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Dot Assist

Dot Assist

Marketplace Q&A Assistant

0 ratings
3 reviews
📊 Productivity

Archived App (Last seen on 16 Jul 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • February 27, 2024
  • May 8, 2026

Features

Developer

USERSDOT TEKNOLOJI VE DANISMANLIK ANONIM SIRKETI
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About

This AI-powered assistant handles marketplace customer inquiries 24/7, learning your brand's tone and products for personalized responses. It offers hybrid or automatic replies, manages inquiries from multiple stores, and analyzes product performance to boost sales and customer experience.

✓AI-powered customer inquiries
✓Personalized brand responses
✓Hybrid or automatic response modes
✓Multi-store inquiry management
✓Quick 3-minute store integration
✓Product inquiry analysis
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What's New in Dot Assist

2.0.2

May 8, 2026

We’ve made several improvements to make the app faster, more stable, and easier to use for you. This update includes performance enhancements, bug fixes, and improvements to the overall user experience.

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User reviews

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Kullanışlı bir uygulama

Trendyol mağazama gelen soruları cevaplamak için kulllanıyorum şimdiye kadar memnun kaldım. Ürünlerime gelen sorular otomatik olarak cevaplanıyor
iremdgiremdg

Gerçektende vakit kazandıran bir uygulama

Yapay zeka cevaplama oranını çok hızlandırdı, üstelik çok kolay
peakriopeakrio

Harika bir ürün!

Pazaryerlerinde satış yapan satıcılar için harika bir ürün. Entegrasyon süreci çok kolay, teknik bilgi gerektirmiyor. Biz en çok sattığımız ürünlerin içerik bilgilerini de arttırdık, çok akıllı cevap veriyor. Gece sorularına cevap vermesi bizim için en güzel özelliği. Kullanımı çok kolay, mevcut satıcı panellerine benziyor.
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FAQ

How does Dot Assist learn my brand's tone and products?

Dot Assist learns by analyzing your marketplace product descriptions, product names, features, past Q&A, and any operational information you provide. The more data you input, the better it becomes at generating personalized responses.

What are the response modes available in Dot Assist?

Dot Assist offers two response modes: a hybrid mode where you can approve responses before they are sent, or a fully automatic mode for continuous, hands-off customer service.

Can Dot Assist manage inquiries from multiple online stores?

Yes, Dot Assist provides a store management feature that allows you to manage all customer inquiries from various marketplace stores from a single, unified screen.

How quickly can I integrate Dot Assist with my marketplace store?

Integration is designed to be fast and easy, with Dot Assist offering quick integration in just 3 minutes for most marketplace stores.

Does Dot Assist offer any analytics on product performance?

Yes, Dot Assist includes a product analysis feature that helps you identify popular products receiving the most inquiries and key topics related to those products.

What is the age rating for Dot Assist?

Dot Assist has an age rating of 17+, indicating it is intended for mature users.

How often is Dot Assist updated?

The latest version, 2.0.2, was released on May 8, 2026, suggesting a development cycle that prioritizes feature additions and improvements.

Does Dot Assist have ads?

Dot Assist is ad-free, allowing for an uninterrupted user experience focused solely on managing customer inquiries.