Downriver Credit Union User Reviews
Customer Experience
~ Based on 17 written reviews from the US App Store.
What users say
Summarized from real user reviews of Downriver Credit Union. Based on 748 reviews and a 4.8/5 average, it highlights the 7 positives and 9 negatives reviewers mention most about this Finance app.
Positive things
- ๐User-friendly interface and easy navigation
- ๐ฐConvenient balance and transaction viewing
- ๐ณUseful bill payment functionality
- ๐คFriendly and helpful staff
- ๐กPop Money transfer feature
- ๐Credit Sense financial management tool
- ๐ฑMobile banking convenience
Negative things
- ๐App instability and frequent crashes
- ๐Connectivity issues and login problems
- โ ๏ธMissing card alert notifications
- ๐Difficult check deposit process
- ๐Restrictions on international transactions without explanation
- โฑ๏ธSlow card delivery times
- ๐Face ID authentication not working
- โReduced functionality compared to previous app version
- ๐ฑCannot add multiple accounts
Is Downriver Credit Union Safe?
Downriver Credit Union appears safe based on user ratings. AppsHunter Safety Score for Downriver Credit Union is 94/100.
This assessment is based on 748 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 712 App Store ratings for Downriver Credit Union.
Is Downriver Credit Union Legit?
Downriver Credit Union appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Downriver Credit Union is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Love having the app I can see my funds my transfers and pay bills
Wonโt do business with the entirety of Asia and wonโt tell you why or warn you, also takes forever to get a new card from
I use my card often and my app is updated but Iโm still not getting my card alerts. Itโs very frustrating.
By far the friendliest staff members in the business.
Itโs a great app been with them for 5+ years love how I check my balances on the go love it ๐๐คฉ
I can no longer use Card Valet but this app isnโt sending me my debit card alerts! I used to get them instantly and that was so convenient and helpful! Please fix this!!
Once app is updated with new features, it will be a big game changer for DRFC! Please update for us all.
I am not sure who runs this app but it is very unstable. I think the app has been down more than up in 2021. The worst banking app I have ever used.
I love how user friendly the Downriver Community Federal Credit Union App is. I can jump in and out to find my balance and if payments cleared since Iโm horrible with book keeping. Having App on hand makes me have a sense comfort.
All n all it works good other then trying to deposit checks. It gets frustrating trying to deposit the same check over and over and over and over with error messages, canโt find endorsements (I use a stamper it could not possibly be any clearer!). Makes no sense!
Facial recognition (Face ID) instead of using your password is not working on the app for iPhones. It has that option to click and activate but is currently not working. This issue has been going on for over two weeks now. Very disappointing.
App keeps erasing everything. Then canโt connect to log back in.
Since I updated the app ( today 06/17/19) it wonโt even open. A message keeps popping up saying โconnectivity problemโ which is weird because I have internet connection with and without wifi.
App stopped working 3 months ago
This app does everything you could reasonably ask of a mobile banking app. You can view accounts and transactions in complete detail. You can transfer money to anybody anywhere using the Pop Money feature. Iโm not sure if it shows your loan due date or not, but how hard is it to remember your car loan payment is due once a month on the first? Love the credit sense product. Easy to use and has really helped me manage my finances. The enrollment part is a bit more challenging than it has to be, but I realize itโs a device intended to protect my money, so itโs that way on purpose.
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Why is it that i can't view the details of each transaction as well as check images like every other banking app on the market? Total garbage.
The last app was WAY better. I can't see when my due dates are for my loans, it has zero options, I can't add a 2nd account like the last app allowed. I have a joint account with my daughter and I can't add it since I added my personal account already. I will keep my rating at 1 until it improves because right now it's just horrible and I'm sticking with the old app until they remove it from the store. If this app doesn't improve by that time then it looks like I'll be stuck with the web version smdh!!
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