Dtritus (Ville de Gatineau) User Reviews

Customer Experience

Positive experience67.1% of reviews
Neutral2.5% of reviews
Negative experience30.4% of reviews

~ Based on 79 written reviews from the US App Store.

Is Dtritus (Ville de Gatineau) Safe?

Not enough ratings yet to assess Dtritus (Ville de Gatineau).

Is Dtritus (Ville de Gatineau) Legit?

Dtritus (Ville de Gatineau) appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Dtritus (Ville de Gatineau) is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

English version removed

This app is great, and was extremely useful, until the Dec 19 update where the ability to use the app in English was somehow removed.

Edit: they fixed it a month later, Jan 24 was when I noticed the language option was back. Changed rating to reflect.

Response from developer

Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, Please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc.

No English?

English was removed, so I removed the app, so stupid to remove English as a language choice.
I wish I can give this app less than 1 star. Like negative 10 stars.

Gatineau is multilingual, what the hell happened?

The app removed the English language entirely. Gatineau is one of the most language diverse areas of Quebec, and you remove the other official language of the country? What a horrible decision

English version removed

This app is great, and was extremely useful, until the Dec 19 update where the ability to use the app in English was somehow removed.

Response from developer

Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, Please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc.

No English Options!

The country is called Canada not France. Even France has English options! Forcing French means more will move out of Gatineau.

Mandatory language change

It’s not nice to force change a language on an app without giving the ability to bring it back to normal

Only French

The app is now only available in French. I am bilingual and still don’t think it’s right. Both Francophones and Anglophones pay the same in taxes but aren’t able to receive the same services.

Language

App no longer bilingual. Deleted it.

English was removed

Shame on you for removing the English option from the app. It was excellent, inclusive, and very well liked by anyone I know. Until you spoiled it by allowing Quebec politics in.

French only now

Very disappointed. I’m bilingual but I’m tired of the push for French.

Changed language requirements

It was a great app until the latest update. It’s now only in French and the language settings cannot be changed. We want to support the environment with proper disposal but they are now making it a lot harder.

En français seulement.

Il s'agissait d'une app bilingue avec du texte en anglais et en français, mais une mise à jour récente l'a transformée en une application uniquement en français. Revenez à une application bilingue. Faites mieux.

English speakers don’t bother downloading

Vraiment ? “Updated language settings” On dirait plutôt que le paramètre de langue a été supprimé.

English gone?

Oh common Quebec, really!?! we can’t even have our garbage App in English? You don’t mind taking my English tax money at the same amount as the French speaking citizens, but only providing service in French. What a deal you take the same amount of money but only offer service to half your citizens.

Rétablir l’option en anglais, svp

L’anglais semble avoir été retirée dans une mise à jour récente. C’est dommage, parce que ça rend l’application difficile à utiliser pour des anglophones qui ont aussi besoin d’accéder à l’info de base (horaires de collecte, avis, changements, etc.). S’il vous plaît, rétablissez l’option en anglais pour que tout le monde puisse utiliser l’application.
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Language Settjngs

L'anglais est obligatoire dans le pays du Canada

Was a great app now French only

I used this app for years, per the last update the app is now in French only, can’t seem to switch language.

Changed to French

After this last update, the language is in French now and I don’t see how to change it back to English. I will have to delete the app now, unless you tell me how to revert back to English.

Notifications en anglais

Depuis un certain temps, je reçois les notifications en anglais malgré que la langue de l’application est français.

Ne fonctionne plus

J'aimais beaucoup cette application mais il ne fonctionne plus depuis quelques semaines maintenant