Fix your stuff ASAP
Worst app to use. I have been to the help desk multiple times to try to figure out why my information matches at their desks, but whenever I try to login, it says no account found. It’s BS really. Fix your stuff. There’s potential for this app if it would only work!
Can’t change location
App was working well until I did last iPhone update, now I can’t switch location from one property to the other.
Soaring app
This is the worst ,constantly fails, then they say they cannot find my account.
Never used this says account is locked????
How do we check our balance? It says account locked seek technical help? Now where is help?
Wish I could use
Looks helpful but when I created an account it keeps telling me that my account is locked and to seek technical help. Where is said technical help?!
Account is locked
It is very hard to get any help when your account is locked and can’t use it
Updated app
Updated app does not work properly,...again. It does not show when promos are added. It’s July 1, and I don’t know what my rewards are this month because it is only showing last month.
Slow needs to be updated
This app is so slow and needs to be updated. You’d think this type of industry could have someone develop a better app. It’s should take minutes to sign in. And then minutes to go from one screen to the next. Most of the time is times out.
Poor Maintenance
Looks like a rookie maintained and managed this. Not much info of what’s going to happen within the app. Don’t need to sign in everyday for bonus. Why visit this app? As the months pass this app gets worse. As of March 6, no sign in or new monthly info.
Needs Updated
By far the worst app I’ve used; regularly slow to load anything, often doesn’t like to load at all. Sometimes available data shown doesn’t appear to have been updated for weeks to even months. So far I think the only thing that gets updated often is the section titled “Shows.” Seems almost as pointless to have as the casino itself.
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Sloooooow
I like the app but it is very slooooow!
Broke
App won’t load. Tried deleting and reinstalling. All I get is “unable to load data.
SLOOOWWWW!!!
This is the absolute SLOWEST app I have ever used (out of hundreds!)! It would have good potential, but I can’t handle the slowness. Takes a couple minutes (2-3) to just sign in, then another 1-2 minutes every time you click on a new tab or page within the app. It must be a joke that the casino gives extra bonus points to sign in 50X before 12/31, because it would take hours & hours. Please fix the speed Soaring Eagle!
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Play and earn didn't work?
Played my six hundred points and should have received my 15000 in app points and didn't. App is overall good. First time I have had trouble.
Not working for weeks now
Error loading, please retry message upon opening for multiple weeks now.
App is not working
Hi I’ve calling soaring eagle and they were t any help. For some reason two weeks ago my app is showing all my rewards for August and July’s is gone. And I have clicked on each one and there’s nothing about July! Why a month ahead of schedule ? I would of liked to see July’s rewards! Thank you!
App review
Why does this say soaring eagle but when u open it, it’s all about saganing. Why isn’t soaring eagle also included in on this ????
Can’t access my account
Can’t log in, and no “help” access available.
