DUFCU Mobile User Reviews

DUFCU Mobile
DUFCU Mobile
Duke University Federal Credit Union

Customer Experience

Positive experience73.3% of reviews
Neutral0.0% of reviews
Negative experience26.7% of reviews

~ Based on 15 written reviews from the US App Store.

What users say

Is DUFCU Mobile Safe?

DUFCU Mobile appears safe based on user ratings. AppsHunter Safety Score for DUFCU Mobile is 96/100.

This assessment is based on 1,549 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.7% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 1,549 App Store ratings for DUFCU Mobile.

Is DUFCU Mobile Legit?

DUFCU Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for DUFCU Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

User friendly.

Easy and simple

Easier

Thank you DUFCU for making my life SO much easier and less stressful. To be able to sign in and do what I need to do pushing buttons, is awesome.
Tammy H.

Update system

Not useful

It’s pretty useful

I love it because it is very practical and immediate πŸ‘Œ

Don’t understand it

I don’t understand why I can’t transfer from an outside account to this account. It keeps telling me I can only transfer 0.01 as a daily limit?

Awesome

So easy and convenient to use!!!

Easy to use

Simple layout and easy navigation with the features I want to have.

New system

NOT user friendly!!!

New format

The balance for new format is confusing

New App

Absolutely love the new app! It's so easy to use and has all the information you need at your fingertips!

Mrs beal

I like the old one better it was more simple

Cant download the app

Why in world did they change the features on DFCU? Make things so difficult! Should have left it like it was

Multiple accounts

I added my personal account to the joint account for this app. Then I deposited two checks, but I cannot tell to which account it went into, other than recalling what the balance should be in the account I wanted these checks to go into. Also, it appears there is still no option to deposit directly into savings. That would be a feature I would like to see added.
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Awkward, poor security

There’s no longer an option to use passwords longer than 4 digits, no way to use letters or special characters to make password secure.

If your family has more than one account, all transactions show up as a single jumbled list. Can’t see which transaction is on which account without opening each account separately within the app.

No separate list of pending bill pay transactions.

Setup is fussy but manageable, with 2 factor login, but once set up is done security is laughable. Poor choice for a MOBILE app, as phones, tablets, etc are much easier to steal or lose than a larger home computer.
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New app

This is NOT better than the last.