Dynamics 365 for phones User Reviews

What users say

Top reviews

Absolute joke

It’s fairly evident that you guys have padded your reviews here. This might be the worst app I’ve ever used for work, ever. You guys are an absolute joke. Brand new phone, full 5G service, and this dumpster fire of an app has the audacity to tell me I don’t have phone service. Your software developers who designed this should be jailed for the rest of their lives, I hate you people
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Crashing

Worked well at first but almost a year and app still crashes when you click on it. I can’t get it to open anymore

Way to many clicks cumbersome terrible

For my company kb home as a sales rep it’s way to many clicks and the view is awful to enter a prospect, find one or log one it’s so much work and cumbersome and glitchy, we joke that it would be easier to log it on a stone tablet and mail it into management via carrier pigeon.
Everybody dislikes the software from a sales rep level and we are the ones who have to enter the data there has to be a better way this software is awful.
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Won’t even let me log in

I’m stuck in the presentation page with the loading dots. It literally won’t even let me use the app.

The app is getting worse

The app it self is good, but for the last period the whenever you open the app it's not opening it's redirecting people to another app called dynamics sales, I mean i didn't said i want dynamics sales, I want dynamics 365. Thank you I wish the customer support reach out to me.

Review

Pretty bad. Always lagging and disconnecting

App crashes after credentials

Since 17.2+, app has been crashing right after the credentials screen. Looks like it will load, but then “disappears” (seems to linger in background, but never opens). Only happens on apple phones. Tested on managed and non managed devices.

Screen Rotation / scrolling

Having issue with scrolling and rotation. Scrolling doesn’t work for me.

Bulky

Daily log in a pain. Can’t we do facial recognition or similar? Doesn’t synch with outlook or phone so 3 calendars and 3 contacts to be maintained. Would be nice if when scheduling the next appointment you can note face to face and entertainments. Otherwise you have to log into that call and there is no time savings
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Frustrating and unintuitive

This is one of the worst business applications I have used. It is super unintuitive and difficult to perform the simplest of tasks.

Worst cram ever created.

It’s a horrible, unintuitive piece of crap. Go with Pipedrive.

Clunky, Disorganized & inefficient.

Microsoft tried very hard to make an app that would hurt productivity, harm efficiency & be user-UNFRIENDLY and well….they knocked it out of the park!!! Great Success Microsoft….

Sync status: Not Available

Asked me to update but I’m on the latest version. Cannot work offline

On leave not showing and etc..

The approved leave was not showing on the roster’s. Couldn’t apply for leave also not showing how many remaining. Also sick leave.
Couldn’t amend the shift offer.

Like offer shifts.
Accumulating shift is not published manually counting the contracted hours you have.

Zoomed in

All of a sudden the app is zoomed completely in and only on my phone no one else seems to have an issue with it. Very frustrating that no one seems to know why it’s only my phone. Can’t report an issue because it’s not allowed

Garbage

Dynamics 365 and power platform expert here. This app looks like it’s been develop in 1987. How can a company like Microsoft deploy such a thing? This is a disgrace. I’m starting to push my clients to Salesforce, seriously how am I suppose to explain that this pile of garbage is supposed to be Dynamics officiel app ? Any students in IT could do it better.
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CRM

It’s a small website, not an app.

Fix this App!!

This app continuously times out and disconnects from our work server. So much wasted time.

The app does not open on my Iphone

Tried to reinstall and it just won’t work

Bad and Getting Worse

It seems like every release brings more issues. The latest version is so buggy it’s almost unusable. After using the app for a few minutes it becomes unresponsive and the user if forced to close the app and reopen - and many times the user has to logout and login again. Ugh…