eClinicalMobile User Reviews

Customer Experience

Positive experience12.1% of reviews
Neutral11.4% of reviews
Negative experience76.5% of reviews

~ Based on 132 written reviews from the US App Store.

What users say

Is eClinicalMobile Safe?

eClinicalMobile does not appear safe based on available data. AppsHunter Safety Score for eClinicalMobile is 48/100.

This assessment is based on 2,082 user ratings, with an App Store average of 2.4/5.

Safety Analysis

29.2% of ratings point to a safe experience
10.1% of ratings suggest some concerns
60.7% of ratings point to a risky experience

~ Based on 2,082 App Store ratings for eClinicalMobile.

Is eClinicalMobile Legit?

eClinicalMobile appears to be a legitimate app. AppsHunter Legitimacy Score for eClinicalMobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Painful

There’s no way to have the app use a 3rd party dialer like ring central or Doximity. No way to create a telephone encounter. FaceID doesn’t work.

Do not update to 8

The new update basically breaks camera functionality. If you use your iPhone to enter patient pictures into the chart, the volume buttons don’t activate the shutter, and you can’t zoom. If you use the camera at all DO NOT UPDATE

Such a bad app

If I can give 0 stars

Physician

I am unable to get anyone to help. The app won’t open on my phone and ECW people don’t know how to fix. Very similar to their use of the EMR itself. Disappointing.

App

Pretty worthless app other than seeing my schedule, using the AI feature and seeing messages. Can’t sent Rx through the app which means I still have to have my laptop with me when traveling

Glitchy to the extreme

Garbage app. Routinely takes 3-4 FaceID attempts to get logged in despite it registering my face each time. Locks up constantly. Dreaming of the day our group upgrades to a real mobile EMR system. I'd rather have a mobile Meditech than this garbage.

MD REVIEW

Need notes to get covermy meds prior with trying to download on phone my note but it is just a nightmare not helpful did not occur. ECS makes things too difficult



Great use for Tele visits instead of computer or laptop. However when connected by WiFi (only way to connect) using highest level WiFi 5G
It cuts off connection and have to sign out of ecw or when try reconnect it says “already have connection with this pt”

So cuts off connection frequently and cannot reconnect to pt.

Phone is set for face sign in or finger. When it cuts off it requires type user id password and special security code. Then sometimes still says still connected to the pt (can’t reconnect) have to call pt apologize no Tele visit

Fix it please ; we have televisit pt completes questionnaire and vitals before waiting for Dr visit

When Dr connects click to download pt hx and responses. It comes across with 7 responses for answer
Like: 6 med.records, 7 med rec , 6 med records, (ie it is putting last 7 questioairre results in the saved medical record.

For ROS for each separate
Respiratory

Shortness of breath it says no medical. Records, no medical records, no medical records or yes medical records yes medical records

(The no is pt question yes or no to shortness of breath ( we end up erasing the no med… and sexting agrees for yes and denies for no answer ( some reason ecw
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MD

Still very clunky to use either in laptop or phone mode. Not intuitive.

Garbage

Try it yourself…

Not too helpful

Offers the bare minimum to look at patients charts. There is no way to place orders or refill medications

Great app

I have been using since2010 and seen all versions/improvements. Use daily/nightly and use all functions.one should know/read all features to enjoy it.thanks for developers and support team
Latest version integrates with desktop and you can use all functions I have been using new pt creation and Billing daily on out of hospital, Glad to help any one need help
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Great concept w/frustrations

- OK Overall for what it’s supposed to do, not some features limited. PLEASE FIX-> Super frustrating that hardly ever accepts content from another source when trying to paste (the commas and “-“ and even basic things like that are not compatible with their version of a comma and gets rejected.

-would also really be helpful if it could be PDF and attachment on the mobile version, I have to login on PC to access.
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Good luck

If this app was designed with input from clinicians who actually use it, it’s not apparent to me

Slow

Always slow to load despite good wifi or cell service.

Leo

This is one of the worst apps ever. No support at all. Crashes all the time. Don't bother changing the settings as u like, it would not work efficiently anyway.

Ecw

When it works it’s great.

Horrible app

Horrible app

Pics to chart

Love the ability to upload pics directly into chart from my phone on the app. Helpful. Gracias y’all!

Bad

Does not work well, pretty rigid and clunky

Struggle bus

Buggy, difficult to navigate. Just switched from next gen which was way more efficient.