DOTS: HVAC

DOTS: HVAC

Delmar Online Training Sim

12 ratings
18 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 13, 2017
  • July 30, 2023
DOTS: HVAC screenshot #1 for iPad
DOTS: HVAC screenshot #2 for iPad
DOTS: HVAC screenshot #3 for iPad
DOTS: HVAC screenshot #4 for iPad
DOTS: HVAC screenshot #5 for iPad
DOTS: HVAC screenshot #6 for iPad
DOTS: HVAC screenshot #7 for iPad
DOTS: HVAC screenshot #8 for iPad
🖼️Get Icon
Icons↘︎

About

This 3D simulation provides an immersive learning experience for HVAC diagnostics and troubleshooting. It features seven types of equipment and approximately 200 scenarios across training and challenge modes to build critical thinking skills.

3D immersive simulation
HVAC equipment diagnostics
Troubleshooting skills development
200+ scenarios
Training and Challenge modes
Cost tracking for materials and labor
Show original description

What's New in DOTS

4.0.41

July 30, 2023

Fixes an issue with content loading.

2

In-App Purchases

$54.99

HVAC, 4 Terms (24 Months)

Online access for two years upon activation.

User reviews

Failed Technician Generator

This app is supposed to teach technicians to rely on the measurements that their equipment is supposed to simulate out in the field. As a field technician, I cannot get the application to work without severe massaging, and even then only half the time. In all simulators, trying to tap on the hotspots related to the solution result in a non-reading from the app. I had to connect a mouse to my iPad just to come close.

Referring specifically to the heat pump simulation aspect, trying to “connect gauges” is a struggle in locating the hotpoint to tap on, and when I do find the connection point it’s not actually located within the highlight. When attempting to read the capacitor, the multimeter is set for reading microfarads (display reads 0.0 uF) but placing the probes on even whats supposed to be a known-good capacitor shows 0. And this is during the walkthrough sections.

Any application that is trying to teach needs to work during the tutorials. This is a failed application, and the web application is a failed app, as well. I will be requesting refunds from Cengage to cover for my failed grades because I can’t submit a successful completion.
Show more

Do not buy

I got charged 2 times $45 and I did not receive the the digitail goods

No free trail

Would definitely consider a subscription but absolutely NOT without being able to try it first. Bad marketing choice

Response from developer

A free 30-day trial is now offered (v4.0.40+).

Refund

Asked for a refund and it already says I have a pending credit. So I am changing my review to say that the idea of this app is amazing. If the bugs could be worked out of it I probably wouldn’t put it down.
Customer service is quick.
I hope the app is fixed or updated and I will definitely subscribe.
Show more

Response from developer

Thank you for taking the time to review our app. You can get a refund by contacting Cengage Support at +1 (800) 354-9706 or https://support.cengage.com/. This simulation is based on Refrigeration and Air Conditioning Technology by Eugene Silbertstien, et al. and has been reviewed by several notable HVAC instructors. That said, if you have found an inaccuracy or error, we'd love for you to contact us so that we may fix it.

Doesn’t work

Since the update a few days ago, cannot access the login on the professional side. Not happy with the money spent and the app not working.

Response from developer

Contacting Cengage Support at +1 (800) 354-9706 or https://support.cengage.com/ will get you a response in minutes as opposed to posting a review here - which may take months to be noticed. This issue has been noted and is now in the queue to be fixed. [Edit]: This issue was fixed 2022-11-29 15:30 EDT. Maybe you'll consider giving the app a better review.

Developer apps

FAQ

What is DOTS: HVAC?

DOTS: HVAC is a 3D simulation designed to help users master diagnostic and troubleshooting skills for seven different types of HVAC equipment. It offers a realistic field performance experience.

What HVAC equipment is covered in DOTS: HVAC?

DOTS: HVAC covers Gas Furnace, Oil Furnace, Gas Boiler, Split Residential A/C, Commercial A/C, Heat Pumps, and Commercial Walk-in Freezers. This comprehensive coverage ensures a wide range of learning opportunities.

How many scenarios are available in DOTS: HVAC?

The simulation offers approximately 200 scenarios to challenge learners and build their diagnostic and critical thinking skills. These scenarios are designed to mimic real-world problems.

What are the learning modes in DOTS: HVAC?

DOTS: HVAC features two modes: Training Mode, with fixed scenarios for familiarization, and Challenge Mode, which offers randomized scenarios across Beginner, Intermediate, and Advanced levels for progressive learning.

Does DOTS: HVAC track costs?

Yes, both Training Mode and Challenge Mode require learners to diagnose faults and perform repairs while tracking materials and labor costs. This adds a practical financial element to the training.

What devices is DOTS: HVAC compatible with?

DOTS: HVAC is supported on iPads. A tablet is required to run the simulation and access its full features.

What is the user rating for DOTS: HVAC?

DOTS: HVAC has a user rating of 2.1 stars based on 12 ratings. This indicates a mixed reception from users regarding their experience with the app.

How often is DOTS: HVAC updated?

The latest version of DOTS: HVAC is 4.0.41, which was last updated on July 30, 2023. This suggests the app receives periodic updates to maintain functionality and potentially add new content.