EBL SKYBANKING Reviews: Is It Legit?

Customer Experience

Positive experience24.8% of reviews
Neutral4.7% of reviews
Negative experience70.5% of reviews

~ Based on 339 written reviews from the US App Store.

What users say about EBL SKYBANKING

Is EBL SKYBANKING Safe?

EBL SKYBANKING appears mostly safe based on user ratings. AppsHunter Safety Score for EBL SKYBANKING is 79/100.

This assessment is based on 143 user ratings, with an App Store average of 4/5.

Safety Analysis

74.1% of ratings point to a safe experience
4.2% of ratings suggest some concerns
21.7% of ratings point to a risky experience

~ Based on 143 App Store ratings for EBL SKYBANKING.

Is EBL SKYBANKING Legit?

EBL SKYBANKING appears to be a legitimate app. AppsHunter Legitimacy Score for EBL SKYBANKING is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Issue Updating Registered Email Address

I am unable to update my registered email address due to an error stating, “Name not matched with NID database” at the final step. However, the process never prompted me to enter my name. This inconsistency needs to be addressed. Please investigate and resolve the issue to ensure a smooth and reliable user experience.
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Overall

Easy to use . Good experience

Transaction history Problem

There’s a bug in the transaction history. The problem only occurs when I click on the Account section and visit "History." The transactions are not sorted by date, so the most recent transactions are not at the top. Also, it’s slowing down the app when browsing the transaction history.

Response from developer

Dear Sir, We are sorry for the inconvenience you faced with the EBL Skybanking app. Your feedback is important to us. Requesting you to communicate with our contact center at 16230 or feel free to reach us at https://dgzip.ebl-bd.com/query/. Thank you for your understanding and patience. Best regards, The EBL Skybanking Team

BAD Exprience

When I try to log in. enter my user ID & password. after click login it’s always says. Something wen't wrong. please restart the APP & try again later.

Sanchaypatra & Remittance certificate

Brac astha has sanchaypatra buying option already! And Make a option for remittance certificate download inward/rtgs/beftn

Very satisfied.

Intuitive and simple as financial products should be.

Response from developer

Dear Sir, thank you for taking the time to rate our app with 5 Stars! Your feedback is very important to us. Please let us know what new features you would like to see in our app at https://dgzip.ebl-bd.com/query/.

Complex Account Creation

Please allow all characters for password and user id with gmail

Unnecessary Drama

Who is going to open a banking app just to check prayer times for Salah? Instead of adding unnecessary features like this, focus on what users actually need. It would be much more useful to run campaigns or offer services related to Hajj and Umrah, which are far more relevant for an banking app.

Response from developer

Dear Sir, We are sorry for the inconvenience you faced with the EBL Skybanking app. Your feedback is important to us. We will consider this suggestion and share it with the relevant team for further review. For more, feel free to reach us at https://dgzip.ebl-bd.com/query/. Thank you for your understanding and patience. Best regards, The EBL Skybanking Team

problem

I tried to login this apps with this phone & never logged before with another phone but they saying that the number is already taken

Biometric chara shob 5 stars

Yeah biometric needs work echara very good app

Worst app

One of the worst experiences, a banking app can ever give. Infinite amount of hurdle & tedious process to login specially when changing device & login . Also cannot use simultaneously on my iPad and iPhone.

Good one

Really very good app. Appreciating

Overall good experience

Overall good. We do need the FD close feature within the app. Currently we can open FD but can’t close it from the app.

Response from developer

Dear Sir, thank you for taking the time to rate our app with 5 Stars! Your feedback is very important to us. Please let us know what new features you would like to see in our app at https://dgzip.ebl-bd.com/query/.

Good but....

statement is missing. also dual currency statement not available.

Secure

Very secure banking app

I love this App!

Everything is just perfect. And made my life easier. Transfer to acc or bkash is just a stay home thing now! Just one issue is, sometimes when I transfer with sms, i get pin in message. I have to copy it from message. Sometimes when i click on the blank box where i need to give pin, the pin pop up! If the pin pop up, that’s actually more easier. Though biometrics are faster than any other method. Anyways, thanks to EBL.
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Response from developer

Dear Sir, thank you for taking the time to rate our app with 5 Stars! Your feedback is very important to us. Please let us know what new features you would like to see in our app at https://dgzip.ebl-bd.com/query/.

Biometric registration problem

I cant do that

Bill payment issue

DPDC prepaid bill payment often fails and it doesnt reflect on bill history later.
Bkash is smart then put pending status if it takes longer time later it succeeds when EBL just made fail even balance deducted. Dev take a look

City Touch Best UI.

Please Follow City Touch.

Nice improvement 👏

Awesome app. Every features worked flawlessly. Add option for opening BO account from the app.

Response from developer

Dear Sir, Greetings from EBL. May we know your latest feedback? If the latest version of EBL SKYBANKING seems useful to you, may we request you to give us more stars? Thank you.