Dubuque Bank & Trust User Reviews

Customer Experience

Positive experience30.8% of reviews
Neutral23.1% of reviews
Negative experience46.2% of reviews

~ Based on 13 written reviews from the US App Store.

Is Dubuque Bank & Trust Safe?

Not enough ratings yet to assess Dubuque Bank & Trust.

Is Dubuque Bank & Trust Legit?

Dubuque Bank & Trust is no longer available in the App Store. AppsHunter Legitimacy Score for Dubuque Bank & Trust is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

App crashes when I need it most

Why does your app crash all the time?!

Can't enroll

The app itself works I guess but every time I try to enroll, I get an error message telling me that the information I have entered is invalid. No. No, it's not.

Tons of features & reliable

This app has features to cover all of my online banking needs. Mobile deposit, bill pay, pay a person, etc. Most important, it’s reliable!

Won’t Load

This app was great at first. Now, when you try to login, it just spins & doesn’t ever load. When I called customer service, they said to uninstall it then reinstall. The first time I did that, it worked. But, the next time I wanted to use the app, it did the same thing. I tried the same fix, but that didn’t work. So I shut down my phone & brought it back up, reinstalled the app & then it worked. BUT, I have to do this every time! I have the newest iPhone 10 so this shouldn’t be an issue. Get this fixed PLEASE!!!
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Awesome app!!!

DB&T nailed it with this app!!! I now understand the benefit of the big bank punch with the community bank touch.

What I like about this app:
-transfers from/to external accounts are easy as at my finger tips.
-estatements are right on my phone
-all the functionality I needed to go to a desktop computer for is on my phone
-navigation is easy and intuitive
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Crashes frequently

App crashes every time I try to deposit a check through mobile deposit. I’ve uninstalled and reinstalled, same result.

Great app!

I normally don't write reviews, but this is a must download. I can transfer money on the go, plus setup balance alerts. I highly recommend taking advantage of the mobile remote deposit!

Gets worse and worse

In the three years I've been a DB&T customer, this app has gotten clunkier and clunkier. Charges that used to post in minutes or hours now takes days. You never know if you're looking at an updated version of your account or not. The combination of this and no Apple Pay support has me reconsidering my banking needs.
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50/50 chance of working

Odds are 50/50 that it will open on my iPad. When it does work is very easy to use.

Mobile deposit doesn't work

Three iPhones and mobile deposit does not work on any of them. Something clearly needs to be corrected. Otherwise a good app.

Frustrating!

Doesn't remember devices, constantly have to re-register device and wait for text message access code (several times each day). Others I have spoken too have the same issue. Overall very slow. Website is worthless as well.

Minor issue

I like the app in general, but would like to be able to view my pending transactions like the last app.....

Works like it should

App was fast and I already deposited a check with it. Note: you have to enable the check deposit feature online first.