Douglas Electric Cooperative

Douglas Electric Cooperative recently announced the release of the company’s phone app called Mobile Customer Access (MCA). This application builds on the customer’s ability to access their account 24 hours a day, seven days per week, 365 days per year. Utility customers can view balance information, view statement and payment history, view usage graphs and access all their accounts at one time. Customers will have access to payment arrangement balances, programs they are enrolled in, ability to sign up for notifications, report outages, view the utility outage map (if available), view the utility contact information, and view a message from the utility as they log into the app. The customer can log into the application with a touch of their finger or facial recognition by setting up biometric login.