fonctionne très bien et est très efficace
Mais il faut parfois recommencer la procédure pour se connecter.
Given up
Im an all in but ca be all out too. Since having solar I decided to have some of the heating units. Issues being the app loses connection so o had 5 heaters none connected to the app so there all now unplugged and in the garage. And told that duux is aware. Never again. Save your money
Threesixty Heater
Worked great for 5 weeks, then for no reason out of the blue would not work anymore through WiFi on App. Tried everything, re installing App etc, to no avail. Very disappointed.
It’s great
Works well no complaints fans perfect no noise good air flow
Appli KO
L’appli ne fonctionne plus, elle n’établit pas la connexion avec le ventilateur et me suggère de télécharger l’autre version de l’appli qui ne fonctionne pas mieux !
Doesn’t work
Just won’t connect at all app is completely useless and pointless.
Connectivity issues, but resolved
Like others, my humidifier would not connect, so frustrating. I have duo band Virgin Media, I believe it is possible to isolate bands, but I do not intend to try for fear of messing everything up. I cannot understand why the humidifier cannot connect to the 2.4g band, just bought security cameras and they had no issues. Disappointing! HOWEVER, I have since discovered that when trying to connect, walk some distance away from the hub and you will receive the longer distance 2.4g band and it connects!!! LATEST It had been working fine now for two months, but this morning I could control the unit by the app, but the readings on the app were different than on the unit! Eventually had to remove unit from wifi and reconnect. Now OK.
Show more
Will not connect
Like others, my humidifier will not connect, so frustrating. I have duo band Virgin Media, I believe it is possible to isolate bands, but I do not intend to try for fear of messing everything up. I cannot understand why the humidifier cannot connect to the 2.4g band, just bought security cameras and they had no issues. Disappointing! HOWEVER, I have since discovered that when trying to connect, walk some distance away from the hub and you will receive the longer distance 2.4g band and it connects!!!
Show more
Rubbish app
Tried to connect but finally gave up.
Disable 5G to connect to Wi-Fi
Although they tell you this device won’t work with 5G, they don’t tell you to disable 5G on your router in order to connect this device to the Wi-Fi. You can re-enable 5G after you’re connected. Also, the app won’t look for a network, you will have to type in the network name. But the real reason this app gets one star is because you have to give it your personal data, such as location, in order to use your device?!? You can’t opt out of this.
Show more
Arnaque
Impossible de creer un comptes sur l’app utilisation de l’appareil connecté impossible
Le service client n’apporte aucune réponse
Conseil si vous venez d’acheter un produit connecté chez eux rétracter vous au plus vite
Le service client n’apporte aucune réponse
Conseil si vous venez d’acheter un produit connecté chez eux rétracter vous au plus vite
So frustrating
Used to work fine with the whisper flex. Now it just seems to forget the device is paired daily.
I give up with the app, luckily the fan itself is great but the software is embarrassing
I give up with the app, luckily the fan itself is great but the software is embarrassing
Climatiseur DXMA26
Impossible de connecter le climatiseur au wifi. J’i essayé au moins 20 fois, avec la premiere application puis avec une autre applis, à priori plus recente. Le support par chat ne m’a pas aidé.
Works in 2024
I used the app for my Duux Beam humidifier. I was worried after seeing all the reviews, but the app worked and connected easily. It also connected to Alexa so now I don’t have to use any remote or phone to control, just voice.
Terrible user experience
I’m now stuck with two apps for different Duux equipment. This app doesn’t support the newer models even though I purchased the Gen 1 less than a year ago. The equipment is Tuya based and the app is probably a skin. Don’t waste your money.
App makes the fan not very Smart
I bought the fan for it’s so-called “smart abilities”. As others have commented, connecting the appliances to the app is a thankless task. The timer seems to immediately time-out, even if you follow all the instructions. Don’t buy the fans if you want a reliable smart fan until they fix the software.
Show more
Truly useless
As others have said this app is useless. The heater connects to WiFi you follow the instructions and then the app takes you back to the start again. Tried endless times and it just does not work. Good job that you can use basic controls on the heater but a real shame that the more useful controls are unreachable from a truly useless app.
Show more
Rubbish
Schedule just doesn’t work!
Awful
Never has there been a more frustrating, difficult and poorly designed app than this.
Pairing your new device to WiFi is a near impossibility. Say your prayers, cross your fingers, sacrifice a goat and MAYBE it will pair. Or maybe you’ll spend an hour stuck in 3 minute loops waiting for a connection that never happens.
I’ve got 6 Duux devices. 6. 5 whisper flex fans and a bora. Only 3 whisper fans will connect to the WiFi. I setup a special WiFi to meet all their ridiculous restrictions. But still it won’t work reliably. Why can 3 devices work just fine, but 3 fail completely?
Pairing your new device to WiFi is a near impossibility. Say your prayers, cross your fingers, sacrifice a goat and MAYBE it will pair. Or maybe you’ll spend an hour stuck in 3 minute loops waiting for a connection that never happens.
I’ve got 6 Duux devices. 6. 5 whisper flex fans and a bora. Only 3 whisper fans will connect to the WiFi. I setup a special WiFi to meet all their ridiculous restrictions. But still it won’t work reliably. Why can 3 devices work just fine, but 3 fail completely?
Show more
Awful
Heater will not connect to the app despite trying numerous times. Very frustrating and a lot of money for a heater you still need to turn on and off…returned
