updated app doesn't work
Nothing but errors that say the function is not set...when it is. No support; no response to emails. Previous version worked fine; this version does not
Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
This app transforms your iPhone into your office desk phone, allowing you to make and receive calls using your company's phone system. It bridges your Avaya desk phone with your mobile, enabling call handoffs and routing calls through your corporate system to reduce costs and display your office number.
✓Use iPhone as desk phone
✓Route calls via company system
✓Display office number
✓Call handoff between devices
✓Reduced international call costs
✓Distinguish personal/professional calls
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What's New in EC500
2.3.1
April 24, 2015
This app has been updated by Apple to display the Apple Watch app icon. - Fixed an issue with enter Settings under iOS 8
MoreUser reviews
FAQ
What Avaya systems are required for EC500?
EC500 requires an Avaya Aura, Avaya Communication Manager, Avaya IP Office, or Avaya Definity system. An Avaya Mobility Server is not needed.
How does EC500 reduce call costs?
Calls are routed through your company's phone system, which can significantly lower costs, especially for international calls, compared to direct mobile-to-mobile international calls.
Can I use EC500 for personal calls?
Yes, EC500 helps distinguish personal from professional calls. Incoming calls can be either direct personal calls or work calls extended from your desk phone.
What happens if I don't answer a work call on my iPhone?
If an extended work call is not answered on your iPhone, it will be pulled back to your corporate voicemail.
How do I activate EC500?
Activation requires enabling EC500 on your Avaya communications system, potentially with the help of your Avaya Maintenance Provider, and then configuring the Aura Alliance EC500 app with the correct settings.
What devices does EC500 support?
EC500 is supported on iPhone and iPod devices.
How often is EC500 updated?
The latest version, 2.3.1, was released on April 24, 2015. Updates are infrequent, with the last update being several years ago.
What is the user rating for EC500?
EC500 has a rating of 1.0 stars from 1 rating, indicating a very low user satisfaction based on available data.
