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Edo Japan: Sushi & Grill

Edo Japan: Sushi & Grill

order, offers, rewards

7 ratings
128 reviews
🌟 Lifestyle
🍔 Food & Drink
Free

Details

Released
May 18, 2020
Updated
September 5, 2026

Features

Developer

Edo Japan Restaurants Ltd
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About

Order Japanese-inspired dishes like sushi and teriyaki bowls for quick pickup. Customize your meals, find locations, and earn rewards with exclusive deals and e-gift card options.

✓Online ordering for pickup
✓Menu browsing
✓Order customization
✓Location finder
✓Rewards program
✓E-gift cards
Show original description

What users say about Edo Japan

Reviews of Edo Japan are mostly positive: the Food & Drink app is rated 4.4/5 from 7 App Store ratings. What users like most: user-friendly and easy to navigate, consistently fresh and delicious food. Top complaints: login issues with Apple, Google, and email, payment processing failures and errors. Summarized from real user reviews.

Positive things

  • 👍User-friendly and easy to navigate
  • 🍱Consistently fresh and delicious food
  • 🚀Fast and efficient ordering process
  • 😊Friendly and polite staff
  • 💰Good prices and value for money
  • 🎁Rewards program and deals available
  • ⏱️Quick pickup times
  • 🏪Clean restaurant environment
  • 📱Simple app design without missing features
  • 💳Multiple payment options including debit

Negative things

  • 🐛Login issues with Apple, Google, and email
  • 🐛Payment processing failures and errors
  • 🐛Apple Pay not supported at all locations
  • 🐛Internal server errors during checkout
  • 💸Double charging incidents
  • 🚫Poor customer support responsiveness
  • 🐛Confusing UI for kids meal customization
  • ❌Missing order fulfillment and wrong orders
  • ⚠️Inconsistent location information for beverages
  • 🔄Unreliable delivery service tracking
  • 😞Staff rushing and poor customer service at some locations
  • 🐛Points system limitations and restrictions
See all reviews

What's New in Edo Japan

4.2.1

September 5, 2026

Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

DOES NOT WORK

Had the app for like a year now and I’d say it works maybe 25% of the time, every other time I open the app there’s a message displaying of “we couldn’t process your request” and when I contact support I get NO RESPONSE. Don’t waste your time.
44rk4d3

amazing

love it
Mmikaaaaayla

Friendly and quick service

Very friendly staff, food is always good.
WWeedajan

Milk tea Brown sugar

Perfect milk tea
Jjenbust

Won’t let me log in

Despite changing my password and entering all my details correctly, neither the app nor website will let me log in, and per other recent reviews on here I’m clearly not the only one experiencing this. Once this gets fixed I’ll fix my rating.
Ccaptainaaron96
See 123 more reviews

User experience

🐞

Reported Bugs

11 issues

Login authentication failures across multiple methods

Bug

Payment processing errors and transaction failures

Bug

Apple Pay compatibility issues at certain locations

Bug

Internal server errors during payment

Bug

Incorrect order totals and double charging

Bug

Confusing kids meal vegetable/mushroom selection display

Bug

Inaccurate beverage inventory listings

Bug

Delivery tracking showing repeated 'finding driver' errors

Bug

Bag charge automatically applied requiring manual unchecking

Bug

Account sign-in information changes causing lockout

Bug

Missing customization options not appearing in order notes

Bug
✨

Requested Features

8 requests

Add 'No Top Sauce' option for rice meals

Feature

Ability to add receipt points directly in app

Feature

Option to pay later in-store upon pickup

Feature

Multiple order selection in single transaction

Feature

Consolidate 'Sizzling Deals' into Rewards/Offers tab

Feature

Sesame and chili powder customization options

Feature

Allow points redemption for amounts under $5.00

Feature

Improved beverage selection accuracy per location

Feature

FAQ

What can I order through the app?

You can order a variety of Japanese-inspired dishes including hand-rolled sushi, healthy bowls, bento boxes, and hot items from the teppan grill. The menu includes teriyaki rice meals, noodle meals, sides, and snacks.

How do I get rewards?

You can earn rewards toward purchases of $15 or more by ordering through the app. These rewards can be redeemed for free meals, exclusively on mobile orders.

Can I customize my order?

Yes, the app offers simple and quick order customization options, allowing you to tailor your meals to your preferences before placing your order.

Is this app free to use?

The app is free to download and use. While the app itself is free, you will be purchasing food through it, and there are options to purchase e-gift cards within the app.

How can I find a location?

The app features an easy-to-use location finder that helps you locate Edo Japan restaurants near you, making it convenient to pick up your preordered meals.