problem
Biometric chara shob 5 stars
Response from developer
Dear Sir, thank you for taking the time to rate our app with 5 Stars! Your feedback is very important to us. Please let us know what new features you would like to see in our app at https://dgzip.ebl-bd.com/query/.
Worst app
Response from developer
Dear Sir, We are sorry for the inconvenience you faced with the EBL Skybanking app. Your feedback is important to us. Requesting you to communicate with our contact center at 16230 or feel free to reach us at https://dgzip.ebl-bd.com/query/. Thank you for your understanding and patience. Best regards, The EBL Skybanking Team
Good one
Overall good experience
Response from developer
Dear Sir, thank you for taking the time to rate our app with 5 Stars! Your feedback is very important to us. Please let us know what new features you would like to see in our app at https://dgzip.ebl-bd.com/query/.
Good but....
Secure
I love this App!
Response from developer
Dear Sir, thank you for taking the time to rate our app with 5 Stars! Your feedback is very important to us. Please let us know what new features you would like to see in our app at https://dgzip.ebl-bd.com/query/.
Biometric registration problem
Bill payment issue
Bkash is smart then put pending status if it takes longer time later it succeeds when EBL just made fail even balance deducted. Dev take a look
Response from developer
Dear Sir, Greetings from EBL. May we know your latest feedback? If the latest version of EBL SKYBANKING seems useful to you, may we request you to give us more stars? Thank you.
City Touch Best UI.
Nice improvement 👏
Response from developer
Dear Sir, Greetings from EBL. May we know your latest feedback? If the latest version of EBL SKYBANKING seems useful to you, may we request you to give us more stars? Thank you.
দারুণ ফিচার এবং নির্ভরযোগ্য অ্যাপ
Useless app
বাংলাদেশের সবচেয়ে বাজে একটা ব্যাংকিং অ্যাপ
Response from developer
Dear Sir, We are sorry for the inconvenience you faced with the EBL Skybanking app. Your feedback is important to us. For security reasons and to protect your financial information, screenshot and screen sharing features are currently disabled. For any assistance, please feel free to reach us at https://dgzip.ebl-bd.com/query/. Thank you for your understanding and patience. Best regards, The EBL Skybanking Team
Make no sense
ID/ Password Recover Doesn’t work
Suboptimal experience
They consider your bank account synonymous with debit card.
So features like card block, toggling foreign part off or on are NOT available for debit cards.
What a weird idea to implement!
Response from developer
Dear Sir, We are sorry for the inconvenience you faced with the EBL Skybanking app. Your feedback is important to us. You can use the Card Block feature for your debit card in the EBL Skybanking app; however, the Foreign part off/on feature for debit card will be available in the app soon. For any assistance, please feel free to reach us at https://dgzip.ebl-bd.com/query/. Thank you for your understanding and patience. Best regards, The EBL Skybanking Team
Recently Added Account doesn’t sync
Response from developer
Dear Sir, We are sorry for the inconvenience you faced with the EBL Skybanking app. Your feedback is important to us. Requesting you to communicate with our contact center at 16230 or feel free to reach us at https://dgzip.ebl-bd.com/query/. Thank you for your understanding and patience. Best regards, The EBL Skybanking Team
App update does not download.
Response from developer
Dear Sir, We are sorry for the inconvenience you faced with the EBL Skybanking app. Your feedback is important to us. Requesting you to communicate with our contact center at 16230 or feel free to reach us at https://dgzip.ebl-bd.com/query/. Thank you for your understanding and patience. Best regards, The EBL Skybanking Team
