Do not keep this item. RETURN IT.
This app has been nothing but a nightmare. I just want to control my over priced air cleaner with the app but it forces you to do an update on the device that takes FOREVER. And fails for no reason often.
You all need to figure this tf out because I’ll never recommend a product from you.
You all need to figure this tf out because I’ll never recommend a product from you.
AArickMonkey
App broke my dehumidifier
This is planned obsolescence to a “T”. I bought an LGR 6000LI that was manufactured in 2020 from a third party used. It ran and worked fine and was told it had Bluetooth. I looked up the instructions to hookup to Bluetooth and I downloaded this app it made me create an account to use it. I was able to find the dehumidifier via Bluetooth and the app said “firmware update required” in red letters. It wouldn’t let me do anything else so I let it do the firmware update. It made me power off the unit before it could start the update. So I shut it off and tried again. It finished the whole update, then disconnected from Bluetooth, and now the screen is totally black on the unit and it won’t turn back on. Called customer support and they told me I have to buy new control board for it even though they admit that the firmware update bricked the control board on it. Seems like planned obsolescence and swindlers business strategy to me. First they force me to download something to use its advertised features that they know breaks old models then make you buy parts to fix it or a new one from them. Don’t buy their dehumidifiers or download this app.
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ADApp broke my dehumidifier
Great App
Great app for owners of Dri Eaz equipment
Mmnape29
