Dukhan Mobile User Reviews

Customer Experience

Positive experience22.2% of reviews
Neutral11.1% of reviews
Negative experience66.7% of reviews

~ Based on 36 written reviews from the US App Store.

Is Dukhan Mobile Safe?

Dukhan Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for Dukhan Mobile is 63/100.

This assessment is based on 97 user ratings, with an App Store average of 3.1/5.

Safety Analysis

52.6% of ratings point to a safe experience
2.1% of ratings suggest some concerns
45.4% of ratings point to a risky experience

~ Based on 97 App Store ratings for Dukhan Mobile.

Is Dukhan Mobile Legit?

Dukhan Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Dukhan Mobile is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Multiple Bugs that need fixing

The new update is slow, not very intuitive and keeps logging you out. Please bring the old app back or fix the multiple bugs with this new update.

Outdated

Comparing to QNB and QIB. The App is outdated and useless.

Need further enhancement

QIB and QNB are moving forward and Dukhan Bank still behind with Mobile App

الله يحفظك

الله اكبر

Excellent App

Excellent app.

Dose not support biometric ID for Iphone 12

The application take long time to upload, Dose not support biometric ID for Iphone 12. And everytime the app keeps crashing

Can’t send money

About to select the beneficiary and it crashes

It has always been like this. Fix it!

😂😂😂😂 Absolute $¥}TE! 😂😂😂😂

This app is a complete waste of time….
Won’t let you log in although it says you are.
I’ll be closing this bank account.

Transferring Money is the worst I’ve seen.

The international transfer function is horrendous, continues to loads until eternity when trying to transfer money.

Crashes

Complicated, keeps on crashing. Enter beneficiaries and need to delete enter again because of special character.

Needs Update

App seems to crash multiple times and is not aligned properly for 12 mini the bottom screen button is unresponsive

Poor quality App

I generally have to log in at least 5 times before it allows me access.
Very frustrating if you have bills to pay and can not log in for hours
Will Barwa management take action and resolve this? This type of poor quality app does a disservice to the poor staff who work very hard only to be let down by poor management and their inability to resolve customer issues.
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Face ID still doesn’t work

Over 1 year of waiting and still no working Face ID

Unreliable

The program keeps crashing, or indicating that you have successfully accessed your account, but won’t let you do anything. IBQ app was much better. Also, when you try to access the account via the internet, you are taken to the App Store, so you have no choice but to use your computer. Overall, the app is about 50% reliable and works inconsistently. Mar 2020
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Keeps crashing on login

I get as far putting in my pin code before it disappears off the screen. Usually it takes 2 to 3 attempts for it actually login without disappearing of my screen.
Also, same as the other reviewer- what need is there for microphone access, also can’t use the app if listening to things on my phone. Please remove this.
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Crashing

The app crashes multiple time before I m able to log in.

Unstable

The app is unstable and unreliable, Face ID set up but the app is giving an error message, it’s annoyingly says the (successful log in) with nothing happening! Some times it’s takes 10 min to get an OTP.and there website has problems as well....

Useless

It keeps crashing

Easy

Very easy to use. Many actions you can make.

where’s the option to pay kharamaa bills

is this really an upgrade from the previous app? it looks more than a downgrade. its very inconvenient since there’s no option to pay our water and electricity