Easy to use guide
App is infuriatingly hopeless
Response from developer
Thank you so much for your feedback — we really appreciate you taking the time to share your experience. We’re sorry to hear the digital guide didn’t meet your expectations, and we understand how frustrating it can be when technology makes things harder instead of easier. We have a set of detailed tutorials on youtube that we recommend users watch to help them learn where to access the information they need in most efficient way. We know how valuable the hard copy versions are to many sailors, and while some locations may run out of stock, we’d be happy to help you track one down. If you’d like to discuss your feedback further or share more insights, please reach out to Raquel at raquel@doyleguides.com. We’d love to hear from you and see how we can improve. We hope to hear from you soon!
Great content - Horrible app
Response from developer
Hi Dave, Thank you for your feedback! We're glad to hear you’re enjoying the content and appreciate your long-time support of the guides. However, we’re truly sorry for the frustration you’ve experienced with the app on your iPad. Your experience matters to us. We’d love to learn more about the specific issues you’re encountering so we can address them effectively. If you’re willing, please reach out to our support team at raquel@doyleguides.com with your device details and any specific scenarios where the app crashes. Your input will be incredibly valuable in helping us improve. We appreciate your patience and look forward to providing you with a better experience soon!
