Functional but some annoying bugs
It mostly meets my needs but has two long standing problems that they either can’t or won’t fix:
1) If you start reading the paper then switch to another app for 30 minutes or more, it forgets what page you’re on and takes you back to the front page. I use an e-reader for books and that app NEVER loses my place.
2) It uses a lot of storage, typically about 25GB. If I clear the cache in settings, that drops to about 24GB. Why so much? I’m guessing it keeps back issues around in case I refer to them but it doesn’t provide any way to delete them.
Fix these two issues and you’ll get 5 stars.
1) If you start reading the paper then switch to another app for 30 minutes or more, it forgets what page you’re on and takes you back to the front page. I use an e-reader for books and that app NEVER loses my place.
2) It uses a lot of storage, typically about 25GB. If I clear the cache in settings, that drops to about 24GB. Why so much? I’m guessing it keeps back issues around in case I refer to them but it doesn’t provide any way to delete them.
Fix these two issues and you’ll get 5 stars.
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Return Landscape Option
The latest update eliminated the option to read in landscape format.
People read on a tablet. You have ruined the experience. If you email the comment to customer service you are told it is because of the ads. Apparently ads are more important than customers. Too bad they don’t hire more talented designers.
People read on a tablet. You have ruined the experience. If you email the comment to customer service you are told it is because of the ads. Apparently ads are more important than customers. Too bad they don’t hire more talented designers.
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Why does the app turn my music off
App developers please turn this bug/feature off!
Sign in
When sign in is asked for by the newspaper ( every 2 or 3 weeks), they ask if I want to Sign in with Apple. When I do that Apple confirms my finger print. Then Mercury News claims I’m not authorized to do that. So in order for me to read the newspaper that I pay for, I have to log in with email and passwords, constantly.
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Yesterday’s paper
This morning once again, when I click on the icon I get yesterday’s paper. No matter what I do, including showing all editions, yesterday’s paper is the latest one. When I open the paper on my iPhone X it shows today’s, but on my iPad 12 pro, no luck. It updated the software version last night. Will re boot and try again. Frustrating. Roger
11/8/22. Once again it shows yesterday’s paper on iPad, and I have to reboot the device and log in again to get today’s edition. Last Sunday I couldn’t get a newspaper at all in the morning, but the gremlins must have gone to work and fixed it because I could access it in the afternoon!? You need to provide access to tech support if you are interested in correcting the ongoing glitches. When I called the newspaper and said I didn’t receive my newspaper the person hung up on me when she heard it wasn’t the paper edition. I like the paper once it is downloaded.
Roger
11/8/22. Once again it shows yesterday’s paper on iPad, and I have to reboot the device and log in again to get today’s edition. Last Sunday I couldn’t get a newspaper at all in the morning, but the gremlins must have gone to work and fixed it because I could access it in the afternoon!? You need to provide access to tech support if you are interested in correcting the ongoing glitches. When I called the newspaper and said I didn’t receive my newspaper the person hung up on me when she heard it wasn’t the paper edition. I like the paper once it is downloaded.
Roger
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Unusable on iPad
App asks to log in but, keyboard won’t come up making it impossible to log in. Totally unusable at this point.
New app is terrible
I used to read the east bay times on my iPad daily and liked the app. The new app is a downgrade from the old. I can no longer zoom in and go to the next page without zooming out first. Probably so I see the ad at the bottom of the page—which I don’t look at ever. And I can’t read it like a newspaper by tapping the page number to continue an article. It brings me to a word document format. Is there a way to go back to the old app?
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Poor design of new app!
My first review with new app, The new app design came out today I do not like format! First the developer decided we need a tool bar at the top, then we needed a tool bar at the bottom to navigate page forward or back, then pop up add box above page box that’s quite large. These three items take up about one third of the screen area on my iPad, now I have to see less paper page area and scroll up and down to read the page articles. Also the popup add seams very large and keeps changing creating a distraction. I’d like the old version of the app back. I may cancel my subscription to the eb times not pleased!
My second review! Well I was able to find the old app a day after the new one launched I was happy again,,, BUTT this morning they decided to automatically replace the old app with the new horrible version. NOT HAPPY AGAIN!!! I think it’s time for users that agree this app is horrible format and cancel our subscription maybe that will get their attention to make changes, too much screen taken up by tool bar, page change bar, and google adds that keep changing very distracting. 😡
My second review! Well I was able to find the old app a day after the new one launched I was happy again,,, BUTT this morning they decided to automatically replace the old app with the new horrible version. NOT HAPPY AGAIN!!! I think it’s time for users that agree this app is horrible format and cancel our subscription maybe that will get their attention to make changes, too much screen taken up by tool bar, page change bar, and google adds that keep changing very distracting. 😡
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Updated App is Frustrating
Used to enjoy reading the online newspaper. Ever since the update it has been an exercise in frustration. It is clunky to go to the next page and won’t smoothly go to second part of an article when you click on it. Having to sign on way more often than in the past.
This “improved” app is awful
Funny, one post said “don’t upgrade”...I HAD NO CHOICE! The worst bug it has is that when you tap on an article on the print replica, which used to open up a text version, now disappears in a second! That feature worked just fine in the old version, but sadly, I can’t go back, I’m stuck and frustrated!
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Horrible
At first it was fantastic…..for about a week, and then it stopped loading on my IPad Pro. It would ask me to sign in and then when asked to submit user name and password, keyboard would not pop up to type the info. Even tried to log in through Apple ID and it was a no-go. No response back from tech for over a week.
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What Happened?
I finally figured out how to get rid of the annoying ads at the bottom of the screen by logging in, but now each morning I find myself logged out again. When I try to log back in the keyboard won’t show so I need to copy and paste my credentials into the fields.
Have to login every day
Since the latest update, I’m asked to sign in on my iPad using ID and password every day. Today not even that worked to get me to the paper. In addition, I got an email telling me I’d made a request to change my password. This is unacceptable. Fix that.
App is terrible change from old version
Finally had to install new reading app. Now there are digital ads that I cannot close. I pay for e version and now have flashing ads on my screen.
Old version I could swipe forward and backwards. Now need to use arrows at bottom of screen.
Old app filled my screen on my iPad. This app does not.
New app does not show current days paper. I need to un install and reload to get the days news.
Wish I could get old app back on my iPad
Old version I could swipe forward and backwards. Now need to use arrows at bottom of screen.
Old app filled my screen on my iPad. This app does not.
New app does not show current days paper. I need to un install and reload to get the days news.
Wish I could get old app back on my iPad
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Terrible version
No more full screen of paper on my ipad. Reading area reduced to 2/3 with tool bars and very irritating rolling ads. I Blocked off bottom part of screen with cardboard so didn’t have to get motion sick from rolling ads. Really disappointed. I used to enjoy reading the paper on my ipad when traveling and unable to read the printed version.
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New upgrade is horrible
I absolutely hate this upgrade, I have to expand the screen to get rid of the google adds! When you provide feedback, it still comes back! Aren’t the adds in the paper enough and now google initiates us with more adds! This is the only paper that I have an e-edition, I might go back to just reading the SF chronicle rather than getting frustrated every morning. Extremely bad update!
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Terrible change to app. Good content
Love the paper. The recent app “upgrade” is anything but! Big toolbars at top and bottom block the page I want to see, unlike the previous version of the app. @#$%! BANNER ADS are covering what I want to read, unlike the previous version. How do I subscribe to a version without @#$%! BANNER ADS? There are already ads in the paper, for crying out loud.
Please join me in complaining. Gag.
Please join me in complaining. Gag.
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Terrible revision
This app no longer works. I will be canceling my subscription and replacing it with the San Francisco Chronicle.
Crashes constantly when phone is rotated
The latest version is very unstable - crashes constantly when the display is rotated from portrait to landscape.
Bad Update
The new update is awful. I can no longer view an entire page and when I tap on the article I want to read it takes me off the page. Worse than the Chronicle app and I cancelled that paper. Will not be renewing my Times subscription when it expires next month due to the update.