echo charlie

echo charlie

Das digitale Ruf- & Leitsystem

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Details

  • Released
  • Updated
  • May 20, 2024
  • July 25, 2026

Features

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About

There's never been an easier way to improve communication across your organization so people get to the right place, the fastest way possible. «echo charlie» is: ... uncomplicated. Thanks to the web-based structure, it can be used across platforms. Regardless of whether a tablet or a desktop is needed. ...simple. The call input consists of a selectable person (e.g. dentist XY or optician), who is called to the desired room (e.g. treatment chair no. 3 or room for visual acuity test). ... expandable. Preconfigured or individual messages are sent at the push of a button. Additional people, materials or rooms can be freely configured. … tailored to your needs. If desired, the call can also be sent to a smart watch via a push message. Thus, the doctor or service provider also has control and an overview of which patient / customer is in the waiting area from the back office or while working. Or doctor XY discreetly sees which patient has been placed in the next operating theatre. ...scalable. Are you renovating, opening a new location or expanding your business? No problem - the system can integrate an unlimited number of devices. Thanks to the web-based interface, without any additional investments or laying cables... ...compatible. Medical databases (practice software) can be controlled and automatically accept the names of the patients. …satisfies patients & customers. For those waiting, the system is completed with a screen in the waiting room. There, an acoustic signal and the name of the patient / customer on the display panel indicate that he can go to the prepared room.
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What's New in echo charlie

1.4.1

July 25, 2026

This update is all about sound — make sure no call goes unnoticed. CUSTOM NOTIFICATION SOUNDS Choose a default tone for your channel and give individual Who/What buttons their own sound. 52 tones to pick from, with instant preview. AUTO-ESCALATION Mark critical What buttons (like SOS): their calls escalate immediately and repeat an alarm tone on every device until someone confirms. The repeat interval is configurable per button — every 3, 5 or 10 seconds. SOUND SETTINGS Everything lives in the new Sound tab in Settings: default notification sound, escalation sound on/off and the default repeat interval. CALL HISTORY Channel admins can browse, search and sort past calls — and export them as CSV. Plus design improvements and bug fixes.

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