e.chain CX

About: · e.chain CX app help to know the business contact details and its status on the go. Features Overview: · CX app help to know the business contact details on the go. · Users can enter the call notes, next action, attachments and additional contacts on the go. · Notifications will remind the users on the pending meetings. · New Contact can be created on the go in your app. · Push notification feature will help you not to miss any planned meetings. · App helps you to know the complete details of the contact with current status. · Creation of contact is not possible in app. But any kind of updating activity against to a contact is possible. · Pending notification will help you to know about your future planned meetings. · Any call notes sent from app, the subject of which is hardcoded as Call in the records. · Date and time for call notes are auto captured. · For next action participant mapping is compulsory. Only then notification can be enabled to the respective persons. · Call option is enabled from notification and from conversation history page. · If your device is configured with your email, then even sending mail to others is simple on the go from your app. · Your favorite contact or company can be added and kept for regular and quick reference. · Any activity to your contact in the past 30 days will reflect in your recent contacts for quick reference. · Contacts and Accounts list will be listed according to batchwise. But if you know your contact you can search directly from the search option provided. · Each maturity levels are uniquely called by webservice which will help you to know the status of the contacts on the go. · User’s information who have created the call notes, next action will be available like chat app for reference. · Conversations against to a contact can be filtered according to user’s need.