Useless idiots no way to track an order or see full pictures of your order
Useless idiots no way to track an order or see full pictures of your order
App Delivery
App is unhelpful and does not show correct times for tracking an order
🎁
Knows how to make people day betta
I always use them when I want to surprise my person
They never disappoint and if they make an error I love they follow thru .
New app update sucks!!!
I can’t access my own account with this new updated app. Words aren’t displaying correctly on my screen. The scripts are definitely broken for this new website! Please fix thank you
Seamless experience with new App
New App looks much improved with new rewards. I loved the My List and Gift finder feature in the new app.
It can’t be this hard
Once the app is updated, it should stay updated. Instead I have to switch to the updated app every time I open the app. Nor does my most recent order appear in the updated app. Extremely frustrating.
APP SO-SO
The app is a bit glitchy - spent considerable time. Sucks that my rewards are in the app and NOT on the website. The app is tiny and hard to fill the fields (as blocks stay open blocking new areas)
Great app
Thank you for working so hard to have the tray delivered!!!!🙏
Terrible app!
It kept showing that there was an update I needed to get. Nope, no app update; I just updated it! I forgot my PW cuz it had been a while, so I reset that just fine. But it kept giving me an error msg when trying to log in. Took a timeout cuz I had “attempted too many times” - so you NOT want my money?!? It didn’t offer the same items or deals as the website - spent less on the site so bought there instead!
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new app stinks
This new app suggested several celebratio. arrangements for a sympathy gift and would not allow me to correct a zip code and select the correct city. I tried to restart my order but could not find the item I selected again. Please bring the old app back, at least it worked.
Terrible
It wouldn’t apply my reward but it subtracted the award from my account. It wouldn’t enter the correct tip amount. It hung several times when I tried to pay. I gave up on the purchase.
Amazing experience
Thank you for the beautiful food arrangement for my mother. The fruits were fresh and the strawberry cover chocolate with delicious. The arrangement was so Beautiful that it made my mother cry with happiness. Thank you for the bottom of my heart. I really appreciate the excellence and quality of the product!
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Wish I ordered Flowers!
I placed an order on August 6, 2026. With the Stuart store. For my doctor’s office. They delivered it at 10:30 pm! Yet charged me close to $200.00. This place doesn’t answer the phone. There isn’t any one to help. I don’t leave bad reviews. But these people are not professionals. Who is in a doctor’s office at 10:30 pm? Why not wait until the next day?
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Crappiest app in the world
This dam#ed app changed my tip up by $9.00 without ANY way to edit, so I deleted the item and I also lost my $10 credit. I am pi$$ed!
Nice
Please improve app performance
Tip
I ordered then it took me to tip I have a $5 tip when I placed the order it bumped it to $20 automatically! I had my price set and I set the $5 tip and then it automatically does the tip itself my husband and I both double checked everything before paying and then after we clicked “Place order” it charged more than what it showed on the screen!
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Buggy
The text display is too big and overflows the text boxes, so trying to confirm addresses loses the “accept” or “ok” button. Overall, pretty horrible, because with all the back and forth to make it work, the price of the hide shot up from $68 to over $90. Did I miss the coupon on the 5th attempt to re-enter everything? Ugly.
And looking for confirmation of delivery, there is no drop down for past purchases.
Whomever designed and approved this app has never had to actually USE it.
And looking for confirmation of delivery, there is no drop down for past purchases.
Whomever designed and approved this app has never had to actually USE it.
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Service is completely useless, ZERO help from corporate, and phone contact is a loop of pushing off
This is now the second time I had to refill out all of this just like placing the order in the first place it took about 40 minutes to do that and the local store says I have to connect to the website and app to add any coupon codes and none of the coupon codes exist even my welcome code is no longer existing and the stupid to navigate, absolutely zero phone support. None! You will not be able to contact this company. If you have any concerns or questions they do not allow incoming phone calls. I cannot believe it took about 47 minutes just to place an order and I had to do it twice because the website crashed constantly. This was the most annoying, expensive and nonexistent company when it comes to customer support. Very few companies. are this big without any contact info and the FAQ is a complete joke and just sends you into a loop.
I don’t think I’ll be ordering again. I’ve ordered a bunch of times it’s been a little bit of a nightmare, but I wanted the product. I can’t stand this company. They will waste all of your time. Everything is an up charge. Coupons don’t work. I even have to call the store directly to ask about coupon, corporate does not care one bit about customer DO NOT order from edible arrangements unless you love frustration. I wonder how pointless writing this out is if them ever gonna get a response or if they just block these kind of comments coming in in the first place. When it comes to calling them directly, your best bet is to just call the Better Business Bureau and let them know this process is so awful. The state of Wisconsin might be the only way to get any response. They do want to know what businesses do this awful support. Hopefully to save others from going through the nightmare of edible arrangements ordering
I don’t think I’ll be ordering again. I’ve ordered a bunch of times it’s been a little bit of a nightmare, but I wanted the product. I can’t stand this company. They will waste all of your time. Everything is an up charge. Coupons don’t work. I even have to call the store directly to ask about coupon, corporate does not care one bit about customer DO NOT order from edible arrangements unless you love frustration. I wonder how pointless writing this out is if them ever gonna get a response or if they just block these kind of comments coming in in the first place. When it comes to calling them directly, your best bet is to just call the Better Business Bureau and let them know this process is so awful. The state of Wisconsin might be the only way to get any response. They do want to know what businesses do this awful support. Hopefully to save others from going through the nightmare of edible arrangements ordering
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All but unusable
I have used Edible Arrangements’ site for many years and send about 10 a year. Now you can only use rewards if you order in the app and the app is a mess. You can’t see the Father’s Day items all in one place and it’s generally clunky. And this just after they downgraded the rewards system.
