Easee User Reviews

Customer Experience

Positive experience40.5% of reviews
Neutral14.3% of reviews
Negative experience45.2% of reviews

~ Based on 42 written reviews from the US App Store.

Is Easee Safe?

Not enough ratings yet to assess Easee.

Is Easee Legit?

Easee appears to be a legitimate app. AppsHunter Legitimacy Score for Easee is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Frustrating

New update is really frustrating when you have multiple chargers. An annoyance that there is only symbols now with no description of what each thing does.

Nul

Le câble reste coincé tout le temps malgré les mises à jour ils sont pas capable de mettre un bouton déverrouiller le câble

New Icon Sucks!

What were you thinking? This icon looks hideous on my home screen?! Just looks tacky. Old was subtle and class.

Best one out there

The app and product are an amazing package and feels future ready , hardly anything that cannot be controlled via the app, dual charges setup was easy to give a guesstimate of my consumption. Overall happy with the ecosystem.

Disappointed bunny

The apps Interface is very clunky and doesn’t make sense.
It’s also let me down on a few occasions either not starting at the right time or finishing at the right time

Planificateur inutilisable

Application buggée (planification qui fait n’importe quoi) couplé à une borne qui dysfonctionne et un support inexistant. Je déconseille très fortement le moindre investissement chez Easee.

Capricieuse

La borne fonctionne bien mais peut se montrer capricieuse quand on modifie la programmation de charge

Câble bloqué

Mon câble est bloqué sur la borne et sur l’application, je n’ai pas le logo du câble pour désactiver le verrouillage du câble, la situation est critique car je suis coincé.

Critical issue

Have had the charger for just over a year bought through a third-party Medlock. Everything has been fine and then all of a sudden get a critical red light and now unable to charge my vehicle. Doesn’t seem to be a quick solution.

App does not work

Installing the app gives a request for password. Forgotten password will not send a link to email address to reset password

Reliable Charger, but Missing Dual Tariff Option

I’ve had this charger installed recently and I’m very happy with its performance. It’s reliable, easy to use, and charges efficiently. The installation was smooth, and the app makes it simple to monitor usage.

The only downside is the lack of a dual tariff feature. Without the ability to set two different electricity rates (for peak and off-peak times), it’s hard to get an accurate cost of charging. Hopefully, this can be added in a future update.

Overall, a great product that works really well!
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Dark Mode

Thank U for Dark Mode, it’s prettier 👍

Marchait bien et puis…

J’étais satisfait, tout fonctionnait correctement mais pour une raison inconnue, lorsque je mets une heure pour commencer la charge à 2h00 du matin, la charge commence seulement à 5h30. Je me retrouve donc avec une batterie vide pour aller au travail. La voiture est bien configurée en charge immédiate. Le support est un robot inutile.
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Good but…

Really impressed with the interface and everything works well but as evident from other reviews the ability to support time based tariffs is lacking despite comments going back years and no feedback from the developers - come on guys, a simple ask to make your customers happy and more likely to recommend your kit to others.
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No functionality for dual tariff

Many reviews asking for dual tariff & I expected the new release to have this, disappointed that it doesn’t, certainly feels like the developers don’t want to deliver what the consumers are asking for.

Zo slecht

Helaas werkt deze app zo slecht dat het te belachelijk wordt. Hopeloos om in te stellen, lachwekkend gewoon

Always lags

simple layout and very good if worked smoothly. But it seems to lag a lot. Not sure if charger connection or apps fault.

Please add multiple tariffs

The app works ok but lacks support for multiple tariffs (peak and off-peak) which makes it impossible to track how much you actually pay for charging. This does not seem like a hard thing to add and almost every other home charger app supports it. Please add support for this.

Great but no dual tariff support

Please add dual tariff support! I have a cheaper tariff overnight but can only track one cost in the app!

Decent app but needs separate day/night tariff

The app is decent and has all the essential controls for the charger, but lacks some key features. Most UK power companies offer tariffs with a reduced nighttime rate for EV owners to save money when charging overnight, however the app only allows you to input a single kWh cost for your power while other EV charger apps allow entering separate nighttime and daytime costs. It also seems like I have to manually set the Bluetooth to connect every time I launch the app vs. automatically connecting via Bluetooth.
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