This was actually my very favorite of these types of apps. However, after 2-3 months of paying for the monthly subscription, I was suddenly locked out of my account. There was a “account restricted due to violation of user guidelines” or something like that message that popped up every time I tried to open the app. I have attempted to contact them through every single method listed (in app feedback, email and whatsapp) at least 3 times each method, over the last 6-8 months. Not a single response, and I ended up canceling my subscription and deleting the app, because no one will ever respond or help. I included screen shots, account number and log in info, as well as screenshots of receipts and order number. I literally followed every single step they listed and still, not even a simple response stating my messages were received. I know I have never violated any guidelines bc I paid for my subscriptions and only used the app on my phone, and never tried to copy or record anything.
DO NOT DOWNLOAD AND DEFINITELY DO NOT SUBSCRIBE, because if you have ANY ISSUES, there WILL BE NO ASSISTANCE ON THEIR END. Sadly, I wasted money and this went from ranked as my favorite to absolute worst/least favorite, because of their awful customer service!!!!
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