Down The Hatch Reviews: Is It Legit?

Customer Experience

Positive experience38.9% of reviews
Neutral11.1% of reviews
Negative experience50.0% of reviews

~ Based on 18 written reviews from the US App Store.

Is Down The Hatch Safe?

Down The Hatch appears safe based on user ratings. AppsHunter Safety Score for Down The Hatch is 95/100.

This assessment is based on 1,837 user ratings, with an App Store average of 4.8/5.

Is Down The Hatch Legit?

Down The Hatch appears to be a legitimate app. AppsHunter Legitimacy Score for Down The Hatch is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Gluten Free options have disappeared from the menu

Used to be able to select gluten free bun winemaker ordering but this has disappeared now

Found the app too confusing

There is loads of choice and the food is good, but the app is anything but user friendly. It’s clunky and confusing.

Doesn’t work

Only has loading screen and option to log out or in nothing else. Pointless. Seen others with same problem so not been fixed.

App needs improved

Ordered several times and had orders rejected as they are too busy yet collection times are still available to select. Suggest making app responsive to demand so you cannot select times.

Not working on IOS. Just home screen and logo visible.

As above

App order times are unreliable.

Ordered a Father’s Day meal for collection at a specific time only to turn up and be told there was a 2hr delay vs times on the app. The staff manager we spoke to was very rude (stressed due to the app?). This is the 2nd time we have experienced this manager being rude to us and the 3rd time the app has been unreliable for timings. We won’t be going back. Enough is enough.
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Doesn’t Work

App just doesn’t seem to be working.

Can log in but the app just gets stuck on the initial screen with log out being the only option.

Menu access???

Just want to view the breakfast menu! Can’t see the different skillets anywhere...

Good food. Bad app

This is not a good iPhone app. You don't let my phone generate and manage my password and don't integrate with Apple pay or provide easy means of entering card information

Order cancelled

Order cancelled disappointing

awesome app - even better food

Easy to use app... food is tremendous

Clean and clear app

Good app - clear, functional, quick. Please let me add a tip, so the drivers don't have to handle cash tips!

My favourite restaurant!

You’d struggle to find better Canadian food in Canada! I’ve never been to Canada but I’d imagine this is the case.

Fandabbytastic

Hannibal burger was amazing! Best food we’ve had since last time we were here

Excellent service, tasty food

Really impressed, tasty food, great service

Best eatery in South Queensferry

Always 5*, a frequent visitor and always have an excellent meal!

Best local food

Brilliant food and glad you now deliver

Order refused

My order was refused due to items now being available. But the message did not say which items were not available :(