Given up
Im an all in but ca be all out too. Since having solar I decided to have some of the heating units. Issues being the app loses connection so o had 5 heaters none connected to the app so there all now unplugged and in the garage. And told that duux is aware. Never again. Save your money
Threesixty Heater
Worked great for 5 weeks, then for no reason out of the blue would not work anymore through WiFi on App. Tried everything, re installing App etc, to no avail. Very disappointed.
Itâs great
Works well no complaints fans perfect no noise good air flow
Doesnât work
Just wonât connect at all app is completely useless and pointless.
Connectivity issues, but resolved
Like others, my humidifier would not connect, so frustrating. I have duo band Virgin Media, I believe it is possible to isolate bands, but I do not intend to try for fear of messing everything up. I cannot understand why the humidifier cannot connect to the 2.4g band, just bought security cameras and they had no issues. Disappointing! HOWEVER, I have since discovered that when trying to connect, walk some distance away from the hub and you will receive the longer distance 2.4g band and it connects!!! LATEST It had been working fine now for two months, but this morning I could control the unit by the app, but the readings on the app were different than on the unit! Eventually had to remove unit from wifi and reconnect. Now OK.
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Will not connect
Like others, my humidifier will not connect, so frustrating. I have duo band Virgin Media, I believe it is possible to isolate bands, but I do not intend to try for fear of messing everything up. I cannot understand why the humidifier cannot connect to the 2.4g band, just bought security cameras and they had no issues. Disappointing! HOWEVER, I have since discovered that when trying to connect, walk some distance away from the hub and you will receive the longer distance 2.4g band and it connects!!!
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Rubbish app
Tried to connect but finally gave up.
Disable 5G to connect to Wi-Fi
Although they tell you this device wonât work with 5G, they donât tell you to disable 5G on your router in order to connect this device to the Wi-Fi. You can re-enable 5G after youâre connected. Also, the app wonât look for a network, you will have to type in the network name. But the real reason this app gets one star is because you have to give it your personal data, such as location, in order to use your device?!? You canât opt out of this.
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So frustrating
Used to work fine with the whisper flex. Now it just seems to forget the device is paired daily.
I give up with the app, luckily the fan itself is great but the software is embarrassing
I give up with the app, luckily the fan itself is great but the software is embarrassing
Works in 2024
I used the app for my Duux Beam humidifier. I was worried after seeing all the reviews, but the app worked and connected easily. It also connected to Alexa so now I donât have to use any remote or phone to control, just voice.
Terrible user experience
Iâm now stuck with two apps for different Duux equipment. This app doesnât support the newer models even though I purchased the Gen 1 less than a year ago. The equipment is Tuya based and the app is probably a skin. Donât waste your money.
App makes the fan not very Smart
I bought the fan for itâs so-called âsmart abilitiesâ. As others have commented, connecting the appliances to the app is a thankless task. The timer seems to immediately time-out, even if you follow all the instructions. Donât buy the fans if you want a reliable smart fan until they fix the software.
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Truly useless
As others have said this app is useless. The heater connects to WiFi you follow the instructions and then the app takes you back to the start again. Tried endless times and it just does not work. Good job that you can use basic controls on the heater but a real shame that the more useful controls are unreachable from a truly useless app.
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Rubbish
Schedule just doesnât work!
Awful
Never has there been a more frustrating, difficult and poorly designed app than this.
Pairing your new device to WiFi is a near impossibility. Say your prayers, cross your fingers, sacrifice a goat and MAYBE it will pair. Or maybe youâll spend an hour stuck in 3 minute loops waiting for a connection that never happens.
Iâve got 6 Duux devices. 6. 5 whisper flex fans and a bora. Only 3 whisper fans will connect to the WiFi. I setup a special WiFi to meet all their ridiculous restrictions. But still it wonât work reliably. Why can 3 devices work just fine, but 3 fail completely?
Pairing your new device to WiFi is a near impossibility. Say your prayers, cross your fingers, sacrifice a goat and MAYBE it will pair. Or maybe youâll spend an hour stuck in 3 minute loops waiting for a connection that never happens.
Iâve got 6 Duux devices. 6. 5 whisper flex fans and a bora. Only 3 whisper fans will connect to the WiFi. I setup a special WiFi to meet all their ridiculous restrictions. But still it wonât work reliably. Why can 3 devices work just fine, but 3 fail completely?
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Awful
Heater will not connect to the app despite trying numerous times. Very frustrating and a lot of money for a heater you still need to turn on and offâŚreturned
Nope
An app to control a fan should not cause this much frustration. A big waste time.
Duux apps donât work !
OMG so frustrated with this app I specifically bought this humidifier for its mobile app functionality but the app doesnât pick up my WiFi (everything else in my home is connected to it ) . When you try to change country from Netherlands to register for an account the screen goes blank and nothing ! So disappointed
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No longer working ?
Frustrating the gen1 app keeps crashing . I have reloaded 3 times but get a blank screen after 1 use. Frustrating too that my Duux heater - only 1 year old - does not work with the latest gen2.
This also means the voice commands donât work either
This also means the voice commands donât work either
Whisper Flex Smart Fan Control
Does all I need. I can control the fan position and speed and tell the temperature etc. Seems to work well and was very easy to setup.
