Dubai Properties User Reviews

Top reviews

Mostly non functional

Not able to request any NOC from the app, and if I raise a DLP I get an appointment confirmation but no one shows up!

Response from developer

Dear Valued Customer, We truly value your feedback and apologize that your experience fell short of expectations. Kindly reach out to us at customersupport@dp.ae so we can better understand the situation and work towards resolving it. Warm regards, Dubai Properties Customer Support

Useless app

It’s been 4 months trying to sign up & still having errors

Response from developer

Dear Valued Customer, Thank you for letting us know about your experience. We’re sorry it wasn’t as you had hoped. Please write to us at customersupport@dp.ae with more details, and we’ll do our best to resolve the matter. Best regards, Dubai Properties Customer Support

It does not work

Not able to log in or register new account.

Response from developer

Dear Valued Customer, We truly value your feedback and apologize that your experience fell short of expectations. Kindly reach out to us at customersupport@dp.ae so we can better understand the situation and work towards resolving it. Warm regards, Dubai Properties Customer Support

Unable to register

The app is glitchy and there is an OTP error when registering

Response from developer

Dear Valued Customer, Thank you for taking the time to leave a review. We're sorry to hear that your experience with us didn't meet your expectations. Your feedback is important to us. Please share details of your experience at customersupport@dp.ae so we can address your concerns. Best regards, Dubai Properties Customer Support

Worst app.

Such a huge organization with so many properties cannot test an app before telling customers to use it!!! Have your technology team do some work first. This is the first requirement for anything to be rolled out to public!!! Test Test Test.

Response from developer

Dear Valued Customer, We’re sorry to hear about your disappointment. At Dubai Properties, we strive to deliver a better experience and would like the chance to improve. Please share your details with us at customersupport@dp.ae so we can look into this. Warm regards, Dubai Properties Customer Support

Not working for me

It tells me I have no properties with Dubai Properties, even though I have 3 properties in JBR

Response from developer

Dear Valued Customer, Thank you for letting us know about your experience. We’re sorry it wasn’t as you had hoped. Please write to us at customersupport@dp.ae with more details, and we’ll do our best to resolve the matter. Best regards, Dubai Properties Customer Support

Report an issue

The function is not working, so how do you expect to fix bugs and attend to user issues, this is basic, not to mention after 10 years of waiting for the app to be updated, we get same app with new pictures,

Response from developer

Dear Valued Customer, Thank you for taking the time to leave a review. We're sorry to hear that your experience with us didn't meet your expectations. Your feedback is important to us. Please share details of your experience at customersupport@dp.ae so we can address your concerns. Best regards, Dubai Properties Customer Support