constantly crashes while using it. When I finally add something to cart and attempt to check out it my cart is empty. This is very frustrating. DB you are losing money.
App keeps jumping back to home page
Everytime I go into the app, no matter what purse I am reviewing, it jumps back to the home page. I have an iPhone 11, IOS 16.1.2. It’s very frustrating so I close out of the app, I don’t want to even look anymore. Hope you can get it fixed. Thanks.
App continuously crashes
Happy to see D&B had an app. Started using it the past week. Every time I use the app crashes. Very frustrating when shopping. I hope you’re able to fix the problem.
Glitchy and keeps logging out
Latest version is glitchy and keeps logging out and restarting
Where is the back button?
If I am searching through a collection, and click on a specific bag, I’m stuck there. There is no way to go back to my search? You just have to go home and start the search over again? Not conducive to browsing at all.
Unusable!
This app is unusable! It keeps jumping back to the home page all by itself! So frustrating! Their website is not much better, but at least it stays on the page you’re on. When you’re finished looking at something it doesn’t return you to where you were in the filtered list, but at the beginning of the list - but it at least let’s you stay on a page!
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No back button?
Maybe it’s me, but when I’m shopping and select an item to look at the details, there is no back button. I have to click home and start the search over again and scroll through all the stuff I’ve already looked at to get back where I was. Very frustrating. Had to stop. Hopefully I’m just missing where it is. Otherwise I can’t use this app.
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App restarts
After you make a selection on how you want to search (categories) and start to scroll, the app takes you back to the Home Screen. Please fix!
APP ISSUES
While I would love to purchase my gift at Dooney & Bourke bag ever, you can’t get thru viewing options because the app CONSTANTLY refreshes the page you’re on. I wouldn’t even feel comfortable making a purchase on this app for fear it would refresh & double charge me!
With that being said I just may take a pass for now.
I’m sure this would be an awesome app if it actually worked.
With that being said I just may take a pass for now.
I’m sure this would be an awesome app if it actually worked.
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The Most Frustrating App
The app is HORRIBLE. It crashes every minute. Also, the search function is bad: when I sort or filter results, then click on an item to view details, the results become un-filtered/un-sorted, so I have to re-filter and re-sort the results all over again. I love Dooney’s products, but the app puts a big stain on Dooney’s reputation.
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App Issues
Can’t place order due to this app malfunctioning it jumps and have to start over several times. Can’t update my info, place and order. What’s up with it, very frustrating.
Glitchy - Better of on Web Page
The app continually takes me back to the homepage when I’m browsing. It’s very frustrating to have to search again, reapply filters, and find my spot. Also, the app never “remembers me” when I log in.
App problems
When trying to place an order, the page jumps out of the ordering page and I have to start over again, many times, so can not up date my information either, this is very frustrating, please fix the problem, this has been going on for much too long.
Stay on the web
This app is useless, if I have to log in every time-I might as well continue to use the web, especially since it looks just like the actual web version anyways🙄
