What a load of rubbish
Don’t waste your time with this frustrating app, it is not fit for purpose as it doesn’t recognise the fire you wish to use, what a disappointment after spending so much money on the product itself.
Why ?
The old app worked perfectly…. So why change to an app that won’t see any fire ?
I have 2 x Dru fires installed (apparently the premier ones on the uk market) 🤬🤬. This app worked once 6 months ago on my main fire, then stopped the following day with “not able to locate fire module” ..
Spoke to installer they’ve told me that 100’s of their clients are complaining about the app.
COME ON DRU - Sort this issue out.
I have 2 x Dru fires installed (apparently the premier ones on the uk market) 🤬🤬. This app worked once 6 months ago on my main fire, then stopped the following day with “not able to locate fire module” ..
Spoke to installer they’ve told me that 100’s of their clients are complaining about the app.
COME ON DRU - Sort this issue out.
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App issues
I’ve had my DRU fire 8 yrs and old app was issue free. This new app won’t even let me in to add my fire. It doesn’t find and connect to fire and tells me no module found. Nothing but problems with the app! Contacted DRU to be told to contact the supplier where fire was purchased. Did this only to be told to contact DRU. Operation manual is of no use as no explanations or help with app. Very disappointing.
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Gateway Error
Using the app I am continually met with GATEWAY ERROR. Resolved by resetting hub and fire power but I’m not going to do this every time I want to light the fire. Any resolutions DRU please?
Gateway error
Can’t get the app to control the fire - just comes up with gateway error.
