Great app
Thank you for working so hard to have the tray delivered!!!!š
Terrible app!
It kept showing that there was an update I needed to get. Nope, no app update; I just updated it! I forgot my PW cuz it had been a while, so I reset that just fine. But it kept giving me an error msg when trying to log in. Took a timeout cuz I had āattempted too many timesā - so you NOT want my money?!? It didnāt offer the same items or deals as the website - spent less on the site so bought there instead!
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new app stinks
This new app suggested several celebratio. arrangements for a sympathy gift and would not allow me to correct a zip code and select the correct city. I tried to restart my order but could not find the item I selected again. Please bring the old app back, at least it worked.
Terrible
It wouldnāt apply my reward but it subtracted the award from my account. It wouldnāt enter the correct tip amount. It hung several times when I tried to pay. I gave up on the purchase.
Amazing experience
Thank you for the beautiful food arrangement for my mother. The fruits were fresh and the strawberry cover chocolate with delicious. The arrangement was so Beautiful that it made my mother cry with happiness. Thank you for the bottom of my heart. I really appreciate the excellence and quality of the product!
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Wish I ordered Flowers!
I placed an order on August 6, 2026. With the Stuart store. For my doctorās office. They delivered it at 10:30 pm! Yet charged me close to $200.00. This place doesnāt answer the phone. There isnāt any one to help. I donāt leave bad reviews. But these people are not professionals. Who is in a doctorās office at 10:30 pm? Why not wait until the next day?
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Crappiest app in the world
This dam#ed app changed my tip up by $9.00 without ANY way to edit, so I deleted the item and I also lost my $10 credit. I am pi$$ed!
Nice
Please improve app performance
Tip
I ordered then it took me to tip I have a $5 tip when I placed the order it bumped it to $20 automatically! I had my price set and I set the $5 tip and then it automatically does the tip itself my husband and I both double checked everything before paying and then after we clicked āPlace orderā it charged more than what it showed on the screen!
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Buggy
The text display is too big and overflows the text boxes, so trying to confirm addresses loses the āacceptā or āokā button. Overall, pretty horrible, because with all the back and forth to make it work, the price of the hide shot up from $68 to over $90. Did I miss the coupon on the 5th attempt to re-enter everything? Ugly.
And looking for confirmation of delivery, there is no drop down for past purchases.
Whomever designed and approved this app has never had to actually USE it.
And looking for confirmation of delivery, there is no drop down for past purchases.
Whomever designed and approved this app has never had to actually USE it.
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Service is completely useless, ZERO help from corporate, and phone contact is a loop of pushing off
This is now the second time I had to refill out all of this just like placing the order in the first place it took about 40 minutes to do that and the local store says I have to connect to the website and app to add any coupon codes and none of the coupon codes exist even my welcome code is no longer existing and the stupid to navigate, absolutely zero phone support. None! You will not be able to contact this company. If you have any concerns or questions they do not allow incoming phone calls. I cannot believe it took about 47 minutes just to place an order and I had to do it twice because the website crashed constantly. This was the most annoying, expensive and nonexistent company when it comes to customer support. Very few companies. are this big without any contact info and the FAQ is a complete joke and just sends you into a loop.
I donāt think Iāll be ordering again. Iāve ordered a bunch of times itās been a little bit of a nightmare, but I wanted the product. I canāt stand this company. They will waste all of your time. Everything is an up charge. Coupons donāt work. I even have to call the store directly to ask about coupon, corporate does not care one bit about customer DO NOT order from edible arrangements unless you love frustration. I wonder how pointless writing this out is if them ever gonna get a response or if they just block these kind of comments coming in in the first place. When it comes to calling them directly, your best bet is to just call the Better Business Bureau and let them know this process is so awful. The state of Wisconsin might be the only way to get any response. They do want to know what businesses do this awful support. Hopefully to save others from going through the nightmare of edible arrangements ordering
I donāt think Iāll be ordering again. Iāve ordered a bunch of times itās been a little bit of a nightmare, but I wanted the product. I canāt stand this company. They will waste all of your time. Everything is an up charge. Coupons donāt work. I even have to call the store directly to ask about coupon, corporate does not care one bit about customer DO NOT order from edible arrangements unless you love frustration. I wonder how pointless writing this out is if them ever gonna get a response or if they just block these kind of comments coming in in the first place. When it comes to calling them directly, your best bet is to just call the Better Business Bureau and let them know this process is so awful. The state of Wisconsin might be the only way to get any response. They do want to know what businesses do this awful support. Hopefully to save others from going through the nightmare of edible arrangements ordering
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All but unusable
I have used Edible Arrangementsā site for many years and send about 10 a year. Now you can only use rewards if you order in the app and the app is a mess. You canāt see the Fatherās Day items all in one place and itās generally clunky. And this just after they downgraded the rewards system.
Canāt track delivery
App kinda buggy and the online is as well.
No REPLY Customer Service
Iāve made a few orders & had questions. I NEVER received ANY reply to voice messages or emails sent to Edible Arrangements. Arrangements are not as pictured. Very small! Too EXPENSIVE. Extremely dissatisfiedā¹ļø
AMAZON Prime Customer ā¹ļøšVery buggy
Needs a lot of work. Very buggy and crashes a lot. Very difficult to even place an order. Disappointed as the old one worked fine!
Horrible
Lost all my addresses and contacts. Previous orders vanished. Horrible app after making me download it. Ugh
Will not allow an edit or email entry. POS
Wish I could give it zero stars. Totally sucks that all my previous information, recipients and addresses are gone.
Will not allow an edit or email entry. POS
Wish I could give it zero stars. Totally sucks that all my previous information, recipients and addresses are gone.
This app keeps malfunctioning
2 stars. I have given this two stars because when I make an order Iām not getting my points right away. Another problem, I canāt see my order history itās now telling me I donāt have any orders which is clearly wrong. I donāt know but it definitely needs to be fixed.
Horrible customer service and lack of communication
This was my first time ordering from Edible and definitely will be my last. The customer service was awful and lack of communication.
Account History
On the old app I could go into my orders and see all of the orders Iāve placed over the years. With this new app there is no information under order history.
The old app was way more user friendly!
The old app was way more user friendly!
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They did not did the deliver for Mather s day they were 5 orders I call and they never call me back