This app sucks
Can’t add my car to garage tried all day and asked fo help no reply
Stella
No prices given
Confusing
I’ve spent an hour trying to figure out how to get a family plan on the app. No clue
Managers suck
Don’t know what you’re saying
App is terrible
Cannot change membership plans
Can’t see screen width
Perspective is horrible on this app. You can’t read the right side of any of the windows on your account. You can’t easily navigate to stop the membership. There are no early notifications to tell you it is renewing or coming off a pause due to vacations etc. I’m done with D&S.
Disappointed at Main St
The main reason I came in today was to have the windows and dash cleaned and they weren’t. Dash wasn’t touched, the back window was smeared, and the front windshield had spray spots on it.
No explanation of washes
There is no where in the app that lists what you get for each wash. No discounts. You have to pay extra for inside vacuum even if you buy a $30 Titanium wash.
Disappointed
The app is great until it comes time for you to suspend or cancel the account. I’m searching high and low through the app and there is no cancellation button unless there’s a hidden cheat code that I need to use.
Not friendly 👎
They lack common sense, difficult to use, difficult to manage your cars... so expensive service and they don’t have a good app 👎
Very Unhappy
One star because nobody will call back. Our family plan jumped 2 months ago, so we cancelled. Re started and our plan jumped $5 per car again.
I’m at the point it’s time to start sharing on social media. Good wash, piss poor management!!!!!!!
I’m at the point it’s time to start sharing on social media. Good wash, piss poor management!!!!!!!
Love my membership
Easy app and informative
Can’t see screen width
Perspective is horrible on this app. You can’t read the right side of any of the windows on your account. You can’t easily navigate to stop the membership. There are no early notifications to tell you it is renewing or coming off a pause due to vacations etc. I’m done with D&S.
Not worth it
Supposedly you are supposed to get emails from the company when you have it set that way but they don’t. Contacting customer support through this all should be a priority. Available through the app but that isn’t so either. I’m disappointed.
Exceptional Service Today
I needed a trickier than usual transmission flush, and the team working to get the job done exactly as needed was awesome. Alex, Connor, Stavio, and Matt are outstanding.
Won’t let me add my car
This app sucks and won’t let me add my car to the app. Very buggy
Disappointed
Does not track oil changes or car repairs. Only intended for car washes. Very disappointing.
Changes…
I like the convenience of the new license plate reader. It lets me confirm the plan I’m paying for and the services available.
Elkhart, IN Drive&Shine Location
Always very happy with the service they provide. They are always friendly and efficient.
Ripped off
Don’t buy,had basic 2 cars total 55.00, they decide to charge full price 107.00 and trying to get my money is a chore,still waiting, stay away ,The Tube much nicer
