Frustrating Login Experience — CAMS Needs Better UI/UX
Every time I use the CAMS 360 app, I regret it. The login experience is unnecessarily frustrating.
My password never seems to work, and I end up having to reset it almost every time I use the app. And now, even the “Reset Password” option itself isn’t working — the option appears disabled/unresponsive, and nothing happens when I select it.
Moreover, the security questions are incredibly frustrating and outdated. Why make users go through unnecessary security questions when a properly implemented password + OTP-based authentication would be far simpler and more secure?
A much better approach would be:
* Simple password-based login
* OTP verification on registered mobile + email for password reset
* Clear, responsive password-reset flow
* Modern, intuitive UI/UX
This is a financial investment app, so reliability, security, and ease of access should be basic requirements.
CAMS, you seriously need to invest in a proper UI/UX team and comprehensive authentication testing. Accessing my investments shouldn’t feel like solving a puzzle every time I open the app.
Please fix the login, password reset, and overall authentication experience.
My password never seems to work, and I end up having to reset it almost every time I use the app. And now, even the “Reset Password” option itself isn’t working — the option appears disabled/unresponsive, and nothing happens when I select it.
Moreover, the security questions are incredibly frustrating and outdated. Why make users go through unnecessary security questions when a properly implemented password + OTP-based authentication would be far simpler and more secure?
A much better approach would be:
* Simple password-based login
* OTP verification on registered mobile + email for password reset
* Clear, responsive password-reset flow
* Modern, intuitive UI/UX
This is a financial investment app, so reliability, security, and ease of access should be basic requirements.
CAMS, you seriously need to invest in a proper UI/UX team and comprehensive authentication testing. Accessing my investments shouldn’t feel like solving a puzzle every time I open the app.
Please fix the login, password reset, and overall authentication experience.
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NNSethia
change the interface as Android
Make it simple as Android Version without any complexicity
SSaurabh44
Android version is better
Not good
FWFuture Secure Wealth
Not Beat the Expections
Customer XIRR not showing as shown in MY CAMS
Every time password required for login not provided pin or fingerlock
as comparison to IRIS by KFINTECH not beat the expection
So much improvement needed to meet out MFDS expections
Every time password required for login not provided pin or fingerlock
as comparison to IRIS by KFINTECH not beat the expection
So much improvement needed to meet out MFDS expections
SShivi-k
Useless interface
Have to answer security answers every time i try to login
NINo instants
