DTLR ® User Reviews
Customer Experience
~ Based on 114 written reviews from the US App Store.
What users say
Summarized from real user reviews of DTLR ®. Based on 23K reviews and a 4.9/5 average, it highlights the 8 positives and 6 negatives reviewers mention most about this Shopping app.
Positive things
- 👍Fair pricing and amazing products
- 👍Fantastic app and excellent service
- 👍Reliable, easy to use, and efficient
- 👍Great in-store and online experience
- 👍Awesome raffle system
- 👍Convenient with afterpay option
- 👍Affordable for the family
- 👍Easy to navigate and move around
Negative things
- 🐛Incorrect item sent, no free returns
- 🐛Delayed shipping and order issues
- 🐛Restocking fee for returns
- 🐛Glitches with app and website
- 🐛Limited selection for infants/toddlers
- 🐛Inconsistent payment processing
Is DTLR ® Safe?
DTLR ® appears safe based on user ratings. AppsHunter Safety Score for DTLR ® is 98/100.
This assessment is based on 22,533 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 22,533 App Store ratings for DTLR ®.
Is DTLR ® Legit?
DTLR ® appears to be a legitimate app. AppsHunter Legitimacy Score for DTLR ® is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I would love to say that this store it’s the truth when it comes to shoes and clothes.. thanks
App always freezing
Needs an update I can enter in any raffles for shoes this sucks
All of a sudden I can’t enter raffles. I have an account for multiple years. Tried uninstalling and reinstalling. Nothing works.
I shop here a lot! I’ve been trying to do the raffle for shoes, and it keeps kicking me out! Says I have to log in!! How many times do you have to log into your account?
This app doesn’t let me click any raffles to enter which is very disappointing because it’s only way to enter raffles. I have tried to uninstall and reinstall the app bet still with same results which is very frustrating
App is weird to operate. Sometimey. Sometimes it’ll let you enter raffles and then the other it tells you to sign in and there’s no way to sign in. Filters does NOT work properly and most importantly, I have been robbed of all my trendsetter points and CS is horrible and is NOT knowledgeable of the app or anything regarding. Frustrating dealing with DTLR. Dislike company
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Every time I call I get a wait time ranging from 11-13mins once I wait on hold for about 25 mins automated system gets on and hangs me up!! I’ve been calling 3 days straight same issue.. If you value your money spend it somewhere your dollar is valued.
The app will rarely open but when it does it is my preferred method of shopping DTLR. I have tried reinstalling without success.
They make expensive delivery and cancel half of the order to make money on delivery. The support service is rude
App always not working…. 😡
3rd day in a row app will not open at all
I made a purchase of two pairs of Jordan 1 lows shoes . It was about two weeks ago, and they were for my two sons who had birthday coming up. I was pretty excited for them. After a while of waiting for them to update the shipping info I noticed noticed it was now canceled. No explanation. Pretty disappointing. I will take my business elsewhere.
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Had this app for some years now and is way better then that SNKRS app haven’t missed a drop yet and the drip they have be fiya
Love the selection of products. Their sales come in clutch for my kids and wife. Me sometimes lol. But overall they solid on most items and prices.
App is just like the SNKRS app everything sells out in seconds smh not even worth trying you won’t beat the bots .
First time ordering from this site was a breeze!
Love this app you can order on line and pick up in store just in case they don’t have what u need
Jordan ain’t helping me save money this year
Love this store, always find what I need !
