EBSCO Mobile User Reviews

Name: EBSCO Mobile
Rating: 3.6 (78 reviews)

EBSCO Mobile

EBSCO Publishing

📚 Education

Customer Experience

Positive experience32.4% of reviews

Neutral16.2% of reviews

Negative experience51.4% of reviews

~ Based on 37 written reviews from the US App Store.

Is EBSCO Mobile Safe?

EBSCO Mobile appears mostly safe based on user ratings. AppsHunter Safety Score for EBSCO Mobile is 72/100.

This assessment is based on 78 user ratings, with an App Store average of 3.6/5.

Safety Analysis

60.3% of ratings point to a safe experience

6.4% of ratings suggest some concerns

33.3% of ratings point to a risky experience

~ Based on 78 App Store ratings for EBSCO Mobile.

Is EBSCO Mobile Legit?

EBSCO Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for EBSCO Mobile is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Search is low quality, login is appalling

WMash

3 months ago

Months without ebooks

This was a good app. It allowed you to download ebooks without having to use any sort of third party DRM software. But it’s mostly useless now, and it has been for months.

Neoarch

10 months ago

The Best Handheld Library App

This is amazing! Thanked for providing the app for people like us who are on the move always. The entire content of library is accessible in one place, at the article level. No redirecting, no broken links! Thanks a lot for having this.

robz3733

a year ago

Response from developer

Thank you for your review and comments, we hope you continue to enjoy the EBSCO Mobile App!

Constant re-login required

I get maybe 30 mins of reading before it won’t load additional pages of an ebook. Then I have to log out and re log in to my institution first and then login to my personal account to have my saved books. Very frustrating for use with grad school and research

Jmj227

a year ago

Instantly crashes when i click the search bar…

As the title states

Nacho5599

a year ago

The worst

This app is useless because the login is buggy. I have no problem logging in on my browser and checked to make sure that my institution is connected. I even deleted browser cookies and tried logging in again on the app, just to make sure that old data wasn’t messing things up. I contacted support but never heard back.

-!kgirl!-

2 years ago

App is essentially useless

The main function of this app is to be able to search books or other online materials, but anytime I attempt to use search function, I get kicked off the app.

mozzar3lli

2 years ago

Finicky

Love having access to EBSCO library on my iPad; however, the EBSCO mobile app is quite finicky. When trying to read a book online (no download available), the app is repeatedly sending me back to the beginning of the chapter when I’m trying to scroll, I can’t select a sub-chapter from the content list (main chapters only) so I constantly have to scroll all the way through a chapter to find my spot, and I can’t save my progress. Also, I can’t access a downloadable book through the e-books tab, only through the recently viewed section. Lots of room for improvement.

Uber Lies Alot

2 years ago

Downloaded but…

I downloaded this app because my work place’s library webpage kept directing at this App.

First hiccup was not being able to login using my work credentials. SSO is entered, two step verification is completed only to hear unable to login.

Then I tried open search, and seems like lot of resources in their database. I couldn’t find a way to do advanced search beyond what material I’m looking for, such as ISBN, DOI, keyword, exact match etc. if it had those, I might have kept the app for other books, even though the one I was looking for was not available.

Fendragonn

2 years ago

Response from developer

Thank you for your feedback. We are sorry to hear about your challenge to sign in. Would you please contact us via mobileappsupport@ebsco.com with info about the library/institution name you want to authenticate to? With this info we should be able to assist you.

No citation function

This is a great app, but there is no citation function as online! I use the app to find and use sources for High School research, and then have to go to the web version for the citation! Please Fix!!

Reviewer SS

3 years ago

Response from developer

Thank you for letting us know that you enjoy using the app in general. We are planning to add citation functionality, however, we don't have a release date yet. If you have any other enhancement suggestions, please feel free to contact us via mobileappsupport@ebsco.com.

Great app but no citation function

I use EBSCOhost for high-school research, and I recently got the mobile app. It is awesome that it keeps me signed in unlike the online version. It also is very easy to use and less cluttered than the web version. However the huge drawback is that it does not have the automatic citation function. This was one of the great things EBSCOhost had, but the mobile app doesn’t have that function. Now I use the app to find and use articles, but then go to the web version and find the article by title to get the citation lol😂. EBSCO Mobile: PLEASE add the citation function to EBSCO mobile!!

Reviewer SS

3 years ago

No Advanced Search Options

I am a person who is incredibly busy and often does not have time to sit down and read as many research articles as I would like, so I decided to try this app for while I am busy, like on the elliptical taking a walk or anywhere else I am busy and could want to study while my computer is unavailable.

However I am very surprised there is no way to search title or abstract, which is crazy to me! Many of the articles I found were not applicable towards what I am looking into without these search criteria and I have yet to find out how to make that part of my search term.

There should also be a manual way to swap the dates and not to limit from 5 years, ten years, or anything after that. A little slide bar like online is all that should be necessary for that.

Hopefully there’s a few interface changes because I really enjoy EBSCO online but the mobile app is nearly unusable with how rudimentary it is.

CLicata77

3 years ago

Response from developer

Thank you for your detailed review. The app does not provide the full suite of features compared to the web applications. We did this intentionally to not overload the mobile app interface. You can search the title or abstract field in the app by entering TI for title before your search term or AB for abstract. The feature to filter to a specific date range is on our roadmap and will be added in the future. If you have other enhancement suggestions, please contact us via mobileappsupport@ebsco.com.

Can’t log in

I can log in through the website but the page it sends you to through the app is different and pops up a red error message. Idk it redirects to EBSCOzone or whatever, but I can log in through the polio if I go to “EBSCO support site” in the top right, but the redirect page isn’t communicating with their user database. Trash

exerebus12

3 years ago

Bug

The app won't even open my college sign in link.

Zach P12

3 years ago

Sign in is inoperable

I wanted to like this app after all the crappy apps that EBSCO has had before. At first this app alerted. However, when I am on my iPad I am forced to sign in, and the sign in window appears, but for reasons unknown, the keyboard does not. This does not happen with any of my other apps, that is how I know it is an EBSCO issue, not a user issue. I wish they would make things so people could actually use them.

ember lightly

3 years ago

Response from developer

Thank you for this feedback. We are sorry to hear about your keyboard issue. We tested with iPadOS 16.5.1 and 15.7: The software keyboard of the iPad's OS is displayed and usable without any issues. Please send a screen shot of the authentication screen, your iOS version, and whether you are using a software keyboard or Bluetooth one: mobileappsupport@ebsco.com.

Can’t read whole page

At least have a scroll option so I can read every line on the page

Bombedybombombom om

3 years ago

Search engine not specific enough

I wanted to retrieve a specific article from the May, 2023 issue of “The Atlantic”. Your search engine is not specific enough, so the app could not do this. It was giving me erroneous hits, citing incorrect periodicals. The EBSCO website has no problem doing this. Fix your app!

nancysl

3 years ago

Response from developer

Thank you for your feedback. We are sorry to hear that you couldn't find the article you were looking for due to the lack of journal-level browse capability. This functionality is on our roadmap and will be available in the future.

Fácil de usar

Cómo alumno de profesional, esta aplicación me permite buscar artículos y libros confiables de una manera fácil y rápida. Es muy user-friendly y me gusta que me da la opción de buscar el texto completo desde la misma aplicación, sin tener que meterme a Safari o Chrome.

AndieT26

3 years ago

10/10

This app is amazing for students, easy on the go research wherever you are. It's very user friendly and fast.

Monica.fortuny

3 years ago

Response from developer

Thank you for your feedback! We are glad you enjoy doing research on your mobile device "wherever you are". If you have any enhancement suggestions, please reach out: mobileappsupport@ebsco.com.

Great app

The app is great for students, faculty, researchers, etc. who want to search for materials quickly and easily. This platform is very user friendly and a great way to stay current on the literature whenever you have a few moments to spare

Nap hill fan

3 years ago

Response from developer

Thank you for sharing your experience with the EBSCO Mobile app! Your feedback is important to us and it's great to hear in which ways you incorporated the app into your research flow. We designed the app specifically with the researcher 'on the go' in mind: Searching for articles, ebooks,... during the downtime when commuting or otherwise not at a laptop. If you have any feedback for us to improve the app, please feel free to share via: mobileappsupport@ebsco.com.