DS Delgiht

- Do it right the first time, so you don’t have to fix it next time. Scrutinising the negative feedback with focused Root Cause Analysis (RCA) to know exactly ‘what went wrong where and why’. Moreover, our system helps to align relevant Corrective Action & Preventive Action (CAPA) internally so that the loophole is closed once and for all. - Complaints & request management for various service departments by channelizing the workflow in a systematic manner - Inbuilt with Turn Around Time (TAT) mechanism for quick closure of service requests between various departments to give on-time services to customer