EBL SKYBANKING User Reviews

Customer Experience

Positive experience24.2% of reviews
Neutral4.5% of reviews
Negative experience71.3% of reviews

~ Based on 331 written reviews from the US App Store.

What users say

Is EBL SKYBANKING Safe?

EBL SKYBANKING appears mostly safe based on user ratings. AppsHunter Safety Score for EBL SKYBANKING is 75/100.

This assessment is based on 101 user ratings, with an App Store average of 3.8/5.

Safety Analysis

70.3% of ratings point to a safe experience
4.0% of ratings suggest some concerns
25.7% of ratings point to a risky experience

~ Based on 101 App Store ratings for EBL SKYBANKING.

Is EBL SKYBANKING Legit?

EBL SKYBANKING appears to be a legitimate app. AppsHunter Legitimacy Score for EBL SKYBANKING is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

problem

I tried to login this apps with this phone & never logged before with another phone but they saying that the number is already taken

Biometric chara shob 5 stars

Yeah biometric needs work echara very good app

Response from developer

Dear Sir, thank you for taking the time to rate our app with 5 Stars! Your feedback is very important to us. Please let us know what new features you would like to see in our app at https://dgzip.ebl-bd.com/query/.

Worst app

One of the worst experiences, a banking app can ever give. Infinite amount of hurdle & tedious process to login specially when changing device & login . Also cannot use simultaneously on my iPad and iPhone.

Response from developer

Dear Sir, We are sorry for the inconvenience you faced with the EBL Skybanking app. Your feedback is important to us. Requesting you to communicate with our contact center at 16230 or feel free to reach us at https://dgzip.ebl-bd.com/query/. Thank you for your understanding and patience. Best regards, The EBL Skybanking Team

Good one

Really very good app. Appreciating

Overall good experience

Overall good. We do need the FD close feature within the app. Currently we can open FD but can’t close it from the app.

Response from developer

Dear Sir, thank you for taking the time to rate our app with 5 Stars! Your feedback is very important to us. Please let us know what new features you would like to see in our app at https://dgzip.ebl-bd.com/query/.

Good but....

statement is missing. also dual currency statement not available.

Secure

Very secure banking app

I love this App!

Everything is just perfect. And made my life easier. Transfer to acc or bkash is just a stay home thing now! Just one issue is, sometimes when I transfer with sms, i get pin in message. I have to copy it from message. Sometimes when i click on the blank box where i need to give pin, the pin pop up! If the pin pop up, that’s actually more easier. Though biometrics are faster than any other method. Anyways, thanks to EBL.
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Response from developer

Dear Sir, thank you for taking the time to rate our app with 5 Stars! Your feedback is very important to us. Please let us know what new features you would like to see in our app at https://dgzip.ebl-bd.com/query/.

Biometric registration problem

I cant do that

Bill payment issue

DPDC prepaid bill payment often fails and it doesnt reflect on bill history later.
Bkash is smart then put pending status if it takes longer time later it succeeds when EBL just made fail even balance deducted. Dev take a look

Response from developer

Dear Sir, Greetings from EBL. May we know your latest feedback? If the latest version of EBL SKYBANKING seems useful to you, may we request you to give us more stars? Thank you.

City Touch Best UI.

Please Follow City Touch.

Nice improvement 👏

Awesome app. Every features worked flawlessly. Add option for opening BO account from the app.

Response from developer

Dear Sir, Greetings from EBL. May we know your latest feedback? If the latest version of EBL SKYBANKING seems useful to you, may we request you to give us more stars? Thank you.

দারুণ ফিচার এবং নির্ভরযোগ্য অ্যাপ

EBL SKYBANKING অ্যাপটি আমার প্রতিদিনের লাইফকে অনেক সহজ করে দিয়েছে। অ্যাপের ডিজাইনটি এককথায় চমৎকার। কোনো ধরনের ল্যাগ ছাড়াই স্মুথলি কাজ করে। ব্যাংকের ব্রাঞ্চে না গিয়েও এখন সব কাজ হাতের মুঠোয় চলে এসেছে। এর সেবায় আমি অত্যন্ত আনন্দিত ও সন্তুষ্ট!

Useless app

I opened a account in this app , when i try to login they said nid not matched!!!! How disgusting

বাংলাদেশের সবচেয়ে বাজে একটা ব্যাংকিং অ্যাপ

এই অ্যাপ এর মাধ্যমে ২০২৬ রমজানের ঈদের বন্ধের আগে এনসিসি ব্যাংক এর ভিসা ক্রেডিট কার্ড এর পেমেন্ট করতে গিয়ে ট্রানজেকশন failed দেখিয়ে টাকা একাউন্ট তেখে মাইনাস করে নেই, ঈদ এর বন্ধের আগে টাকা কিভাবে পেমেন্ট করব আর ক্রেডিট কার্ড এ, বিপদে পড়ে যাই । এবার আজ ২১ মে ২০২৬ বৃহস্পতিবার!! সাউথ ইস্ট ব্যাংক এর ক্রেডিট কার্ড এর পেমেন্ট করতে গিয়ে একই সমস্যাই পড়লাম । আমার কথা হচ্ছে সব সময় বন্ধের আগে কেন এই প্রবলেম হবে ওদের অ্যাপ এর ?? আর হলে ও টাকা সাথে সাথে রিভার্স করে দেয়ার সল্যুশন করে না কেনো?ব্রাঞ্চ এ যখন বললাম ওরা বললো আরো অনেকে পড়ছে!! তাহলে আপনাদের জানা থাকলে সমাধান বের করেন না কেনো? আর সব সময় বলে কল সেন্টার এ কল দিতে, কল সেন্টার এ কল দিলে বলে ২-৩ কর্ম দিবস অপেক্ষা করেন!! ভাই অপেক্ষা করে কি লাভ হবে এর মধ্যে তু ব্যাংক বন্ধ হয়ে যাবে!! আমি কি ভাবে আপনাদের এই বাজে অ্যাপ অথবা সার্ভিস এর জন্যে নিজে suffer করব!! প্রবলেম হতেই পারে তাই বলে বন্ধের আগে হবে কেনো? আর হয়েই গেলে ১ কর্ম দিবসের মধ্যে সল্যুশন দিতে হবে যেটা City Bank করে? ভাই ব্যাংক ওলা দের কে বলছি, এভাবে কাস্টমারকে বন্ধের সময় বিপদে ফেলে লাভ কি?কল্পনা করেন তু যার available fund নাই আমার মত তার কি অবস্থা এভাবে টাকা আটকে যাওয়ার পড়, আর ওদিকে টাকা না থাকাতে কার্ড পেমেন্ট ডেট ও মিস হলো, ওল্টও লেট ফাইন ও ইন্টারেস্ট ও নিজের ক্রেডিট হিস্ট্রি খারাপ হওয়ার জন্যে তৈরি হও ।
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Response from developer

Dear Sir, We are sorry for the inconvenience you faced with the EBL Skybanking app. Your feedback is important to us. For security reasons and to protect your financial information, screenshot and screen sharing features are currently disabled. For any assistance, please feel free to reach us at https://dgzip.ebl-bd.com/query/. Thank you for your understanding and patience. Best regards, The EBL Skybanking Team

Make no sense

Why do I need to share my location just to check my account balance? This makes no sense at all.

ID/ Password Recover Doesn’t work

What an useless app, when tried to registrar in front of the officer, it didn’t work, he said to try again later, when tried lated it didn’t et me through, I thought Maybe last time registration wasn’t complete so tried again didn’t work. Tried recovering ID and Pass, didn’t work, asked for the ID itself 😂😂😂
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Suboptimal experience

You can’t manage your debit card like you can with credit cards.
They consider your bank account synonymous with debit card.

So features like card block, toggling foreign part off or on are NOT available for debit cards.

What a weird idea to implement!

Response from developer

Dear Sir, We are sorry for the inconvenience you faced with the EBL Skybanking app. Your feedback is important to us. You can use the Card Block feature for your debit card in the EBL Skybanking app; however, the Foreign part off/on feature for debit card will be available in the app soon. For any assistance, please feel free to reach us at https://dgzip.ebl-bd.com/query/. Thank you for your understanding and patience. Best regards, The EBL Skybanking Team

Recently Added Account doesn’t sync

Whenever I am trying to sync my recently added account,it is showing Error!

Response from developer

Dear Sir, We are sorry for the inconvenience you faced with the EBL Skybanking app. Your feedback is important to us. Requesting you to communicate with our contact center at 16230 or feel free to reach us at https://dgzip.ebl-bd.com/query/. Thank you for your understanding and patience. Best regards, The EBL Skybanking Team

App update does not download.

The IOS version of the new update does not download. I have tried downloading it multiple times from different internet servers. Nor can I continue without downloading the update.

Response from developer

Dear Sir, We are sorry for the inconvenience you faced with the EBL Skybanking app. Your feedback is important to us. Requesting you to communicate with our contact center at 16230 or feel free to reach us at https://dgzip.ebl-bd.com/query/. Thank you for your understanding and patience. Best regards, The EBL Skybanking Team