Customer support gone
DON’T TOUCH THIS GAME
IT’S SUNSETTING
AND WE ARE ALL SITTING ON UNANSWERED CUSTOMER SERVICE TICKETS
The publisher is making a lot of unnecessary changes and pushing a lot of monetization events before starting to fix the broken content and ensuring user experience. In fact, they are NOT ensuring user experience at all. They actively stress the players base. The volume of monetized events are causing a noticeable decline in game quality.
The playground has been broken for many many months and coliseum has been promised to return for two years now. It has not returned.
They aren’t delivering a completed product at this point.
It’s a lot of fun, but
Ads, but still fun :)
Love the game
L
Awsome game but
Customer support gone
DON’T TOUCH THIS GAME
IT’S SUNSETTING
The publisher is making a lot of unnecessary changes and pushing a lot of monetization events before starting to fix the broken content and ensuring user experience. In fact, they are NOT ensuring user experience at all. They actively stress the players base. The volume of monetized events are causing a noticeable decline in game quality.
The playground has been broken for many many months and coliseum has been promised to return for two years now. It has not returned.
They aren’t delivering a completed product at this point.
Good game
My only complaint is that I would be willing to purchase the app once to remove that ugly ad banner on the top of the game that covers part of the display and is intrusive and distracting, but I am not willing to engage in monthly subscription payments just to remove it. A one time payment option would be fantastic. That flashing banner cutting into the top of the display is intrusive and cheapens the experience. It is blocking parts of the game that I cannot select without accidentally clicking on it, and it was not present on the first two days of me playing the game. This is a shame because the game is otherwise beautiful.
Also, when I first started playing for the first two days I was able to name my dragons, but now on day 3 it seems naming my dragon is now blocked behind an ad. It feels like the longer I play, the more intrusive ads are introduced to hamper activities I was able to do with ease in the beginning in order to push me into paying them monthly to have a decent experience, which I will not be doing. If I'm going to pay for an app, it's because I enjoy everything about it and not because I feel like I have to in order to have a decent experience.
Lastly, the UI is a little too narrow for tablet. It looks fine on a phone, with the buttons for things like Guide, Quest, Monthly Egg, all that stuff that goes around the edges fits around the edges of a small phone nicely. However, on a tablet these things practically sit in the middle of the screen while the actual edges are empty, so I hope to see some adjustments made for larger screens to address the awkward spacing on tablets.
These devs hate their players
everything requires ads if you’re a f2p players, including things so basic as naming your dragons. some of these ads can be more than 2 minutes long (and its just the same 15 second ad repeating over and over).
The game’s code is held together by scotch tape, thoughts and prayers. when they make a mistake they punish their players. Such as when the lottery event was broken and only doling out Darkveins. When they finally fixed the broken event not only did they offer little to no compensation, but removed the dragons players had got from the bug— but didn’t return the gems the spent on them—, then revoked darkveins from people who had traded/bought their darkveins and didn’t refund that either. Some of these were paid for with diamonds, the in game currency you have to pay real money for, without even a hint of reimbursing them. The whole event is a scam meant to siphon dragems out of the economy and force players to spend money, and ended up becoming a diamond siphon as well. (not to mention the lottery broke again hours later).
The devs punish players for their own mistakes and buggy code while trying to force DV3 down our throats with poorly made ai-generated ads. F2P players have pretty much no content and are only valued by this company insofar as they attract whales to it.
If you’re a f2p player, you are not welcome in this game. you are merely tolerated, so you can generate ad revenue of course, but they won’t devote any time or rewards to you, silly rabbit. If you’re a whale, not matter how much time and money you invest, you’re still not guaranteed to get anything as they maliciously invented an arbitrarily competitive environment rife with alt accounts and HB’s tester bots that snipe rewards, and incentivise you to spend ever more on their broken, neglected, boring game.
Devs refuse to fix a massive bug that has existed for 7 months because it only effect the NA server
They refuse to acknowledge it and when they respond to a ticket about it (after an entire month) all they have to say is “The game has been updated many times since this ticket, please try using it again and if it’s still broken submit a ticket”.
So if you love feeling ignored and not even acknowledged then this might be the game for you

