This app is terrible
The app has so many bugs that even basic functionality like registering for an account is impossible. You can’t even reset a password because it never sends you recovery emails and immediately says “account blocked”.
Soporte
Un servicio excelente y si se trata de personas como Igor que te hace sentir como en casa al brindarte un buen servicio el cliente hace q quiera compartir el conocer de la aplicación
Excellent service
I can highly recommend this company, very trustworthy,fast delivery service into Cuba, when there’re issues the friendly staff will assist you within a reasonable timeframe, I give them a 5 star rating
Servicio al cliente
Muy buen servicio al cliente. Aplicación que funciona muy bien. Servicio rápido.
Pésimos lo de atención al cliente
La agencia está bien siempre entregaron todo , pero la atención al cliente 1 (416) 992-4932 pésima ayer le escribí más 7 veces y me hicieron omiso ,, me ignoraron , pésima atención .
Useless app
Can barely use the website to send a transfer because it keeps trying to get me to use the app. I can’t even login to the app (main page freezes) to send a transfer, so now the website hardly works and the app does absolutely nothing.
Service
Excelente servicio transiciones rápido y excelente entregas
Customer support 24 responden rápido y son muy amable
Customer support 24 responden rápido y son muy amable
US $ delivered Direct to Recipients!
1- once precise order of steps is learned this
app is easy.
2-One can talk to a live human if there are
any concerns.
app is easy.
2-One can talk to a live human if there are
any concerns.
Excelente servicio
Tremendo servicio y agradables personas , siempre que hay algún problema te atienden el tiempo que sea hasta solucionarlo y mi familia completa se siente segura enviando dinero por esta vía . Gracias DUC .
Maria
Excellent Igor
Great service and best service
I am Cuban and I love this company. I use it all the time
Fast transfer
I was able to deliver cash assistance in 36 hours to my family person in Cuba . Thank you for developing this for Canada.
Works as it should
Money was delivered in a timely manner as promised. Thanks
Sending money to Cuba
Igor was extremely helpful in navigating with me the transaction to the end.
He helped me step by step to add a new recipient’s information. Sometimes it’s hard if one is not familiar with the demographics in Cuba.
Thank you very much for all the help!
Easy way to send funds to Cube once you are set up.
He helped me step by step to add a new recipient’s information. Sometimes it’s hard if one is not familiar with the demographics in Cuba.
Thank you very much for all the help!
Easy way to send funds to Cube once you are set up.
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Garbage app
This is garbage app not one send money from hear , esta es la aplicación más basura que e podido ver llevo sobre 2 horas tratando de mandar dinero y no puedo al final me dicen contacta a la officina , pero no te dan número de teléfono ni email , esto no sirve pleas no intente descargarla,
Tim Cook should remove this app from the Store
After several attempts to use this app's service and writting to customer service I decided to post this review. This is probably one of the largest scams in the entire App Store. The app technical support does not provide solutions after countless times of trying to register user, instead of having a better care of their users for having a frustrating buggy app all they do is lock your account while they still have your data. The app in incredibly glitchy, it signs you out while putting in your data, when every field is filled it doesn't grab or save them, if you are in need of a technical support you can seat, wait and die because it will never come. This kind of trashy software doesn't even meet the standards of a poor business, quite frankly they shouldn't be permitted in the App Store and should be removed.
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Day 4
I can’t believe Apple doesn’t remove this from its App Store. It’s raising my blood pressure. I would be ashamed to admit it if I wrote this. Yikes. They sent me spam twice a day for weeks bragging up what a great deal it was if you send $100.00 CAD they would give up to 4 times that value to my friends in Cuba! The app is broken from start to finish. You can’t add money or pay at check out. You can’t scan a credit card or enter the information manually as each field is asking for some information that it doesn’t accept Canadians don’t have zip codes. You can’t edit the contact information once it’s in there and if you delete the contact and start over it finds the old information and over writes the new. Sad! I’m just “@&$ing Sad. I’m sorry for my Cuban who could really use a few bucks.
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Useless
I created a profile. I downloaded all they said I must and I got an email saying it was approved. But no transactions go through. Now they say my profile isn’t complete. But when I click on my name to edit profile the app closes down. Useless.
Excelente aplicación y atención al cliente
Excelente aplicación de gran ayuda para nosotros los cubanos en el extranjero. El servicio al cliente es excelente. Igor, en soporte técnico, es una verdadera estrella. Muy agradecidos con el servicio.
Duc App charge you more by stealing
they say that the transactions are 120 dollars and they charge you 124.74 and then another fee of 3.74 for a total of 128.48 for 100 mlc
